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Customer reviews for ePro Select Cordless Vacuum with 2 Removable Batteries for
ePro Select Cordless Vacuum with 2 Removable Batteries
3.9 out of 5 stars
stars
977 ratings515 reviews
  1. 5 stars51% (496)
  2. 4 stars19% (184)
  3. 3 stars11% (112)
  4. 2 stars7% (65)
  5. 1 star12% (120)

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Showing 281-290 of 515 reviews
Feb 7, 2024
Reviewer name: NLD
5 out of 5 stars
5 out of 5 stars review

I bought one of these for myself and one for my daughter. They are so handy to quickly sweep up my kitchen floor and other hardwood floors throughout the house. I had a battery question and Denise responded quickly and efficiently. Great customer service!

Helpful?5T0F8I9Z48JM13597917356
reply from Epro Team

Thank you so much for taking the time to share your positive experience with us! We are delighted to hear that you are enjoying your vacuum. Our team works hard to ensure every customer has a memorable and satisfying experience, and it’s rewarding to know we hit that mark with you. Your feedback is truly valued and serves as motivation for us to continue delivering the best products and service. We are glad to hear that Denise was so helpful! We look forward to welcoming you back and exceeding your expectations again in the future! If there’s anything more we can do for you or if you have any suggestions, please don’t hesitate to reach out! Crystal

Mar 15, 2025
Reviewer name: Layla
2 out of 5 stars
2 out of 5 stars review

Returning

Compared to some other cordless vacuums I've used, I didnt like a few things about this one. It doesnt stand up on its own. You'll have to very steadily lean it against a wall or use the mount it comes with. The mount would've been ideal but i wanted to test the vacuum first. Next, the suction on this thing is very subpar. Even on the higest level. It's more loud than effective. If anything, I'd maybe keep it just for non-carpeted areas as it would be easier than sweeping. But the number of times it takes me to go over spots on carprt & rugs to clean them is frustrating. The battery life isnt good. On multiple occasions, I charged it fully to 100%. Simply removing it from the charger & cutting it on dropped the battery 10%. And once you start vacuuming, you've got about 5-10 minutes to get the job done before it needs to charge again. Which takes like 30 minutes. To me, it just wasnt worth it. We'll be returning yhis vacuum and trying our luck with another.

Helpful?5T0F8I9Z48JM13597917356
reply from Epro Team

Hello, this is Crystal with customer service. Thank you for leaving a review. We apologize that your experience did not match your expectations. We would like the opportunity to investigate your feedback further and apologize for the issue you are having. Please contact us at service@eproselect.com or call our team at our new toll-free number 877-858-3776. We’ll work with you to resolve any issues as quickly as possible. We would love to make things right if you give us another chance.

Sep 28, 2023
Reviewer name: Gigi B
5 out of 5 stars
5 out of 5 stars review

I love this cordless vacuum!

[This review was collected as part of a promotion.] I bought a Dyson years ago and when the battery life was gone I had to throw out the whole vacuum! This new vacuum from Sam’s includes a replaceable battery and more to purchase so I can use this for a long time to come – thank you Sam’s!

Review from ePRO
Helpful?5T0F8I9Z48JM13597917356
Dec 24, 2023
Reviewer name: greaternater66
5 out of 5 stars
5 out of 5 stars review

Ease of Use!

[This review was collected as part of a promotion.] Received this from a friend, and it makes cleaning my apartment so much easier. Gone are the days of having to move furniture due to an oversized vacuum. Easy to use, easy to empty, and the battery life was better than I expected. Makes cleaning a lot easier for someone living in a small apartment.

Review from ePRO
Helpful?5T0F8I9Z48JM13597917356
Oct 2, 2023
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

I love this cordless vacuum!

[This review was collected as part of a promotion.] I bought a Dyson years ago and when the battery life was gone I had to throw out the whole vacuum! This new vacuum from Sam’s includes a replaceable battery and more to purchase so I can use this for a long time to come – thank you Sam’s!

Review from ePRO
Helpful?5T0F8I9Z48JM13597917356
May 1, 2025
Reviewer name: Ali
3 out of 5 stars
3 out of 5 stars review

Disappointed

I bought this at Sam’s, yet it doesn’t have good suction and the attachment that bends to allow you to put other accessories on is not easy to use. It bends when it shouldn’t . For this reason it cannot be used effectively or easily. Also the filters need something to hold them in better. Whenever I go to empty the dirt from the vacuum the filters come out too. Currently the vacuum is not picking up at all. I checked and made sure nothing is plugging it up and there isn’t anything hindering the vacuums performance. Additionally I paid $160 for mine now it’s $80.

Helpful?5T0F8I9Z48JM13597917356
reply from Epro Team

Hello, this is Denise with customer service. We are sorry to learn that you are not having a 5-star experience with your vacuum. We would value the opportunity to ensure that your unit is performing as designed and address any issues you are having. All of our products come with a one-year warranty and we are here and ready to help! Please contact us at service@eproselect.com or call us at our new toll-free number 877-858-3776.

Dec 8, 2023
Reviewer name: Sophie
4 out of 5 stars
4 out of 5 stars review

Good for stairs

As others have said in reviews, the battery life for this vacuum is really underwhelming. Also, honestly even at the highest power setting the suction is only decent. But with such a lightweight design I guess it couldn't be helped. The attachments and mounting dock are useful and look nice. Overall I would say I was pleased with what I got as I got it on sale for under $100. But I wouldn't recommend this for a main vacuum- just an extra one for stairs or rugs. It just doesn't pick up enough dirt or stay alive long enough for the whole house, even if you don't have a lot of carpeted area

Helpful?5T0F8I9Z48JM13597917356
reply from Epro Team

Sophie, We’re so sorry that your experience did not match your expectations in regard to the battery. Each battery is lab-tested fully charged after 3.5 hours with run times of 10-60 mins pending speed and attachments. Please contact us at service@eproselect.com or by calling 1-888-858-9100 to try to troubleshoot it further for you. Run times may vary, but typically a full charge will last 45-60 minutes on the lower setting recommended for floors and handheld use, 25 minutes on medium and up to 10 minutes on the turbo setting. The type of floor surface and accessory tools can also impact run time. Our model features a detachable battery that can be interchanged with another battery pack sold separately, recommended for larger homes and frequent cleaning. You can purchase them with the following link https://www.samsclub.com/p/epro-select-25-9v-2500mah-rechargeable-battery-pack/P990325365?xid=plp_product_1 Denise

Jan 22, 2025
Reviewer name: spring sunshine
3 out of 5 stars
3 out of 5 stars review

Power trigger

The placement of the trigger used to turn this vacuum on and off is in a bad location. It is on the handle where you hold while vacuuming and it is constantly being hit and turning off due to the location. This review is by the person who uses it the most.....the wife :)

Helpful?5T0F8I9Z48JM13597917356
reply from Epro Team

Hello, this is Crystal with customer service. Thank you for bringing this matter to our attention. I am very sorry we failed to meet your expectations. I would appreciate another chance to earn your business. Please contact us at service@eproselect.com or our new toll-free number 877-858-3776.

Nov 22, 2023
Reviewer name: Johnny
5 out of 5 stars
5 out of 5 stars review

Great Picker-Upper

[This review was collected as part of a promotion.] This is a great vac for all of those emergencies that suddenly pop up around the house. We keep ours in the kitchen ready to pick up any and all messes. Handheld portion is great for stairs and cars.

Review from ePRO
Helpful?5T0F8I9Z48JM13597917356
May 21, 2025
Reviewer name: AKA
3 out of 5 stars
3 out of 5 stars review

Great little vacuum for quick pickups. If you are looking to use as your #1 stick vacuum, you will be disappointed. Takes longer to charge than run time. Glad it came with 2 batteries. I'm sure if you run it on the lower setting it will run longer, but I am not one of those people. Probably would be better suited for a very small place.

Helpful?5T0F8I9Z48JM13597917356
reply from Epro Team

Thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. If we can be of assistance, please email service@eproselect.com or call us at 877-858-3776.