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Customer reviews for Member's Mark Hotel Premier Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush) for
Member's Mark Hotel Premier Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush)
4.3 out of 5 stars
stars
3,404 ratings1,540 reviews
  1. 5 stars70% (2,369)
  2. 4 stars12% (420)
  3. 3 stars6% (212)
  4. 2 stars4% (128)
  5. 1 star8% (275)

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Showing 401-410 of 1,540 reviews
Apr 17, 2024
NancyT
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Very comfortable mattress

Very comfortable mattress. This is on an antique 4 poster bed which has never been comfortable, but it is now! I am quite impressed and happy to have this now in our guest bedroom.

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Dec 13, 2025
JEAN
1 out of 5 stars
1 out of 5 stars review

Waste of money

I ordered a queen firm mattress and it is not firm at all and has not inflated properly and it’s been up for three days. I am very disappointed. It is saggy and lumpy and looks like I have had it for 16 years instead of three days.

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May 18, 2023
Bell3
1 out of 5 stars
1 out of 5 stars review

Quality poor

Bought this 16 months ago. Went to change sheets and move bed and discovered mold on the bottom of mattress. Its always had a mattress protector on it and has never been wet or soiled in anyway. Mold is only on the bottom of the mattress

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Sep 14, 2022
kme202
1 out of 5 stars
1 out of 5 stars review

Disappointing

I've had this mattress about two months now, and it never really settled like it was supposed to. Didn't reach the height it was described as and very lumpy in places. Very disappointing.

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Dec 15, 2025
RODERICK
1 out of 5 stars
1 out of 5 stars review

poor quality

after 3 uses the mattress got a big crease/fold in it despite it being on a solid floor. junk product but what do you expect from a 350 dollar mattress.

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Jun 7, 2025
Jason
1 out of 5 stars
1 out of 5 stars review

Didn't last

I weigh 180, in less than a year there was a crater in the bed. It was comfortable for a few months, though softer than expected. Broke down very quickly. Now it's really uncomfortable, offers no support.

Helpful?3EZQ70BELA8J13596963265
reply from Member's Mark Team

We apologize for the issues you're experiencing with your mattress, Jason. Please note all of our mattresses come with a 10-year manufacturer's warranty. We'd like to assist you further, please contact Member Support at (888) 301-0332.

Apr 4, 2023
Jasmine
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Cloud like bed

It shipped fast, it was easy to set up, and the bed itself is good quality. It’s soft, comfortable, hugs your body well. Also for the price it ain’t bad.

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Jan 26, 2021
Sanya
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Pleased with this mattress.

So much better than my old Beauty Rest mattress. Not hard and not to soft. First time I have woken up in a while without a back ache. It did have a smell but it went away as it sat. Good price for a decent mattress.

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Apr 1, 2024
Talia
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Second one and counting...

This is the second of these mattresses we have bought, the first was for the B&B we own and this one for us. They are super comfortable, we both sleep great on them! Very reasonably priced and shipped quicker than expected.

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Sep 7, 2023
VB Kev
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Extra good sleepy time

The mattress is cooler than my last one. I immediately slept better from day one. Also bought online cheaper than the store. Free shipping. Will buy again without hesitation.

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