I bought my glider last summer and the slats on the bottom started popping off. Lifetime replaced the slats and screws on the bottom . They are honest people and pride themselves on customer satisfaction

Glider is great. It was received with one broken screw on a bench slat. They have very course threads and 3 hardware stores did not have the exact size. Had to tap out the metal for a more common size.

Hardware was loose in package luckily nothing escaped holes in package. Damaged thread had to be hacksawed off but otherwise it is all set up and we enjoy it so far.

I bought this back in Feb. but didn't put it together till Mar. One of the seat slats was broke when it arrived. I contacted Lifetime Products and was sent a replacement. Now my glider is in my front yard and looks great.

I needed replacement parts for my 7 year old glider and Caiti was personable, beyond patient and helpful with me. She guided me in finding the product number, checked to see if it was still under warranty and found what I needed to replace/repair.

I bought the glider for my wife for Mother's Day. Everything came through and assembled fantastic. It looks and operates better than we had hoped. One of the slats was broken in assembly, evidently. Without any hassle Lifetime took care of it.

Just exactly what we were looking for. I ordered 2 for Father’s Day. One of the boxes came pretty beat up, the other was fine. The glider benches are wonderful !

We couldn’t be more pleased with a product. It is beautiful and very sturdy. My mother in law loves it. We also received it when we were suppose to. Great job to everyone involved

Traveled to the Lifetime manufacturing complex to get repair parts for Bench Glider. They found correct P/N & retrieved it from stores and I was on my way home. Good service!

We bought one at first and we put it together and just loved it and bought 3 more! Both of us put it together, easy enough. Looking forward to them lasting many years.