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Customer reviews for Member's Mark Hotel Premier Memory Foam Mattress, Available in Medium, Firm, and Ultra Plush for
Member's Mark Hotel Premier Memory Foam Mattress, Available in Medium, Firm, and Ultra Plush
4.3 out of 5 stars
stars3,330 ratings1,512 reviews
  1. 5 stars70% (2,315)
  2. 4 stars12% (416)
  3. 3 stars6% (208)
  4. 2 stars4% (125)
  5. 1 star8% (266)

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Showing 81-90 of 1,512 reviews
Oct 14, 2025
Kat
4 out of 5 stars review

Verified Purchase

Memory foam mattress

I wish they had mattresses set up to test for firmness. Our mattress was a little too soft. It's very comfortable to sleep on, but when you sit on the edge it feels squishy. We purchased the medium firm.

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Apr 25, 2025
JLC
5 out of 5 stars review

Verified Purchase

Comfy Sleep

My daughter bought this mattress for a daybed. I slept on it all week for my visit. The mattress was so comfortable! I highly recommend this mattress.

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Nov 13, 2020
Diane B
5 out of 5 stars review

Verified Purchase

Wonderful mattress at a great price

This was our first purchase of a mattress in a box. Our guest slept on it for two nights and loved it. The cooling gel kept her cool throughout the night. This mattress works great on the Member’s Mark adjustable base.

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Apr 8, 2021
KeAni G
5 out of 5 stars review

Verified Purchase

A great nights rest

The mattress took just about 3-4 hrs to be at its full potential! It’s was supper soft the mattress molds to you like a glove. My fiancé and I could barely wake up we were getting such good rest.

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Nov 26, 2022
Teresa
1 out of 5 stars review

Verified Purchase

Very soft, not medium-firm

Bed is supposed to be medium-firm. It is real soft. When we unrolled it, there was a gold of fabric that will not lay flat. We are returning this mattress.

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Aug 13, 2024
SilverGranny
5 out of 5 stars review

Verified Purchase

Absolutely Perfect For Me

Member's Mark 12" Firm Memory foam mattress is exactly what I've been searching for in a mattress. It's consistently firm across the entire mattress and does not sag in the middle.

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Dec 12, 2025
Marissa
3 out of 5 stars review

Verified Purchase

It's alright...

The bed is OK for my almost 6 year old son. He is a slim kid, so for him it is fine. For an adult a medium feel, maybe not so much. Maybe a firm would have been better. For now the bed will do.

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Aug 25, 2022
rbd
4 out of 5 stars review

Verified Purchase

One end on both mattresses are sunken in

Mattress is comfortable. I bought 2 for each of my kids going to college. Although, the end of both mattresses are sunken in and will not totally flatten out like the top of the mattress. I suspect it is how they were packed.

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Nov 15, 2025
Lisa
4 out of 5 stars review

Verified Purchase

Keeps shape but conforms when on it

Just enough softness without being to firm… only complaint is that has a slight loose, wrinkle that didn't fill out completely but doesn't effect comfort…. To heavy and a little difficult( once out of box ) to exchange

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Jul 11, 2024
ander001
1 out of 5 stars review

Verified Purchase

DEFECTIVE

there is an obvious defect with this mattress, but Sam's will not pick-up or refund because I picked it up curbside. I have no way to return it without renting a truck. HORRIBLE - stay away (see pics)

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reply from Member's Mark Team

We are sorry that you're experiencing these issues with your mattress. We'd like to assist you further, please contact Member Support at (888) 301-0332.