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Customer reviews for Xbox Series X Disc Console, 1TB for
Xbox Series X Disc Console, 1TB
4.6 out of 5 stars
stars
5,816 ratings5,693 reviews
  1. 5 stars85% (4,938)
  2. 4 stars5% (290)
  3. 3 stars3% (147)
  4. 2 stars2% (97)
  5. 1 star6% (344)

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Showing 2,261-2,270 of 5,693 reviews
Nov 14, 2020
Reviewer name: Mindi
2 out of 5 stars
2 out of 5 stars review

smooth till it overheats and shuts down.

So after the long wait i finally got my hands on the new Xbox X, to find out it overheats and shuts down after about 20 minutes into a game. From what I've read online the new games draws so such power it trips a safety sensor on the new system shutting it down. This is ridiculous, after months of build up you would think they'd have these issues fixed. If you're gonna spend this kinda of money buy the PS5,everyone i know that was lucky enough to get one hasn't had any problems like this! $550 for Xbox series x i can't even play!

Review from walmart.com
Helpful?6IGUOXEESSAR13596652860
reply from MicrosoftOutreachTeam

Hi Mindi -- We're sorry that there's an issue with your new Xbox Series X. First, we recommend making sure that it is placed in a well-ventilated spot and that its vents are not blocked. If that doesn't help with overheating, please reach out to Xbox Support for assistance here: https://account.microsoft.com/devices --Chuck, Xbox Customer Care

Dec 13, 2021
Reviewer name: Sarah
2 out of 5 stars
2 out of 5 stars review

Product great; shipping company poor

The product itself is fine. The issue we had was with the shipping company, Lasership. If you are looking to purchase an XBox Series X and it is being shipped by lasership, either plan to spend the next several weeks chasing your item down or cancel the shipment immediately!! Lasership has extremely poor reviews through the BBB but this company was automatically selected to deliver to us. First, we were given an expected arrival date of the 14th. With this company’s reputation, my husband planned to take that day off from work so he could be home for the delivery. We were concerned that “signature required” would be ignored and the item just left at our door and stolen OR they would attempt to deliver it and it would become “lost” back at the warehouse. The second being more likely based off the complaints. We then get an alert the delivery was changed and would be arriving tomorrow (2 weeks early…YAY!) We rushed to figure out how to be home for this change. All day, nothing. No delivery. Status of our item showed it was at the warehouse 10 minutes from our house. Next status update was posted at 10pm on the expected arrival date and said shipment is delayed. Since that specific warehouse has no listed phone number, we called the main warehouse the next morning. That person informed us that she confirmed with the driver that the item will be delivered within the hour as we are the first stop. We were unable to pick it up ourselves as it was already loaded on the truck and on the road. 3 hours, still waiting for our delivery. Hour 4, we call the main warehouse again. What is going on?? She said the driver will stop what he is doing and bring it now. 10 minutes later, driver arrives with our delivery, aggressively tosses it at my husband, says nothing, and drives away. He didn’t even get a signature from my husband! The box was quite damaged as well. Luckily, the Xbox itself was not damaged. It’s no wonder this company has so many complaints on them.

Review from walmart.com
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Apr 2, 2022
Reviewer name: Anthony
5 out of 5 stars
5 out of 5 stars review

Finally Got One

After a year and a half I was finally able to grab one of these and at retail price. Ordered it on the 25th and was delivered today. Was delayed by 2 days so not that bad. Works great, no problems so far. If this is still in stock then grab one while you can and just have patience.

Review from walmart.com
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Apr 2, 2022
Reviewer name: AUrban
5 out of 5 stars
5 out of 5 stars review

Not Clickbait

It's the real deal. 499.00 Plus tax. Took six days before I received it. Ships from Walmart not some 3rd party vendor. Box arrived in damaged. If anyone has FS 2020 on the PC, you'll be happy to know if you got it from the MS store, you can download it to the Series X without buying a copy

Review from walmart.com
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Apr 5, 2022
Reviewer name: osita
5 out of 5 stars
5 out of 5 stars review

Great system.

This is an awesome piece of hardware, the only thing it's lacking is the software to off its capabilities. Once the software catches up to the hardware I expect some awesome mind blowing games. Backwards compatible with a large portion of 3 other generations of software.

Review from walmart.com
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Feb 7, 2025
Reviewer name: amir
1 out of 5 stars
1 out of 5 stars review

Bad network card affects multiplayer games.

This particular Xbox is experiencing significant network card issues, likely originating from a defective batch. Online multiplayer gaming experiences substantial lag after several minutes. In contrast, my PS5 has not encountered any such problems, allowing me to play the same game for extended periods without any lag or disruptions. I have thoroughly troubleshooted this console from the ground up, but no solution has been found, including the console itself, my modem, router, or firewall. After extensive research, it appears that I am not alone in experiencing this issue, as others have reported similar problems.

Review from walmart.com
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Nov 29, 2020
Reviewer name: Beard
5 out of 5 stars
5 out of 5 stars review

Don't Listen to the Negative Reviewers

Don't listen to the negative reviewers who don't understand what lemons are. I've been with Xbox since Halo first came out on the original console. Every console generation has proved better than the last. This one is right up there if not exponentially better. My load times have improved so much that I can't even go get a drink or snack while loading anymore. So much more game time. When you're a dad, that time matters. You never know when your kid is gonna go wild and you have to step away to deal with it. Or the wife needs you to do something. Were there some hiccups initially with the software, yes. But it wasn't on xbox's part. The games I chose to play needed certain fixes to allow them to work properly. After those updates for the games (not the xbox) took place things were great. One notable thing that saves a ton of time is Quick Resume. I believe it's up to four games. I pause a game, go play some COD with some buddies, then come back to my paused game and pick up where I left off. Loading a game can take ages sometimes so this cuts down on that tremendously. If you manage to get one of these. You will not be disappointed. Cheers all, CMF

Review from walmart.com
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Dec 8, 2020
Reviewer name: daniel
5 out of 5 stars
5 out of 5 stars review

Xbox series X worth the price

Got this Xbox series X its pretty awesome. Even though Xbox doesn't have those must have exclusive games it makes up for it on the game pass I have downloaded like 15 games for free and I enjoyed pretty much all of them especially the ones that are Xbox series x/s optimized. It run awesome no issues as of yet be cautious of call of duty Cold War it crashed my Xbox like five times so wait until they make it run smoother before you play that. Every other games runs just fine.

Review from walmart.com
Helpful?6IGUOXEESSAR13596652860
reply from MicrosoftOutreachTeam

Hey Daniel -- We're glad that you're enjoying your new Xbox Series X and Xbox Game Pass. If you're still experiencing an issue when playing Call of Duty: Black Ops Cold War, we recommend updating your copy of the game to the latest version. Activision Support has fixed a bug in which the game was crashing when played at 4K resolution. Hope that helps! --Chuck, Xbox Customer Care

Nov 26, 2020
Reviewer name: Derrick
3 out of 5 stars
3 out of 5 stars review

Suggestions please

So tried to get this item it was in my cart and was even charged via my PayPal account...here we are 2hrs later and still no confirmation email that the item was purchased, yet PayPal charged my account for the item. Any suggestions on what I need to do would be appreciated!!!

Review from walmart.com
Helpful?6IGUOXEESSAR13596652860
reply from MicrosoftOutreachTeam

Hi Derrick -- We're sorry for any issues in purchasing Xbox Series X. For questions about your order, we recommend contacting the Walmart Help Center for assistance here: https://www.walmart.com/help --Chuck, Xbox Customer Care

Mar 26, 2021
Reviewer name: thomas
3 out of 5 stars
3 out of 5 stars review

1st run was riddled with bad consoles.

Not trying to be overly negative as I like xbox products. I got my console on release day and was excited. loaded up my new game BO Cold War, and was thoroughly pleased, for 10 min then the game crashed the console.(hard reboot) console loaded up again and BO loaded up played for about 10 and repeat hard crash. Went online to look up any causes. Troubleshooting, verified correct version of game, and repeat crash. played MW and no crash. my friends all playing cold war and I'm playing MW. I deleted the game, reinstalled and still the crash. so I returned the console. waiting to get a second run console. hope it runs well.

Review from walmart.com
Helpful?6IGUOXEESSAR13596652860