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Sam's Club
Customer reviews for Member's Mark Hotel Premier Memory Foam Mattress, Available in Medium, Firm, and Ultra Plush for
Member's Mark Hotel Premier Memory Foam Mattress, Available in Medium, Firm, and Ultra Plush
4.3 out of 5 stars
stars3,364 ratings1,526 reviews
  1. 5 stars70% (2,338)
  2. 4 stars12% (419)
  3. 3 stars6% (210)
  4. 2 stars4% (127)
  5. 1 star8% (270)

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Showing 81-90 of 1,526 reviews
Aug 29, 2024
Dr Eggmo
1 out of 5 stars review

Verified Purchase

TOO WIDE

This might be a very good mattress if it fit. This Twin XL is 40 inches wide. The Mattress will not make Split King (4 inches of overhanging for the pair). NOT GOOD

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Nov 13, 2020
Diane B
5 out of 5 stars review

Verified Purchase

Wonderful mattress at a great price

This was our first purchase of a mattress in a box. Our guest slept on it for two nights and loved it. The cooling gel kept her cool throughout the night. This mattress works great on the Member’s Mark adjustable base.

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Jan 2, 2026
Marc
4 out of 5 stars review

Verified Purchase

Nice bed for the price

We bought the "medium" firmness mattress as that is the only firmness Sams sells in the store, and we needed the mattress quickly before guests came to visit. It is softer than i would like, but is still comfortable.

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Nov 15, 2025
Lisa
4 out of 5 stars review

Verified Purchase

Keeps shape but conforms when on it

Just enough softness without being to firm… only complaint is that has a slight loose, wrinkle that didn't fill out completely but doesn't effect comfort…. To heavy and a little difficult( once out of box ) to exchange

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Sep 17, 2021
DebaC
5 out of 5 stars review

Verified Purchase

Firm enough for sensitive backs

Bought this for the guest room at my parents hoping it would be better than the rock hard, lumpy mattress they had. Best sleep we have had in weeks. Spent 4 nights on it and now are considering replacing our mattress

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Jul 11, 2024
ander001
1 out of 5 stars review

Verified Purchase

DEFECTIVE

there is an obvious defect with this mattress, but Sam's will not pick-up or refund because I picked it up curbside. I have no way to return it without renting a truck. HORRIBLE - stay away (see pics)

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reply from Member's Mark Team

We are sorry that you're experiencing these issues with your mattress. We'd like to assist you further, please contact Member Support at (888) 301-0332.

Feb 15, 2024
Mike Wolfe
4 out of 5 stars review

Verified Purchase

Good Matress, great value

Comfortable firm mattress, with more edge support than a nectar. Normally purchase Casper, but this was immediately available, and hundreds less. Not light weight lol. Bought a 2nd one, if that says anything.

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Nov 23, 2025
Tajarreau
5 out of 5 stars review

Verified Purchase

Very Comfortable, Highly Recommend

We purchased this mattress for our bed at our camp. Extremely comfortable. No additional mattress topper needed. Considering purchasing one for my daughter's bed.

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Jun 14, 2025
Sandi
5 out of 5 stars review

Verified Purchase

Why did I wait so long?

Super comfy! Cant beat the price especially during the Memorial Day sale. I considered one of these for a couple years and finally did it, like sleeping in a luxury hotel now.

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Jun 15, 2021
Elizabeth
1 out of 5 stars review

Verified Purchase

Smells bad.

I bought this mattress but haven’t slept on it yet. It smells like glue or chemicals . I aired out the room , turned fan on, opened windows, put deodoranizer on plug and it still smells.

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