Excellent product

I just bought this last week. It is my first robot vacuum, so I wasn't quite sure what to expect. I love it!!! It is amazing! I have a golden retriever and this vacuum keeps my floors dog hair free! I would've given it 5 stars but the app is not very user friendly and took a lot to get 2 floors mapped and scheduled without losing the information. That said, once I figured out how to program it all in and learned how to open the dust bin hatch (which is not included in the instruction manual) it now works great! Even vacuuming both floors twice a day! Great purchase! I wish I had bought one sooner!

We bought Dustin a little over a month ago and we are in love with the product. Dustin mapped out our place well and cleans nearly every corner of the house. The self emptying vacuum and mop are amazing. Our floors have never been cleaner and we have saved time with it! We also enjoy the no mop and no sweep zones, very useful.

I've been leery about spending money on a robot vacuum, but with two cats and a German Shepard in our household, I'm tired of spending every day sweeping and vacuuming and never keeping up with the hair. So when this product went on sale for $200, I bought one. The first couple days, the vacuum was full of hair. By the third or forth day, it was keeping up with the hair and my floors are clean! I've been vacuuming once a day and mopping once a day. It's takes little effort on my part. Switching from mop to vacuum is super easy. So glad I bought this!

I have had Dustin for a few months. It did a great job mapping my house and allowing me to edit it for my needs. Does a great job on both my tile and carpet floors. Only issue I had is the map got messed up and I had to remap the house. Solved this by saving the map on another floor so if it messes up again I have a backup. Overall, I would recommend.

I love this smart machine so much, that I bought two of them one for upstairs and one for downstairs. Particularly I like the intelligent mapping the entire house. It scans every corner of the house more accurately than the original building plan of the house. Once it maps the entire house, it then intelligently sectioning each room and area individually. You can combine the rooms or areas using the App or leave them separate. There are two ways of operating. You can either select a specific room or area to vacuum or the entire house. The areas that cannot be vacuumed or you know that Dustin might get stuck in there, you can use the App to block the area that Dustin will avoid vacuuming. Most people I see who were having trouble with operating it properly, had to do with the proper use of the App. But once you’ve figured out the App, the rest really becomes automated. As long as you’re using the mapping correctly, Dustin is not going to vacuum the areas that might get stuck in there. The initial mapping by Dustin is to scan the house and memorize the plan of the house. But to block/obstruct the specific areas, has to be done manually and by the user. From the App select Map, then click on the scissors icon, then touch the area you want to block, then toggle the frame to a specific size to block the area you don’t want Dustin to vacuum. In reality it’s very east to use. Just play with the App, you’ll figure it out eventually. Highly recommended. Out of all other brands I had this one is the best of all of them. Some brands are using magnetic tape to block the specific area and some you have to setup physical sensor devices throughout the house to block the area. But Dustin uses the App to block the area you don’t want it to clean. Dustin is a companion you want to have him in your home.

This is the first robot vacuum that we've had and it is truly amazing. Dustin mapped out our house on the first try. We found out we had to lift up the bed skirts since Dustin recognized that as a solid surface and wouldn't clean under the bed. Other that that, we had to move some of the electrical cords so he wouldn't get stuck in them. Both of us were computer people and we really get a kick out of watching this modern technology at work. He really cleans to our satisfaction and keeps track as to where he still needs to go. This is one of the best investments for our downsized home. Charles & Patricia Josephson

Great robot vacuum! The mapping capabilities are the best, I have owned several robot vacuums in the past and none have ever come close to comparing to this Dustin Bobsweep robot. Self-emptying is a huge bonus. I have a Golden Retriever which sheds and sheds, then sheds more, this vacuum can handle her hair, like I said BEST robot vacuum ever! You can bet I will purchase another one of these vacuums when it wears out.

Should have bought a bObsweep a long time ago. So you don't read an essay, I'll get straight to it. - purchased our bObsweep Dustin online from Sam's Club and received the box in excellent condition - instructions were simple to understand, and set up was easy - only negative experience was when my bObsweep was finished with the 1st cleaning it continuously attempted to dock to the charging station with no success. After watching it do this for 30 minutes, I powered it off and contacted customer service via email. As my previous experience with most other companies customer service, I thought this would be a nightmare, and I would end up returning the vacuum. I was shockingly surprised! They answered my email 1st thing Monday morning and told me it sounded like a faulty dustbin. They sent me a new dustbin free of charge and told me I DID NOT have to send the old one back. When I received it in the mail, I installed the new dustbin and voila! It docked to the charging station with no issues. Not only did they fix the issue, but they also contacted me again to ensure the problem was fixed. This company DOES CARE about their customers. - cleans about 2,000 sq ft of hardwood floors and small rugs in 1hr and 40min. We have 3 dogs. 2 of which are a shepard and a malamute. It picks up every piece of hair. You have to see it to believe it. We run our bObsweep 2x a day so the hair doesn't get stuck in the dustbin. Otherwise, it won't empty on the docking station. Like I said it picks up every piece of hair. - As a husband that travels for his job, I bought this to help my wife save some time cleaning because she works as well. She went from vacuuming and swiffering every day to never touching either one except on our thick entrance mats on the weekend. This literally saves her about 6 hours a week. - I am a bObsweep customer for life. From the customer service department to the quality of the machine and cleaning ability, I couldn't have made a better decision when it comes to one of these vacuums. It was seriously worth every penny.

I bought this as an early mothers day present for myself:) We're loving our Dustin bobsweep! I have not yet tried the mop feature. But so far am really impressed with his sweeping abilities. I am not an overly tech-savvy person and have been grateful that even I can figure out how to run him:)