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Customer reviews for Member's Mark Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush) for
Member's Mark Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush)
4.3 out of 5 stars
stars
3,472 ratings1,576 reviews
  1. 5 stars69% (2,409)
  2. 4 stars12% (423)
  3. 3 stars6% (219)
  4. 2 stars4% (134)
  5. 1 star8% (287)
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Showing 541-550 of 1,576 reviews
Jul 27, 2021
Reviewer name: DB
3 out of 5 stars
3 out of 5 stars review

low quality

This mattress has not lived up to my expectations. It’s not an expensive mattress by any means but the quality is sub par. The top is not tight and is rumpling where I lay. It’s sinking also and my back is not happy. I wouldn’t purchase again. Sorry

Helpful?2KZ9C46TI1Q813596963265
Dec 25, 2022
Reviewer name: sad girl with no bed
1 out of 5 stars
1 out of 5 stars review

0/10

I have very reasonable expectations and also realize a mattress can be subjective however the overall quality, the low quality foam and covers, everything about this bed is so disappointing. It’s somehow way too soft and yet uncomfortable at the same time. It’s lumpy, cheap and absolutely lacks any support other than being a cheap piece of foam.

Helpful?2KZ9C46TI1Q813596963265
Feb 15, 2023
Reviewer name: Suzanne
1 out of 5 stars
1 out of 5 stars review

MM hotel queen mattress

Worst mattress ever. After getting shipped the wrong size and struggling to get a refund for almost two weeks from sam's online for the mattress I know and love and lost in a fire, I was too frustrated and didn't trust them or have patience to wait for another one. I hadn't slept in a bed for two months. Now I'm stuck with this smelly, soft and uncomfortable mattress. And we feel like we're going to fall out of bed if we move. It has no structure whatsoever. It really sucks!!

Helpful?2KZ9C46TI1Q813596963265
reply from Member's Mark

We are sorry you are unhappy with your mattress, Suzanne. Please know you can return or exchange it anytime as part of the Member's Mark 100% Satisfaction Guarantee.

Jun 15, 2021
Reviewer name: asil23
2 out of 5 stars
2 out of 5 stars review

Disappointed

I purchased this for my 70 year old mother in hopes that it would allow for a good nights sleep for her but am disappointed. After it arrived in the vacuum package we let it sit for 24 hours as stated in the instructions. We did notice that one end was still misshapen and looked forward to it popping out but it never happened. We have only had it for a month or so at this point. The middle has started sinking down. She only weighs 125 so it has nothing to do with weight, also she only sleeps in.. no sitting during the day. I did give it two stars due to the fact that it’s not making her sweaty.

Helpful?2KZ9C46TI1Q813596963265
Jan 5, 2022
Reviewer name: tsmith
5 out of 5 stars
5 out of 5 stars review

guest mattress

With mattresses being so expensive these days giving this member mark mattress a try was an easy decision. Bought for a guest bedroom, have had 3-4 different people sleep on it and they all said it was great. We will see how it holds up but for the price it’s definitely worth a try!

Helpful?2KZ9C46TI1Q813596963265
Aug 7, 2021
Reviewer name: Kim
3 out of 5 stars
3 out of 5 stars review

Not for me

It took a good day to fully decompress from the box. First night was not restful. It’s gotten better, but it’s not at all what I was looking for. It also claimed to be cooling, and I have been so warm. Good thing I kept my old mattress till I can find a new one.

Helpful?2KZ9C46TI1Q813596963265
Feb 13, 2023
Reviewer name: Highly Disappointed
1 out of 5 stars
1 out of 5 stars review

HORRIBLE!

We purchased this in the early part of 2021. At first it started out well, only to turn out to be the worse mattress we've ever purchased. We purchased this mattress to replace a mattress that was 15 years old and honestly it turns out our old mattress was way better than this one. We held on to it thinking maybe we needed to give it time to adjust to. It sinks in the middle so bad you constantly feel like you are drowning into the bed. No cooling factors. As a matter of fact has contributed to my husbands back being messed up, my hip and side pain. JUST SO HORRIBLE! We're so disappointed we didn't return it immediately and embarrassed we allowed ourselves to suffer with this mattress so long. NEVER in our 54 years of life had both of us had such horrible sleep since purchasing this mattress. Now that we know better we would not recommend this mattress to anyone.

Helpful?2KZ9C46TI1Q813596963265
reply from Member's Mark

We are sorry to learn you are unhappy with your purchase. Please know this mattress can be exchanged or returned for a full refund as part of the Member's Mark 100% Satisfaction Guarantee. Please contact Member Support at (888) 301-0332 if you need any assistance.

Jan 10, 2025
Reviewer name: Kevin
3 out of 5 stars
3 out of 5 stars review

Really soft for a firm

Thanks to the courier, it took almost a month to get here, can't say it was worth the wait either. It didn't puff out fully out of the packaging, and it's very soft to be a firm mattress. Needed something in a pinch, and this will do, but it's definitely not a long term solution for me.

Helpful?2KZ9C46TI1Q813596963265
reply from Member's Mark Team

We're sorry to learn the mattress did not meet your expectations, Kevin. Please contact Member Support at (888) 301-0332 and we will do our best to make this right for you.

Jan 27, 2023
Reviewer name: Taluah
4 out of 5 stars
4 out of 5 stars review

Great For The Price - 4.5 Stars

I bought this bed because my 4-5 year old GhostBed got drenched in black water. This bed is actually pretty nice. Firmed up nicely in about 2-3 days. Sleeps well; less tossing and turning. Medium soft, cushy and firm. It’s definitely comfortable. The only reason I can’t give this 5 stars is because (just like all box mattresses it seems) it’s not actually 12”. But neither was my 12” GhostBed so I guess that’s how it goes. Once foam gets compressed so tightly and stays that way for a period of time, it’ll never quite return back to what it used to be before. But in all honesty it’s cheaper and better than my “classic” GhostBed.

Helpful?2KZ9C46TI1Q813596963265
Mar 21, 2021
Reviewer name: Beeps
5 out of 5 stars
5 out of 5 stars review

I was a little nervous about ordering this mattress, didn't really know what to expect. I absolutely love it!! First it came earlier than expected. There was no odor like some people have claimed. It filled out perfectly. I did give it over 24 hrs before I slept on it. It is not a mattress that you sink into. It is a med firm I would say. I am a side sleeper and find it very comfy. I have not been able to sleep on my back for a long time but find I can in this. I don't want to get out of bed in the am. Also does not leave indentations where you sleep.

Helpful?2KZ9C46TI1Q813596963265