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Customer reviews for Member's Mark Hotel Premier Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush) for
Member's Mark Hotel Premier Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush)
4.3 out of 5 stars
stars
3,402 ratings1,538 reviews
  1. 5 stars70% (2,369)
  2. 4 stars12% (420)
  3. 3 stars6% (212)
  4. 2 stars4% (127)
  5. 1 star8% (274)

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Showing 91-100 of 1,538 reviews
Dec 23, 2020
RJLEM
5 out of 5 stars review

Verified Purchase

Comfortable and great beat the price.

The mattress is comfortable and fits my needs in a spare bedroom. I have napped on it several times and have really found it worth the price. I am thinking about ordering a King size mattress for my masterbedroom.

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Oct 1, 2023
Bob
1 out of 5 stars review

Verified Purchase

Returning it today

Great quality but this is not a medium firm mattress. Cannot sit on the edge of the bed without sliding onto the floor. Change the name to very soft and I will give it a higher rating.

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reply from Member's Mark Team

We're sorry the mattress isn't firm enough for you, Bob. Please know you can exchange or return it for a full refund anytime as part of the Member's Mark 100% Satisfaction Guarantee.

Jul 14, 2024
Kyle
2 out of 5 stars review

Verified Purchase

Not recommended for adults.

Very poor support for regular-sized adults. Adults sink through all the way to the bottom of the mattress. It’s not terrible for kids because of their weight, however.

Helpful?3EZQ70BELA8J13597063875
reply from Member's Mark Team

It can take a few days of expansion and use for the mattress to settle into its final firmness. If you find that the firmness doesn't meet your expectations even after this period, please feel free to take advantage of our Member's Mark 100% Satisfaction Guarantee and return it for a full refund, Kyle.

Jun 3, 2025
Elena M
2 out of 5 stars review

Verified Purchase

Not good if you have an adjustable base

I wanted to try it because it was such a good price but I only had for a few days and used the hydraulic base once and mattress top material got a wrinkle in it that wouldn’t go away once flattened out.

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reply from Member's Mark Team

We apologize for the issues you're experiencing with your mattress, Elena. We'd like to assist you further, please contact Member Support at (888) 301-0332.

Nov 18, 2024
Rusty H
5 out of 5 stars review

Verified Purchase

Better sleep in a box.

I was skeptical about buying a bed in a box, but what a great decision! My wife is disabled and has sleep issues but she is actually sleeping better now. I’m so happy I decided to take a chance on this mattress.

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Dec 12, 2025
Marissa
3 out of 5 stars review

Verified Purchase

It's alright...

The bed is OK for my almost 6 year old son. He is a slim kid, so for him it is fine. For an adult a medium feel, maybe not so much. Maybe a firm would have been better. For now the bed will do.

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Jun 23, 2024
Truly disappointed
1 out of 5 stars review

Verified Purchase

Mad and will be contacting BBB

Ordered 6/6/24 still waiting sleeping on floor because they sent wrong bed and wont answer after we tried to get problem corrected.Dont do business with these people.My rate is-0.

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Aug 7, 2022
K White
5 out of 5 stars review

Verified Purchase

Easy and comfortable

Very easy to deal with. Delivered to our home and then open box. Unroll and cut plastic, wait for the mattress to inflate. Very comfortable. We own a king and two queens now.

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Apr 8, 2021
KeAni G
5 out of 5 stars review

Verified Purchase

A great nights rest

The mattress took just about 3-4 hrs to be at its full potential! It’s was supper soft the mattress molds to you like a glove. My fiancé and I could barely wake up we were getting such good rest.

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Aug 13, 2024
SilverGranny
5 out of 5 stars review

Verified Purchase

Absolutely Perfect For Me

Member's Mark 12" Firm Memory foam mattress is exactly what I've been searching for in a mattress. It's consistently firm across the entire mattress and does not sag in the middle.

Helpful?3EZQ70BELA8J13597063875