I bought this based on a local remodel I saw in Dwell. It looked and worked great, until the spray head started to flake out about 2 years after installing it. Luckily the nice folks at Vigo sent me a new one free of charge even though it was outside of warranty. Great product and service.

We are a design firm and love specifying Vigo products for our clients and ourselves. Recently we had a small technical issue with the spray hard on our office kitchen faucet form Vigo. We simply emailed tech support with the problem, there was a friendly reply within the same day, then a tracking number for our replacement part. It was received 2 days later, installed in 5 minuets and working like new once again! So nice to know tech support is on the ball and so helpful, confidence building for us to continue specifying Vigo products on all our projects!

I bought this sink 1 1/2 years ago for my kitchen remodel. I used this faucet along with a deep square sink, I couldn't be happier with my purchase! sadly the faucet part wasn't working properly, I contacted their customer service and was contacted immediately by phone and email. Without question they remedied the problem. I got a replacement piece today! less than a week after emailing. I am so satisfied and impressed with this company! I would recommend to anyone.

I bought this faucet. After a few months the button on the spray did not work properly. It stayed on spray. I followed troubleshooting instructions in manual. It still did not work. I contacted the company via email and in less than a week, a new sprayer arrived on my doorstep.

I bought this last month and finally installed it. We have a deep sink so it was a little difficult to install because of the limited space behind the sink. Overall I love the look, the water pressure is fine, and everything worked properly after it was all set up. Some things I think Vigo should change are, make a longer hose cord. This would help people with deep sinks like mine. Also for the hose cord, it would be helpful to install a click-in system instead of a nut-screw-in system. It was very difficult to turn the nut tight because I had such a limited amount of space and the wrench handle wouldn’t fit. Also I wish the magnet on the hose / faucet part that gets pulled up was stronger. Sometimes we have to manually connect the hose to the holder.

I purchased this for my kitchen remodel. I absolutely love the square shape. It is sleek and contemporary. Very deep and easy to clean pots and pans of all shapes and sizes in. The only thing I was unhappy with was that the stainless sink came with a chrome faucet and soap dispenser. So I had to order another faucet and soap dispenser for an additional fee because I wanted all stainless in my kitchen.

They just replaced my sprayer head for FREE after my 3-year-old sprayer head became clogged and leaky. Not sure why the old one stopped working, although I suspect it may have to do with replacing our hot water heater and having a lot of debris in our system--but mostly I am grateful this is a company I can trust to stand behind its products. We love this faucet with our giant sink for everything from washing our babies to cleaning big roasting pans!

I have been wrestling with the mess of water splashed up behind the sink when reaching for the faucet handle in my kitchen. I love the hands-free, love the flexibility of the design for reaching all around the double sink, and I’m very happy with the look.

We needed a single large sink and I wanted one with a heavier gauge. This sink fits the bill and looks great. Having a faucet and soap dispenser included was great. We did not install the soap dispenser as we only wanted one hole in the counter top. The faucet is a new style for us and it looks great, but the water drips out of the head when using the direct fill instead of the sprayer. Not a big deal since it was included with the sink anyway.

This is my 3rd Vigo Model VG02001 in stainless steel. The first was for a Seattle co-op flip, the second for our new house and the third is just now for the same house. After three years, there was an annoying drip out the ball/handle portion of the faucet and my we couldn’t get the handle off to assess the cause. In the process of trying to fix it, my husband put scratches from a set of pliers on both the lever itself and the ball portion which led to rust in the scratches. With rusty scratches and a drip, I decided a new faucet was cheaper than a plumber. For the cost, these faucets are highly rated, look great, are big enough to be impressive without overpowering the kitchen, are quality and functional. That’s why this is my third. Wish me luck.