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Customer reviews for ePro Select Cordless Vacuum with 2 Removable Batteries for
ePro Select Cordless Vacuum with 2 Removable Batteries

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Showing 281-290 of 586 reviews
Jul 24, 2024
Ed
1 out of 5 stars review

Do not buy.

Do not buy not worth it. I used it once and now it will not run and yes I charged it first. Now I'm trying to return the item and can not get past the AI to answering the 800 number what a real pain.

Helpful?5T0F8I9Z48JM13597917356
reply from Epro Team

Hello, this is Denise with customer service. I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. If you would be so kind as to reach out to us and give us another chance, we would appreciate it. Please email us at service@eproselect.com or call us at 1-888-858-9100 so that we can resolve the issue promptly.

Feb 7, 2024
Sam
1 out of 5 stars review

Awful

Does just an ok job on floors, does absolutely NOTHING on carpet. I thought this would be a decent replacement for a Dyson, but it is not. Heavier, poor suction. Not worth the money at all.

Helpful?5T0F8I9Z48JM13597917356
reply from Epro Team

Sam,<br />Thank you for posting a review and we’re sorry to hear that your experience was not up to standards. We would like the opportunity to talk and investigate your feedback further. Please contact us at service&#64;eproselect.com or call our team at 1-888-858-9100. We’ll work with you to resolve any issues as quickly as possible. We would love to make things right if you give us another chance. <br />Denise

Dec 23, 2024
Kelpie
1 out of 5 stars review

Not recommended.

horrible, pieces fall and get lost and do not work properly, and worst of all, all the garbage in the tube gets stuck, the battery does not last enough, I do not like this product I want to return it.

Helpful?5T0F8I9Z48JM13597917356
reply from Epro Team

Hello, this is Crystal with customer service. We are sorry to learn that you are not having a 5-star experience with your vacuum. We would value the opportunity to ensure that your unit is performing as designed and address any issues you are having. All of our products come with a one-year warranty and we are here and ready to help! Please contact us at service&#64;eproselect.com or call us at 877-858-3776.

Oct 24, 2023
dontbuythis
1 out of 5 stars review

Doesn't work

Do not believe all the five star reviews where people got this for free. Battery drains so fast. Does not last the time advertised. Then, this vacuum stopped working after a couple of uses. Need to return it to the store now!

Helpful?5T0F8I9Z48JM13597917356
reply from Epro Team

Dear Customer, <br />We’re so sorry that your experience did not match your expectations with the battery. This is on us and appreciate you bringing this to our attention. We would like to make things right if you would email service&#64;eproselect.com or call us at 1-888-858-9100 and we will work with you to resolve any issues. <br />Sincerely, <br />Customer Service

Feb 17, 2025
Disappointed Girl
1 out of 5 stars review

Do Not Buy

Horrible product!! Battery life runs faster than Usain Bolt!! Extremely disappointed. A fully charged battery doesn't come close to lasting as long as it did to charge it in the first place!!!

Helpful?5T0F8I9Z48JM13597917356
reply from Epro Team

Hello, this is Crystal with customer service. Thanks for taking the time to share your feedback. We’re sorry your experience didn’t match your expectations. We would like the opportunity to investigate your feedback further and apologize for the issue you are having. Please contact us at service&#64;eproselect.com or call our team at our new toll-free number 877-858-3776. We’ll work with you to resolve any issues as quickly as possible. We would love to make things right if you give us another chance.

Jan 21, 2025
kristy
1 out of 5 stars review

Vacuum

This is the worst money spent on a vacuum!!!! Battery life is terrible,even with both batteries. Very disappointed and should have returned this,especially after paying full price!!

Helpful?5T0F8I9Z48JM13597917356
reply from Epro Team

Hello, this is Denise with customer service. We are sorry to learn that you are not having a 5-star experience with your vacuum. We would value the opportunity to ensure that your unit is performing as designed and address any issues you are having. All of our products come with a one-year warranty and we are here and ready to help! Please contact us at service&#64;eproselect.com or call us at our new toll-free number 877-858-3776.

Mar 13, 2024
Debbie
3 out of 5 stars review

Poor battery charge

I like the vacuum cleaner, however I am dissapointed the battery does not last long enough to complete the task. It is frustrating when you have to charge it up several times to finish the job.

Helpful?5T0F8I9Z48JM13597917356
reply from Epro Team

Hello, this is Denise with customer service. We are very sorry that your experience did not match your expectations. After reviewing your situation, we would like to send you a second replacement battery at no charge to you. I want to assure you that each battery is lab-tested fully charged after 3.5 hours with run times of 10-60 mins pending speed and attachments. <br /><br />Please contact us at service&#64;eproselect.com or call our team at 1-888-858-9100. We’ll work with you to resolve any issues as quickly as possible. We would love to make things right if you give us another chance. Thank you.

Feb 4, 2024
Lesson Learned
1 out of 5 stars review

Do yourself a favor and just get a Dyson.

When vacuuming up shreds of tissue paper it gets stuck behind the filter ring in the cannister and loses suction. Then having to pull out the paper from behind the rubber filter ring is a pain.

Helpful?5T0F8I9Z48JM13597917356
reply from Epro Team

Hello, this is Crystal from customer service. Thank you for posting a review and we’re sorry to hear that your experience was not up to standards. We would like the opportunity to talk and investigate your feedback further. Please contact us at service&#64;eproselect.com or call our team at 1-888-858-9100. We’ll work with you to resolve any issues as quickly as possible. We would love to make things right if you give us another chance.

Mar 16, 2024
Nana
3 out of 5 stars review

This unit has some design issues. Not user-friendly on battery life, and the battery is continuously coming unconnected. Return it to the store and got another model.

Helpful?5T0F8I9Z48JM13597917356
reply from Epro Team

Hello, this is Crystal from customer service. Thank you for posting a review and we’re sorry to hear that your experience was not up to standards. We would like the opportunity to talk and investigate your feedback further. Please contact us at service&#64;eproselect.com or call our team at 1-888-858-9100. We’ll work with you to resolve any issues as quickly as possible. We would love to make things right if you give us another chance.

Aug 8, 2025
Donna
5 out of 5 stars review

Versatile, lightweight vacuum.

This is an inexpensive, versatile, lightweight and best of all cordless vacuum. I use it to supplement the robo vac that runs around my house daily. I love that it has two batteries so that I don't have to worry about running out of power during cleaning. I had a great experience as well with Customer Service when I inquired about acquiring additional HEPA filters.

Helpful?5T0F8I9Z48JM13597917356