Hello Kostis, It’s understandable how important dependability and confidence are when investing in a major home appliance. What you shared gives us a clear reason to take a closer look at the full service history and outcomes tied to this refrigerator. Reviewing prior repairs together allows us to better understand what has already been done and what options may still be available based on your records and coverage. Please keep this reference number for your records: 1152461412. Feel free to reach us through the following channels: Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose?recipient%20id=18768513 Samsung Care: 1‑800‑726‑7864 (1‑800‑SAMSUNG) We appreciate hearing from you, and Samsung truly values your business. Nicole Samsung Care

Dear Felicia, we value the positive notes you’ve shared about your Samsung refrigerator and the feedback about the leveling system. It’s clear you’re loving the overall design and capacity of the Samsung refrigerator, and your note about wanting more flexibility with level options highlights how closely you’ve paid attention to everyday installation and alignment details. Input like this gives us meaningful insight into how real homes interact with the product beyond its core features. You can explore the full guide here: How to level your Samsung refrigerator https://www.samsung.com/us/support/answer/ANS10006921/ For further assistance. Please keep this reference number for your records: 1152434670. Feel free to reach us through the following channels: Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose?recipient%20id=18768513 Samsung Care: 1-800-726-7864 (1-800-SAMSUNG) We appreciate hearing from you and truly value your business. Rachel Samsung Care