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Customer reviews for Member's Mark Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush) for
Member's Mark Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush)
4.3 out of 5 stars
stars
3,472 ratings1,576 reviews
  1. 5 stars69% (2,409)
  2. 4 stars12% (423)
  3. 3 stars6% (219)
  4. 2 stars4% (134)
  5. 1 star8% (287)
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Showing 531-540 of 1,576 reviews
Feb 13, 2023
Reviewer name: Highly Disappointed
1 out of 5 stars
1 out of 5 stars review

HORRIBLE!

We purchased this in the early part of 2021. At first it started out well, only to turn out to be the worse mattress we've ever purchased. We purchased this mattress to replace a mattress that was 15 years old and honestly it turns out our old mattress was way better than this one. We held on to it thinking maybe we needed to give it time to adjust to. It sinks in the middle so bad you constantly feel like you are drowning into the bed. No cooling factors. As a matter of fact has contributed to my husbands back being messed up, my hip and side pain. JUST SO HORRIBLE! We're so disappointed we didn't return it immediately and embarrassed we allowed ourselves to suffer with this mattress so long. NEVER in our 54 years of life had both of us had such horrible sleep since purchasing this mattress. Now that we know better we would not recommend this mattress to anyone.

Helpful?2KZ9C46TI1Q813596963265
reply from Member's Mark

We are sorry to learn you are unhappy with your purchase. Please know this mattress can be exchanged or returned for a full refund as part of the Member's Mark 100% Satisfaction Guarantee. Please contact Member Support at (888) 301-0332 if you need any assistance.

Jan 5, 2022
Reviewer name: tsmith
5 out of 5 stars
5 out of 5 stars review

guest mattress

With mattresses being so expensive these days giving this member mark mattress a try was an easy decision. Bought for a guest bedroom, have had 3-4 different people sleep on it and they all said it was great. We will see how it holds up but for the price it’s definitely worth a try!

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Sep 27, 2025
Reviewer name: Jesse
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Medium Is

Little to soft.

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Jun 18, 2022
Reviewer name: Jae
3 out of 5 stars
3 out of 5 stars review

Definitely not as described!!!

There's nothing FIRM about this mattress. I called customer support & they were no help. I let them know I never slept on the mattress because of how uncomfortable it was, way too soft. They told me to give it a few days to settle, 5 days later it's just as bad. This is supposed to be a firm mattress, DO NOT BUY THIS MATTRESS IF YOU'RE LOOKING FOR A FIRM ONE.

Helpful?2KZ9C46TI1Q813596963265
Mar 21, 2021
Reviewer name: Beeps
5 out of 5 stars
5 out of 5 stars review

I was a little nervous about ordering this mattress, didn't really know what to expect. I absolutely love it!! First it came earlier than expected. There was no odor like some people have claimed. It filled out perfectly. I did give it over 24 hrs before I slept on it. It is not a mattress that you sink into. It is a med firm I would say. I am a side sleeper and find it very comfy. I have not been able to sleep on my back for a long time but find I can in this. I don't want to get out of bed in the am. Also does not leave indentations where you sleep.

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Apr 26, 2025
Reviewer name: Gina
3 out of 5 stars
3 out of 5 stars review

Get what you pay

I've had the medium queen size mattress almost a year. I bought it for my adjustable bed because I had read the good reviews, the cost, and the convience of it being shipped. At this time, I can honestly say it is not the best mattress for an adjustable bed. It has lost some of it's loft and I can sometimes feel the bars of the bed frame though it. I can extend the life of my mattress by flipping and turning it as I'm the only one sleeping on it but if two people sleep on it on a daily basis, it will not last long. Save your money for a better quality matress that you can test in person.

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Mar 3, 2026
Reviewer name: Anonymous
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Good mattress so far. Off gassing is a bit much.

Off gassing

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Jun 27, 2025
Reviewer name: louie15
5 out of 5 stars
5 out of 5 stars review

AMAZING!

I purchased this mattress for my office / guest room. I got the firm twin size. The process of unpacking was super easy and literally the foam mattress filled up very quickly and have had no issues with it. I am super excited for my upcoming guest to come and stay.

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Aug 31, 2021
Reviewer name: Kirk
5 out of 5 stars
5 out of 5 stars review

Love this mattress, we're impressed!

We bought the members mark 12" hotel foam mattress. I usually like a firm mattress, this said medium firm. It was super easy, you carefully cut the wrapping and it airs up instantly. We have slept without pain for a week now. No complaints here. Awesome mattress, especially for the price.

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Jan 14, 2023
Reviewer name: paige
5 out of 5 stars
5 out of 5 stars review

The best!

I don’t have enough words to say about this mattress. Hands down the best mattress I’ve ever had in my life. I have never slept as good as I do now. Only flaw is that I have a hard time waking up in the morning because it’s so comfortable! It has the perfect cushion too!

Helpful?2KZ9C46TI1Q813596963265