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Customer reviews for Ninja® Single-Serve Pods & Grounds Specialty XL Coffee Maker for
Ninja® Single-Serve Pods & Grounds Specialty XL Coffee Maker
4.3 out of 5 stars
stars
402 ratings340 reviews
  1. 5 stars75% (301)
  2. 4 stars8% (32)
  3. 3 stars3% (13)
  4. 2 stars3% (13)
  5. 1 star11% (43)
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Showing 121-130 of 340 reviews
Jun 25, 2024
Reviewer name: Nancy
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

I’m impressed

This versatile coffee maker was thoughtfully designed with its fold away frother and slim footprint. It makes hot coffee quickly and the generous water reservoir is an easy fill.

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Oct 4, 2024
Reviewer name: Liz
3 out of 5 stars
3 out of 5 stars review

Don't recommend

I've gone through 2 of these and both have caused the K-cups to explode. I've tried different types of k-cups and no luck. I started using the basket instead and it leaves a residue in basket and cup. Do not recommend this product!

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reply from SharkNinja Product Expert

Hi Liz,Thank you for sharing your experience with the Ninja Single-Serve Pods & Grounds Coffee Maker. We’re truly sorry to hear about the issues you’ve encountered with K-Cups and the residue in the basket. This is certainly not the experience we want for our customers, and we understand how frustrating this must have been.K-Cup compatibility and clean brewing are important aspects of this machine, and your feedback is invaluable in helping us address these concerns. Our team would be happy to troubleshoot the issues with you or assist in exploring possible solutions to improve your experience. Please don’t hesitate to contact us at 1-800-365-0135.Thank you again for bringing this to our attention. Your input helps us as we strive to improve our products and ensure satisfaction for all our customers.Kind regards,Ninja Kitchen

Jan 20, 2024
Reviewer name: Jenn
5 out of 5 stars
5 out of 5 stars review

Great tasting coffee

We have had this for a year now. We love it! My husband likes the pods and I like the fresh grounds so it is a win win for us! Highly recommend. It also has it programmed so that it slowly brews and gives it time to expand and not just run hot water over it as fast as possible.

Review from sharkninja.com
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Jan 6, 2024
Reviewer name: 84F16
4 out of 5 stars
4 out of 5 stars review

Makes a good cup of coffee for a reasonable price

Not perfection, but pretty good. Had it for 6 months now; daily use. Relatively quick and easy. Coffee from K-cups is like any other similar really, with the exception of being able to control the serving size which equates to strength, so I like that. Most often, I'm using the brew basket for my ground coffee. I always use the "Rich" setting; not sure why one would use the others or what the difference is, as it's not explained anywhere that I know of. I've had one major glitch: it would not brew a k-cup, acted as though nothing were there. I finally discovered a tiny metal cylinder on my counter top which had not been there previously. Some examination of the k-cup adapter revealed a similar size opening around its lip. Turns out this was a tiny magnet which the Ninja uses to differentiate between the ground coffee basket and the k-cup holder. Not certain why such a differentiation is even necessary, and it certainly looks like a design vulnerability. I reinserted the tiny magnet into the k-cup adapter and it worked normally. Had that magnet made its way to the kitchen floor, it's very likely I would not have found it. Or if it came out in the dishwasher! But now we know about it at least, right?! The other negative is cleanup after using the permanent filter. The filter does its job well in the brewing process. Getting the grounds out of it is troublesome, caused me to spill some on the floor, utter some unprintable verbiage. So I bought some small paper filter inserts, 4-cup size I think. They're actually a little too large, but they're workable. A lot less work and frustration. CAUTION: Do NOT accidentally use TWO of the paper filters simultaneously! You might get an overflow. The frother works fine, but "frothed" milk is not the same as steamed milk. All in all, I'm satisfied with the product. It meets my needs and, most importantly, brews a nice tasting cup of coffee. I would purchase it again.

Review from sharkninja.com
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Apr 17, 2023
Reviewer name: Dave T
5 out of 5 stars
5 out of 5 stars review

Fantastic

[This review was collected as part of a promotion.] This new product is very innovative. I like that I can make a single serve coffee with or without using pods. Its very slim so it doesn't take a lot of room up on the counter. The reservoir holds enough water to make a couple cups without having to be refilled with every use. I like that the tray is adjustable and will fit whatever cup I choose to use . I can froth my milk with very little time and effort. This is a nice machine and impressive with how many things it does given its so slim and compact. My family already gets a lot of use out of it. Can't beat any of the Ninja brand products!

Review from sharkninja.com
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Jun 21, 2025
Reviewer name: Kcb111
4 out of 5 stars
4 out of 5 stars review

Perfect single serve

I’ve had ninja coffee makers before this one is my favorite as a single serve. It brews both pods and grounds. My only reason for not leaving a five star review is the lid is a bit difficult to open. It almost lifts the whole machine when opening. But love it nonetheless the less!

Review from sharkninja.com
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Apr 27, 2024
Reviewer name: Anonymous
4 out of 5 stars
4 out of 5 stars review

A coffee machine that can do it all

[This review was collected as part of a promotion.] I received this product for free from Influenster in exchange of an honest review. If I could, I would give this 4.5 rather than 4. I was impressed with all the brewing options it offered, including pods. Personally I am a huge fan of iced coffee, so much so I drink it even when there is a snowstorm. I liked the over ice option enough, but didn't love it. What I realized is that I am an espresso person and this machine pulls a good one. The only qualm with it is that it only offers 4 oz, which does use a lot of beans and is a lot for one drink. What brought up the rating is the frother. It works incredibly well and I'm excited to use it every chance I can get. I think this is a great machine to meet everybody's needs: I love espresso and the frother. I have family who loves hot brewed coffee and friends who are pod users. I also like that it's not too heavy, even though I do often appreciate good heft with machines. I really like this and I can't wait to use it more.

Review from sharkninja.com
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Apr 28, 2024
Reviewer name: missm18
5 out of 5 stars
5 out of 5 stars review

Great variety of brews + sizes, very compact!

[This review was collected as part of a promotion.] This is my favorite coffee maker yet! It makes different brews, including over ice, different sizes, and it’s so compact for the variety of options you have. It’s hardly takes up any space at all! I can make a quick one cup pick me up in the afternoon, or a larger amount in the morning. Another thing that I absolutely love, is that you have an option to use coffee pods, or brew your own grinds with the permanent filter that it comes with. It’s also super easy to clean. A lot of parts are dishwasher safe. Highly recommend for home or office 

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Apr 21, 2024
Reviewer name: alex_thetwinmomma
5 out of 5 stars
5 out of 5 stars review

Jack of all trades!

[This review was collected as part of a promotion.] I love my new ninja pods & grounds coffee maker! It’s easy to set up and use. It has a storage compartment for the grounds/ pods adapter, a attached milk frother that’s easy to attach, a spoon that attaches to the side and a spot for the cord to go when not in use. I love that it has an over ice setting! I will definitely be using that this summer! I also love that you can select a size up to 24 oz. This blows kuerig out of the park.

Review from sharkninja.com
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Apr 12, 2023
Reviewer name: Loveitorleaveit
5 out of 5 stars
5 out of 5 stars review

A must have for coffee lovers!

[This review was collected as part of a promotion.] I love it! It is so handy and does all that I need for the perfect cup of coffee and more. I love that it works with both k-cup pods as well as ground coffee and comes with four different brew styles such as classic, rich, ice over, and one for specialty drinks. I’m one who likes switching up my coffee from hot lattes to iced coffee and frappes which makes this machine perfect especially with its built in-frother. Another great thing is that it brews a variety of sizes depending on it being ground version k cup option and with ground coffee even brews up to 24oz for those days I need a little throughout the day perk while doing errands. Highly recommend.

Review from sharkninja.com
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