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Customer reviews for Member's Mark Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush) for
Member's Mark Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush)
4.3 out of 5 stars
stars
3,441 ratings1,563 reviews
  1. 5 stars70% (2,393)
  2. 4 stars12% (421)
  3. 3 stars6% (216)
  4. 2 stars4% (130)
  5. 1 star8% (281)

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Showing 301-310 of 1,563 reviews
Jun 10, 2022
Reviewer name: Lady T
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Mattress too soft and generates heat

I read other reviews and thought I could get away with some of the issues noted about this mattress but no. This is error purchase for me. The mattress is softer than the mattress I'm trying to haul. I literally sink into this mattress. I was expecting medium firm but it's not near it. Planning on returning it. My old mattress lasted over 10 years, not sure this new mattress would make half of that. I brought on sale so i'd say penny wise, pound foolish. Cheap is expensive! Also gives me heat not cooling at all, makes me uncomfortable overnight.

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May 19, 2023
Reviewer name: SJC
1 out of 5 stars
1 out of 5 stars review

THEY CHANGED THE QUALITY

So my partner and I originally purchased this one mattress in 2020. At the time, it was the most incredible mattress with great support- we couldn’t believe it was only $400. After owning it for two years we noticed the mattress wears down a lot quicker than what a mattress should and wanted to exchange it thinking it just may be a minor defect. Sam’s club was kind enough to exchange it for us behind their member mark lifetime warranty guarantee. When we got the new mattress we immediately could tell that it didn’t feel the same as the original one we purchased. We have it it a chance thinking it just needed a few days out of the box but unfortunately it just wasn’t the case.

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reply from Member's Mark

We're sorry the mattress wasn't right for you, SJC. You can use the Member's Mark 100% Satisfaction Guarantee to exchange this for a more firm model. Please contact Member Support at (888) 301-0332 if you need any assistance.

Feb 22, 2026
Reviewer name: Randy
5 out of 5 stars
5 out of 5 stars review

After a few years

Bought 2 Queen sized Hotel Premier mattresses several years ago and both are still like new with daily use. One replaced a 250 pound olympic queen pillow top deluxe top of the line mattress that was 20 years old. This new mattress, at a fraction of the cost, is just as comfortable. If it lasts half as long it will be a bargain. When opened in the morning it inflated completely by night with no noticeable outgassing smell. We would very much buy again!

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Jan 25, 2025
Reviewer name: Bruce
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Don’t wake me I’m dreaming

This mattress is more comfortable than our temperpedic mattress that cost more than twice as much. I admit I was skeptical at first but the first time I laid down on it I was in heaven. We also purchased the adjustable frame and without a doubt they are a winning combination.

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Jun 4, 2022
Reviewer name: AloisSchm
1 out of 5 stars
1 out of 5 stars review

Medium firm?! You are sinking into a sea of foam!

It starts with the unpacking. You will have to unwind layer upon layer upon layer of plastic - just great for the environment. First time I sat at the edge of the mattress I completely sank into it and my legs disappeared in the foam - I am only weighing 170 lb, mind you! Then I tried sitting at the top of the mattress, a large foam cushion behind my back, making me sit up straight for reading - I looked at my feet up in the air, because once again my buttocks sank into this supposedly medium firm sea of foam. I know I am supposed to sleep on this thing, but even stretching out on this soft foam you have to watch out not to suffocate because once again you are going under! the description says only the first layer is soft, well this thing is soft all the way to the bottom of it. Quite frankly, never have seen or laid upon such a piece of junk 'mattress' in my life, and I have slept on many. This thing is going back right away!

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Nov 24, 2023
Reviewer name: CCG
5 out of 5 stars
5 out of 5 stars review

Amazing!!

I bought this mattress in the Queen Size for my guest room. I was very skeptical to purchase a mattress online but decided to give it a try. I am really glad I did!! The mattress arrived on time and was packaged very well. The mattress expanded to 12 inches as expected. The mattress expanded to about 10 inches immediately and then the remaining 2 inches over the course of a couple of days. The mattress is a nice looking mattress. But most importantly my guests commented - The mattress is amazing!! They were very complimentary regarding the mattress and how comfortable it was. I have also slept on the mattress myself. Very nice mattress that offers a good support system. I highly recommend this mattress. I have no regrets.

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Feb 13, 2022
Reviewer name: Jessica
2 out of 5 stars
2 out of 5 stars review

Mattress Still Stinks 2 Months Later

The mattress is comfortable. I’m giving a rating of two stars because it wreaks of chemicals. It still smells just like it did the day it came out of the box and it’s been two months. The information pamphlet says it should stop smelling a few days after we unbox it. We have to air out the room daily.

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Mar 9, 2021
Reviewer name: aj107
5 out of 5 stars
5 out of 5 stars review

The best bed I’ve owned

So I’ve only ever owned cheap spring mattresses they were way too firm and I’ve had back problems for as long as I can remember and I’m only 27. We got this mattress and I woke up so refreshed feeling. I need something that helps my pressure points and this did it! It does not sink me in but it curves to my body very lightly. I’m a side sleeper so this helped so much. I normally wake up with side pain and not anymore. Never woke in the middle of the night like I normally do. Both my kids have memory foam already but they’re twin mattresses so when we are ready to upgrade them I’d love to buy them the Members Mark one!! I never had any issues with a smell like the other reviewer and I only waited 24 hours it got up to 12 inches immediately but I still waited a day. Thank you Sam’s for selling an affordable comfortable mattress!

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Feb 28, 2022
Reviewer name: Mattress is a wormhole
1 out of 5 stars
1 out of 5 stars review

Deceiving description

With mostly good reviews, my husband and I thought we would save some money and get a decent mattress from Sam's vs overpriced ones elsewhere. Man, were we wrong! When we first tried it out we thought "this is nice". It was softer than the medium-firm description. But the more you lay there, the deeper you sink. You get sweaty it's so hot. And uncomfortable. We had a crick in our neck the first few nights we slept in it (notice "in" it, not on it, because you are in this thing!"). You sink so low as your head stays on your pillow that your neck is in a very awkward position. We added a topper that helped some, but the mattress still sinks and sucks out topper in with it. It stinks right in the middle. We both wind up in the middle in this hole every morning. It's like a nest. A nest made by some gigantic bird that thinks we are its babies. If you like to sit up on your bed to watch TV or read, you can forget it with this one. Your bottom sinks in as you sit there and your little legs hang on to the top to keep you from getting completely devoured by the mattress. Reminds me of an old episode of "The Twilight Zone" or "Tales From the Crypt", I can't remember which one, but the bed was eating people. I really do not want to go through the hassle of trying to return this bed, especially because there is no way to get it back in the box. I don't live near by my Sam's Club either. On top of this mattress ordeal, they charged me twice for another item and can't take care of giving me a simple refund over the phone. They want me to drive sixty-six miles round trip to do that. I am very disappointed in customer service right now.

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Mar 24, 2022
Reviewer name: Dogmom27
5 out of 5 stars
5 out of 5 stars review

Our daughter describes this as "lifechanging"!

I guess our gust bed mattress was not exactly up to par. Ooops. Our daughter researched all the online foam mattresses and thought that this Member's Mark was the best quality for the right price. Set up was a snap. Really! After her first night on it, she described it as "amazing" . "Lifechanging" . She was not happy to report that it was better than her $2000 mattress at home. So, highly recommended!

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