Item arrived intact and started without any issues. Generator is easily holding the power consumption drawn by my RV trailer (AC cooling at full capacity, fridge and microwave) did not have this generator for long and will report back after a year to provide a more detailed review.

Only reason I didn't give it a 5 star was because I had to call the help line to have the troubleshooting done over the phone before I could return it. Sure enough it was the automatic choke that had gotten disconnected during shipping so once I tore the sides off I could see the disconnected wires. Apparently this is a common problem with this unit since it's a tight fit inside. By adding 1-2" of wire for some slack seems like it would solve the problem. Otherwise I'm very pleased with the purchase

The unit started upon receipt and adding the provided oil. We went dry camping and the genset worked initially. I started having issues later that day. Would crank and not start. Then after a bit, would start. The next morning, no joy.Would not start at all, just crank. I looked up i4500 issues and found there is a Westinghouse service bulletin. I followed the instructions, but found that I needed to remove the side cover to get to the connector area. Bottom connector was almost out. Reseated connector and wrapped with electrical tape to ensure it doesn’t happen again. Put the covers back on and it works perfectly now. Here’s to hoping that was the only issue. MY SUGGESTION: Perform the below check of the connectors as soon as you receive the unit. It might save you some campground headaches.

I bought this about 6 months ago after a week long power outage at my house. I haven't had to use it for any length of time yet. But I have ran it like ther manual says to probably have around two hours on it. I've done a load test for my "emergency appliances" it is more than enough to power it. Once it runs it runs well. So out of the box I had done questions. The fuel nob was not attached. Most of the screws looked like they had stripped damage. That was weird. So the first few times I tried to start it it took a solid 30 minutes to get it to start. So I started researching and found people have had issues with the electric choke for a 'cold start' . Once it's warm no issues. I was told you can remove the side panel and manual move the choke and it starts no problem. That's a little irritating to me because the push button and remote start where kind of a selling point for me. Such as if I wasn't home my wife could wheel it out press a button on the key fob and have power. But now added in that I would have to walk her through opening up a side panel and explaining where the choke is doesn't excite me. It would be nice if they added a push button or lever that was a "cold start" choke that just did that simple action without having to open it up. Other people mentioned upgrading the spark plug helped then out quite a bit... that said. I've had a difficult time finding alternative spark plugs according to their chart. I'm not sure if the spark plug they mentioned are obsolete or not common to the area I'm in. Everyone I've talked to say NGK spark plugs are the way to go, so if they could at least add a reference to which one would be appropriate that would be nice. I would recommend this to someone with an RV who is going to start it and run it for a while frequently. But not really for someone using it as a backup for their house.

Did my research and read the reviews. Felt I was buying a quality generator and to this point all is well. Once I went through all the paperwork I started the break in process, everything works as it should so far. Very happy with my decision so far.

Generator would not start. Took almost an hour to get fired up. Whenit did, it started good after that. The next morning, it wouldn't start again. I goy online and found out ALL THE PROBLEMS these unit are having. Mine is the choke, witch usually was a wire being left off, but mine was on. I guess I have a bad unit. It has less than 20 minuets run time on it.

I just purchased this IGEN4500 and wanted something that would handle our new trailer while also being portable, light and had all the extra luxurious items I wanted. This had it all, remote start and stop, super quiet, powerful and plenty of outlets while also having a great fuel capacity. Started right up on the first start and so far no issues. Taking it on our first trip this weekend and looking forward to our dry camping.

Arrived in excellent condition, very easy to set-up. Fill with oil, hook up the battery (the plug in the line is a nice touch), put in some gas and hit the button. It started on the third try. So far I've only had a lite load but it seems very quiet. I've had Honda's for years, so I know what quiet is, and this unit does not disappoint. Electric start was my #1 need (health issues) and I am impressed with this unit for the price.

I did extensive research on generators/inverters for my camper, and the Westinghouse iGen4500 had the best balance of price, weight, capacity, and noise level. There were two items from shipping that were less than perfect: 1) One of the battery cable plug female ends was bent out of shape, so the plug wouldn't go together, and I had to pry it open to get it to go together. 2) Initially, the generator wouldn't start, or would kill seconds after it did. After doing some snooping on the Westinghouse Portable Power website, I found a Technical Service Bulletin under Service & Support that gave the simple, but tedious, fix to reconnect a cable to the starting module that tends to come unplugged during shipping.

I ordered this in mid-August, but it did not arrive until 4 weeks later, so I've not had a chance to do much more than set it up, start and test run it a few times. It runs quieter that I expected and the extendable handle makes it easy to move around, though over 100# in weight. Starting sequence is straight-forward, and the remote and electric start make it easy for my wife to start/use, too.