The instruction is a bit off - the plastic washer should butt against the faucet on top of the counter. The picture in the booklet tells you otherwise. The piece that helps secure the faucet in place below the countertop is too small which make the faucet unsteady hence leaks. The weight is keep falling off and I have to use a zip tie to keep it together.

Had two family members recently purchase this faucet to finish off their kitchen renovations and we followed suit. They both had matte black, we bought the graphite. Both are equally attractive. The design and finish are beautiful and it really adds a lot of character to the kitchen. I couldn't recommend it more....but will add a few notes for prospective buyers. Considerations for future customers: -Pay attention to measurements of this faucet and imagine it in your sink. We have an irregular shaped cut in our granite (double basin 60/40 split stainless sink, with the smaller basin 2" shorter) and I feel that when the faucet hangs over the smaller basin the water flows much closer to back edge of the sink than I'd prefer. Anyway, not a knock on the facet at all.....just a reminder to measure against your sink first. We upgraded to this pull-DOWN faucet from a pull-OUT faucet and I never considered it. -The stabilizing mechanism for the pull-down hose is essentially a gate that the head needs to slide into when you're done using it. Having come from a pull-out faucet, it's definitely a bit more work in that you have to consciously make the head fit in the gate as opposed to letting gravity and the faucet hose weight under the sink yank the thing right back into its natural resting place. I even noticed magnetic systems on some pull-down faucets when I was shopping, which is also kind of a brilliant mindless setup. Anyway, it's a minor nuissance that I'm willing to deal with because I love the aesthetics. -The install was simple enough, although I preferred many of the parts (under the counter) from the old, basic builder-grade unit (from a major manufacturer) that it was replacing. The old lock nut as part of the mounting kit was easier to manipulate in a tight space, the hoses running to the incoming hot/cold water lines were a little longer on the old unit (the Vigo hose running to my cold line was just barely long enough to connect without some modifications), and the previous unit utilized a quick-connect system to hook up the faucet hose whereas the Vigo had to be fitted and tightened manually. Not a major deal, but at the price point for this beautiful faucet it would have been nice to have been treated with these things. Hope this may help. To conclude, I'm extremely happy with the build quality, looks and wonderful operation of this faucet and would gladly recommend it to others.

Just finished renovating our kitchen. This faucet goes VERY nicely with everything else. It is sturdily fabricated, looks great and functions well. My only note for improvement would be smaller holes for the spray function so that water pressure is ramped up a little more.

I've been waiting for my new house to be finished then moving in to install the faucet. I decided to do it by myself but took me a while because the original conexion wasn't a match with the conexion of the VIGO faucet. Finally I got it and I love it. The only detail I don't like is the little dripping of water from the main faucet while I'm using the spray faucet part.

I'm in love! The design is sleek and sexy. The touch function works perfectly. I was disappointed with the built-in pressure restrictor on that sprayer head that reduces the water pressure. I prefer a really powerful water pressure, so I had to purchase a separate sprayer head. Just a personal preference. Otherwise, its perfect!

Purchased one for our main sink and after install, decided to purchase one for the prep sink and another for the laundry room, great for washing my Maltese!!! Oh yes I forgot one more, put one of your faucets in the garage deep sink. The faucet for the Garage deep sink the neck where the water exits is too long, need a shorter one!!!! That's 4 faucets at one time. That must be a record!!

I purchased this to replace a Moen Show House because I wanted to take it to a new home. I was pleasantly surprised at the quality of this faucet! It was easy to install and works perfectly! Love the spray switch instead of the rubber button most of these faucets have. I found the rubber button breaks quickly. I feel this is a quality faucet.

Love the features and actually are 2nd of the same design. 1st faucet lasted us a few years and 2 issues required us to purchase new. Chrome finish started peeling and the mechanism to switch from single stream to sprayer stopped working. Having said that, we had many years of faithful operation.

Like the title says, I couldn't be any happier with my purchase of the Vigo pull down spray faucet. It really gives a modern flair to my kitchen. I got the stainless steel/matt black color and matches the space perfectly. Do not hesitate on purchasing this faucet you will not be disappointed!

Our new faucet is a very stylish and modern addition that was the finishing touches on our remodeled kitchen. The only small problem was the button to switch spray types popped out one night. It was a pretty easy fix though to get it pushed back into the spring loaded opening.