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Customer reviews for Tempur-Pedic TEMPUR-Adapt Medium Hybrid Mattress for
Tempur-Pedic TEMPUR-Adapt Medium Hybrid Mattress
4.4 out of 5 stars
stars
1,837 ratings1,837 reviews
  1. 5 stars70% (1,283)
  2. 4 stars12% (227)
  3. 3 stars7% (136)
  4. 2 stars5% (88)
  5. 1 star6% (103)
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Showing 591-600 of 1,837 reviews
Dec 18, 2023
Reviewer name: Brandon
1 out of 5 stars
1 out of 5 stars review

Mattress cracked and customer service will not honor warrant

Mattress was wonderful and loved the product but now after three years it has started cracking vertically and horizontally. Filed the proper claims process and was immediately declined stating the discoloration on the under cloth (which cannot be washed) was the cause due to a spill. This stain was actually caused by sweat due to the heat that retains in the memory foam and now the claims department stated there is nothing they can do or help with. Needless to say I will not purchase another tempurpedic mattress again due to this customer service and warranty response to not guarantee their product like they claimed. 10 year warranty was not upheld and quality and customer assurance is not their top priority.

Review from tempurpedic.com
Helpful?6589X5AB37CP13598067664
May 3, 2024
Reviewer name: Kate
5 out of 5 stars
5 out of 5 stars review

Amazing

[This review was collected as part of a promotion.] I was a little nervous to switch from our traditional mattress to a Tempur-Pedic, but wow! The mattress is the perfect amount of support, coupled with the most comfortable level of give. It has helped distribute my weight and pressure in a way that has made my siatic nerve feel manageable for the first time in months. It also feels very cool, which I have appreciated! Overall we are very impressed!

Review from tempurpedic.com
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Oct 31, 2018
Reviewer name: Chrissy
3 out of 5 stars
3 out of 5 stars review

Not for us

[This review was collected as part of a promotion.] I tried this mattress in the store and it was the one we liked the most. I ordered it online because I could get it sooner and it came with $300 credit toward sheets, which I also bought. I love the sheets, they're really soft after washing. But the mattress just doesn't seem right for us. We wake up with neck and back pain. Its only been a week and a half, so I'm hoping that we are still breaking it in because they said it could take up to a month to properly break in a mattress.

Review from tempurpedic.com
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Mar 14, 2023
Reviewer name: Ski
5 out of 5 stars
5 out of 5 stars review

Finally! Total Support

Having been searching for a really supportive and comfortable mattress for many years, I lucked upon a store that had a huge variety and Tempur-pedic was one selection. It was the first time my body could relax and still move without feeling like I was wrestling with the bed and the covers. My sleep has improved and that's the bottom line I'd been seeking!

Review from tempurpedic.com
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Oct 20, 2020
Reviewer name: Couldn't be happier
5 out of 5 stars
5 out of 5 stars review

Traded up and didn't know it

[This review was collected as part of a promotion.] I bought my mattress after having tried a Purple 2. I do a lot of biking and skiing, so my body feels it at the end of the day, and the purple wasn't up to the task. But the Tempurpedic made an instant impact on my body and my sleep. I track my sleep patterns and there's little movement and I do not wake up at all, which tells me the bed is doing it's job. I feel better than I have in years mentally, so what more could I ask for. I found a bed I'm keeping

Review from tempurpedic.com
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Jun 7, 2020
Reviewer name: The happy couple
4 out of 5 stars
4 out of 5 stars review

Could be better. Difficult at first

The mattress itself is a great investment if you know what you're looking for. I purchased the mattress, pillows, and adjustable base. Its been difficult to get use to. My wife and I are still getting use to the mattress. The adjustable base has helped our back pain greatly. It's difficult to sleep in a bed that only has a regular base now.

Review from tempurpedic.com
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Jul 13, 2021
Reviewer name: Happy at last
5 out of 5 stars
5 out of 5 stars review

Best mattress ever purchased

[This review was collected as part of a promotion.] We decided to buy the Tempur-adapt classic. Purchased in October of 2020. At first it was difficult to get used to but as time went by, it got better. Now I can't live without it. Wait the 20 days and don't give up. It's well worth it. Happy sleeping!

Review from tempurpedic.com
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Jul 9, 2020
Reviewer name: Nurse mommy
3 out of 5 stars
3 out of 5 stars review

It's a nice bed

[This review was collected as part of a promotion.] Its a nice, well made bed. The breaking in period is not fun though. I wake up everyday with a back ache unfortunately. I have the medium firm and im thinking maybe I should have either gone softer or I just need to give it more time to break in. For now we I still wake up in pain:( I think that after maybe 6 months of sleeping on it maybe it will soften up so I'm giving it a chance.

Review from tempurpedic.com
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Jul 1, 2019
Reviewer name: Hello Adapt
5 out of 5 stars
5 out of 5 stars review

I love it!

Mainly I was looking for a non-chemical-smelling mattress, and I first tried a latex version by a different company, which was a wonderful mattress except that my shoulder ached every morning cuz I guess it was too firm. So I returned that one, and tried Tempur-Pedic's Adapt and I've been very happy with it so far. No chemical smells and my shoulder is fine. Yes I recommend this - I'm a 59-yr-old woman, 5'6", 145 pounds.

Review from tempurpedic.com
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Dec 8, 2023
Reviewer name: Wishful dreamer
3 out of 5 stars
3 out of 5 stars review

Mattress is comfortable, but no sheets fit it!!

I have tried different size sheets, including sheets purchased from Tempurpedic, but none fit well. Sheets "bunch up" wherever I lay, and I prefer a nice tight smooth sheet. Have not been able to find any that accomplish this, no matter the depth size. A topper might help, but when you pay 3k for a mattress, why would you need to add a $300 topper that cannot be returned if it doesn't solve the problem?

Review from tempurpedic.com
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