Got this for my child’s first big kid bed. It’s super plush, very comfortable and almost puts my $3000 mattress to shame. I haven’t slept all night on it but did sneak a quick nap (unintentionally) and it was great! Definitely a steal when lining up against other brands and was able to take home the same day, didn’t have to wait for shipping from other brands.

This isn't the medium-firm mattress that I was hoping for, but it still is a decent mattress. I'd consider it firm with a slight (very slight) "give". The give isn't enough to drop it down anywhere into the medium range, but it's enough to provide decent support to back sleepers. I wouldn't recommend for side sleeper--unless that person is thin with narrow frame/shoulders and/or loves a firm mattress. Even heavier family members don't get much sink. Sometimes mattresses like this will bottom-out. This one is just firm. The sides do not have too much support so if you're a sleeper who prefers a big more sinking feeling you may find yourself sleeping on the edges. Just be careful that you don't roll onto the floor! We didn't notice any off-gassing (which is both good because it's ready-to-go but also bad because it's rather suspect given the materials). Overall, this is a gem of a mattress given the price if you're seeking a firm memory foam. I'd probably consider more for a guest room or child's room. I purchased it for a main bedroom mattress but it got moved to the spare room which we use when we just want to stretch out or take a quick nap. This mattress has more of a "sleep on top" rather than cradle/sink-in feel so it just depends on your preference. I haven't had it long enough to see if it gets much softer over time. A steal for the price. But still not right for my nightly comfort preference. (I wonder if quality control is an issue if people are actually getting/experiencing a softer sleeping experience). Overall, an okay mattress. Great for the price.

I was disappointed with this mattress! It is no more than a bed topper. My fault I guess for not going to the store and looking at it first. I got this for my college granddaughter in another location and time was the essence. When it said Hotel Premier Collection, I trusted it.

Extremely comfortable from the start. Less than $500 on sale. Heavy and sturdy. Medium/plush feel. Added a plushy mattress pad, all cotton members mark hotel premier sheets, and bamboo pillows. The bed felt better than diamond hotels. It is set up on a guest house so it will be used sparsely, but I will update on longevity if anything goes wrong.

Purchased this mattress about two weeks ago. Let it expand for 3 days and it has only reached 11 inches. The lack of height makes my sheets loose fitting. There is no support around the edges, so when you sit down on the edge of the bed, you slide off. For the price of 500 dollars I expected a little more....

The bed shipped quickly! Once unwrapped from the plastic, the bed came to full size almost immediately. We did not have any one sleep in the bed until two or three weeks later and when my sister did she said it was very comfortable. I was surprised because she is very picky, but she even ask for the information on the bed so she can purchase one for her new home. It is a nice quality bed. I highly recommend this bed.

This indicates is medium firm but is by far the softest mattress I've ever had. I need a much firmer one. It also had lumps from not evenly expanding. I need to return it. Unfortunately, since I picked up in store instead of ordering online, I need to return it to the store. (The store was extremely rude when I asked about options.) One gal on phone told me to 'just roll it back up'... guessing she doesn't understand how these work :)

Defective mattress. Less than a week mattress cover bunched up 4 inches across center of mattress. Then you have this hump in the middle of the bed under your back. Will be returning when different replacement mattress (ordered) is received. Also if you return a mattress they want you to put it in the original box (not gonna happen) or wrap it in plastic.

This mattress was labeled "Medium- Firm", which is the firmness I was looking for. Not only is it not firm at all, it feels like a soft mattress!! It's as though it got mixed up and thrown in the wrong box... terrible. I'm trying to make it work because I got rid of the packaging and can't take it back, but it's awful to not get a good night's sleep. I gave it one star instead of zero because I appreciated the convenience of being able to transport it without a truck. But I've regretted this purchase every night and morning. Buyer beware!

I purchased this king mattress recently and am loving it!!! So comfortable and although quite heavy ( two people with strength should move and install)! There was no odor upon unwrapping it and it adjusted to final size rather quickly. I am going to be replacing another mattress at my home with this brand soon and I’ve recommended it to several family members.