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Customer reviews for ePro Select Cordless Vacuum with 2 Removable Batteries for
ePro Select Cordless Vacuum with 2 Removable Batteries

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Showing 191-200 of 586 reviews
Jan 2, 2024
Murphy
5 out of 5 stars review

Verified Purchase

Must have

This is a great product for hardwood floor and rugs. It picks up wonderfully and so lightweight. I use it daily and it keeps my floors clean without having to use a bulky vacuum.

Helpful?5T0F8I9Z48JM13597917327
reply from Epro Team

Murphy,<br />Thank you so much for taking the time to leave a great review! We appreciate your business and am glad to hear that you are happy with your vacuum and that your satisfaction has been met.<br />Denise

Jan 11, 2024
Teresa
5 out of 5 stars review

Verified Purchase

Great vacuum

Perfect for us. We live at the beach and this picks sand up off hardwood flooring. Works on carpet as well but I like to use my regular vacuum every 2 weeks or so on carpets. Super easy to use, light weight. We have no pets.

Helpful?5T0F8I9Z48JM13597917327
reply from Epro Team

Hello, this is Denise with ePro Select customer service. Thank you so much for taking the time to leave us this great review. We are glad to hear that the vacuum is working out for you and is light weight and meets your needs. Customer satisfaction is our number one priority, and we are glad we met that mark!

Dec 25, 2023
Debbie
3 out of 5 stars review

Verified Purchase

Purchased for $100

Works great for my one bedroom apartment with wooden floors. I have area rugs. Definitely not a Dyson, but it works great. They could’ve put a better design for the battery life. Purchased for $100 so I can’t complain.

Helpful?5T0F8I9Z48JM13597917327
reply from Epro Team

Debbie,<br />We’re so sorry that your experience did not match your expectations. This is on us and appreciate you bringing this to our attention. We would like to make things right if you would please give us another chance. Please email service&#64;eproselect.com or call us at 1-888-858-9100 and we will work with you to resolve any issues. <br />Denise

Dec 25, 2023
Cindy
3 out of 5 stars review

Verified Purchase

Not comfortable to use.

I don’t like the way the vacuum is put together and when you’re vacuuming it keeps going lower and then hire pops back-and-forth on the Longshank. Also it does not stay charged very long.

Helpful?5T0F8I9Z48JM13597917327
reply from Epro Team

Cindy,<br />Thank you for sharing your feedback. We would like the opportunity to investigate your feedback further and apologize for the issue you are having. Please contact us at service&#64;eproselect.com or call our team at 1-888-858-9100. We’ll work with you to resolve any issues as quickly as possible. We would love to make things right if you give us another chance. <br />Denise

Dec 18, 2023
Peyton
4 out of 5 stars review

Verified Purchase

Weak battery charge

Like the vacuum. It picks up dirt really well. Its very quite. Battery does not last very long. My house us 1780 sq ft and I can't get it done on one charge. Hate that part of the the vacuum.

Helpful?5T0F8I9Z48JM13597917327
reply from Epro Team

Peyton,<br />Thank you for taking the time to leave us a review. We’re so sorry that your experience did not match your expectations. Each battery is lab-tested fully charged after 3.5 hours with run times of 10-60 mins pending speed and attachments. Please contact us at service&#64;eproselect.com to try to troubleshoot it further for you. Run times may vary, but typically a full charge will last 45-60 minutes on the lower setting recommended for floors and handheld use, 25 minutes on medium and up to 10 minutes on the turbo setting. The type of floor surface and accessory tools can also impact run time. Our model features a detachable battery that can be interchanged with another battery pack sold separately, recommended for larger homes and frequent cleaning. The link is https://www.samsclub.com/p/epro-select-25-9v-2500mah-rechargeable-battery-pack/P990325365?xid&#61;plp_product_1 Denise

Jun 18, 2024
Poncho
3 out of 5 stars review

Verified Purchase

Good vacuum not great.

Good vacuum not great. Wall mount is ok but worried it sill break easy. Then again at least it has one. Suction is ok. Wish it had a bit more power. But good for basic things.

Helpful?5T0F8I9Z48JM13597917327
reply from Epro Team

Hello, this is Denise with customer service. We are sorry to learn that you are not having a 5-star experience with your vacuum. We would value the opportunity to ensure that your unit is performing as designed and address any issues you are having. <br /> All of our products come with a one-year warranty, and we are here and ready to help! Please reach out to service&#64;eproselect.com or call us at 1-888-858-9100.

Apr 27, 2024
Timmerz
5 out of 5 stars review

Verified Purchase

Makes vacuuming fun.

Its one of my new favorite purchases. I like it so much I bought one for my sister. Only issue is with the battery life sine I use on high for carpet.

Helpful?5T0F8I9Z48JM13597917327
reply from Epro Team

Hello, this is Denise with customer service. We are so grateful for your kind words. Thanks for sharing your review. We are glad to hear that your experience and satisfaction has been met.

Jan 22, 2024
MCA
4 out of 5 stars review

Good quality item! Multiple uses with attachments

Good quality item, it is lightweight & easy to use. I like that it has multiple attachments for vacumming different areas not just floor. The attachement brush can help with the couches or even the inside of your car!

Incentivized Review
Helpful?5T0F8I9Z48JM13597917327
reply from Epro Team

Hello this is Denise with customer service. We are so grateful for your kind words. Thanks for sharing your review. We are glad to hear that your experience and satisfaction has been met and that your vacuum is so easy to use! We are confident that you will continue to enjoy it.

Jan 2, 2024
Dawn
4 out of 5 stars review

Verified Purchase

Right price cordless vacuum

Was able to purchase this for $50 with my rewards and even at a price of $100 I was not expecting a lot. Pleasantly surprised and works well. A little stronger suck power would be nice

Helpful?5T0F8I9Z48JM13597917327
reply from Epro Team

Hello Dawn, this is Denise with ePro Select customer service. Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So, thanks for your kind words and we look forward to seeing you again.

Aug 22, 2024
Ce1103
1 out of 5 stars review

Not worth it

We bought this vacuum with faulty parts. The black hose is held together by glue. It makes the vacuum completely useless. Had it exchanged, and the same thing happened again. We even tried to contact the company just to send a replacement, but they told us to just return the whole thing back to sams. This company is scaming you out of your money, and they don't care. This product wouldn't even be worth it if it were free.

Helpful?5T0F8I9Z48JM13597917327
reply from Epro Team

Hello, this is Crystal with customer service. We apologize that our service did not satisfy your expectations. Your feedback is very important to us and we would like to earn another chance for your business. Please email us at service&#64;eproselect.com or call us at 1-888-858-9100 so that we can resolve the issue promptly.