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Customer reviews for Member's Mark Hotel Premier Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush) for
Member's Mark Hotel Premier Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush)
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4.3 out of 5 stars
stars
3,401 ratings1,537 reviews
  1. 5 stars70% (2,369)
  2. 4 stars12% (420)
  3. 3 stars6% (212)
  4. 2 stars4% (127)
  5. 1 star8% (273)

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Showing 341-350 of 1,537 reviews
Mar 8, 2022
Marai
1 out of 5 stars review

Verified Purchase

Do not recommend

It has a smell of chemicals and we have had it over three weeks now and it still smells strong.

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Feb 19, 2026
Mojitomama
2 out of 5 stars review

Verified Purchase

Too Soft

Felt more like soft rather than medium firmness. Way too squishy for my liking.

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May 16, 2024
Bill H
1 out of 5 stars review

Verified Purchase

Too soft

It is way too soft. It was supposed to be medium firm but it is not.

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reply from Member's Mark Team

We appreciate your honest feedback of our mattress, Bill. Please note, it can take a few days of expansion and use for the mattress to settle into its final firmness. Please know you can exchange or return it anytime as part of the Member's Mark 100% Satisfaction Guarantee.

Feb 11, 2026
Kathy
5 out of 5 stars review

Verified Purchase

Love this mattress

This was so easy to take home and set up. The mattress was so comfortable!

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Mar 30, 2022
Jerry
1 out of 5 stars review

Verified Purchase

Matress

Mattress is way to soft for me I am returning it

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Oct 10, 2021
Janie
2 out of 5 stars review

Verified Purchase

Wake up with body aches every day

Not comfortable it says on the box 12 inches and it’s only 10 inches

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Jan 6, 2026
GB
4 out of 5 stars review

Verified Purchase

Good Mattress small defect

One corner didn't expand to fill well but not bad enough to trade out.

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Jun 20, 2021
Val
1 out of 5 stars review

Verified Purchase

Don’t waste your money

It’s way to soft .. you will sink unless you sleep in the middle. Worst buy ever.

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Sep 22, 2024
Lori
4 out of 5 stars review

Verified Purchase

So far so good

While I love this mattress, I wish I would have bought a firm vs a medium.

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Jul 12, 2024
Gabe
2 out of 5 stars review

Verified Purchase

Very soft but flimsy.

The sides are very flimsy. You feel like you’re going to fall off the mattress.

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reply from Member's Mark Team

We appreciate your feedback on our mattress, Gabe. The edge support of a full foam mattress can be soft, but you should see over time that the sides firm up and sink less as the foam continues to settle.