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Customer reviews for Thermacell E-Series Mosquito Repellent for
Thermacell E-Series Mosquito Repellent
4.3 out of 5 stars
stars459 ratings450 reviews
  1. 5 stars68% (311)
  2. 4 stars16% (75)
  3. 3 stars5% (23)
  4. 2 stars4% (18)
  5. 1 star7% (32)

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Showing 11-20 of 450 reviews
Aug 15, 2021
Marnix
2 out of 5 stars review

Verified Purchase

Not convinced about the effectiveness

I tried the Thermascell now a few times and I did see some mosquitos (and flies) in the 'dome'. Also I have the feeling that mosquitos will still be there under the table outside while the thermascell is on the table outside. The thermascell produces some sort of damp, mist, which is subjected to even the slightest wind. Not convinced about the effectiveness, but I'll keep trying as I also bought a refill.

Review from thermacell.com
Helpful?40N0CNAAMEH613596602932
reply from Customer Service

We apologize for your less than satisfactory experience with our product! We at Thermacell pride ourselves on our products and our ability to protect people against pesky mosquitoes. We stand by our products with a 100% satisfaction guarantee. Please contact us at customerservice@thermacell.net or 1-866-753-3837 so we can make things right for you.

Apr 2, 2024
Tara 21
5 out of 5 stars review

Verified Purchase

Previous model worked awesome

Haven’t used yet. The previous one I bought worked amazing. I will give kudos to the extraordinary service received when contacting the company regarding an older device where the battery stopped charging altogether (roughly 2 yr old one that wasn’t in production anymore). I was mailed a code for replacement to a newer model. After 1st email to CS I was promptly replied to w some trouble shooters, to which I replied didn’t work for me. I was informed the battery needs recharging every 2-3 months even when not in use, and as I live in an area w four seasons, I had not kept it charged after the summer/early fall so I’m sure that was the problem. Even still, I was sent a code for a brand new one w/shipping included after explaining the trouble shooting tips didn’t work. Excellent service.

Review from thermacell.com
Helpful?40N0CNAAMEH613596602932
May 29, 2023
Formerly mosquito bait
5 out of 5 stars review

Verified Purchase

Great product!

I live in the Southeast, where the mosquitos and sand gnats make it near impossible to enjoy the outdoors after 6 pm. I purchased a Thermacell and set it up 20 minutes before going out to the patio. I sat outside and did not see one biting insect within the range of the E55. I will be purchasing more Thermacell products in the near future. Highly recommend!!!

Review from thermacell.com
Helpful?40N0CNAAMEH613596602932
Aug 25, 2022
rall3257
3 out of 5 stars review

Verified Purchase

Jury is still out

Just not sure about this one. I've used the Thermacell lanterns that use the little propane tank and I really like them. They seem to do a pretty good job. This new product will only last about 3-4 hours before needing to be recharged, so it requires a nightly recharge. The 12-hour cartridge didn't last long at all so the 40-hour cartridge is nice to have been included. I have placed this this right below my patio table so I'm sitting very close to it, but I have still been bitten by mosquitos a few times. Also, the little no-see-ums still buzz around. I'm going to continue using until the 40-hour cartridge runs out and then will make up my mind.

Helpful?40N0CNAAMEH613596602932
Aug 22, 2021
Naomi
5 out of 5 stars review

Verified Purchase

It works

I'm a fan. I believe this really works. The proof? I get mosquitos bites if I stand in my front yard for more than 5 minutes. When I bring my Thermacell out into the backyard when I am raking and pulling weeds I can take up to an hour and I have zero mosquito bites. So, I do believe it works.

Review from thermacell.com
Helpful?40N0CNAAMEH613596602932
Apr 23, 2026
Cindy Z
5 out of 5 stars review

Although it only lasts five hours, this thing is powerful

I am not usually on my balcony for longer than five hours, so this device works perfectly for me. I bought three of them because I love the effectiveness of Thermacell products. These rechargeables are perfect. It's amazing. They work so well not one mosquito bite not even one fly by. And I am the type of person that mosquitoes love.

Review from thermacell.com
Helpful?40N0CNAAMEH613596602932
reply from Stacy

We love hearing from our fans! Glad to hear you are enjoying your E55. Have a wonderful, bug-free summer!

May 18, 2026
Shawna N
3 out of 5 stars review

I wish there was something that could keep put my house

I wish you guys made a product that I could use indoors to resell insects from coming into my house we live in the woods and the mosquitoes are wild when I open my door they come in and take so long ti find and kill them inside I need some help this is cool fir outside but would it be safe to use in a extremely vented shed space indoors

Review from thermacell.com
Helpful?40N0CNAAMEH613596602932
reply from Consumer Services

Thank you for your feedback. An option is that you could put the repeller outside the door and when you open and close the door the mosquitoes would not come in due to the barrier. Just an option but yes agree, it would be nice to have something to use inside.

May 8, 2026
Jmack
5 out of 5 stars review

Love it...

I have been using a Thermocell Radius since it was introduced and it works great and repelling mosquitos. I have also given them as gifts to friends that camp regularly and they love it. It is easy to use and you can charge it from your car if needed.

Review from thermacell.com
Helpful?40N0CNAAMEH613596602932
reply from Amanda

Thank you for being such a great ambassador and for keeping your friends mosquito-free with our products!

Apr 25, 2026
Jeana R
5 out of 5 stars review

Great product

I have purchased this product twice. I was perfectly fine with the first one I bought and it worked amazingly. Unfortunately my dog got ahold of it and destroyed it so I bought this second one and am just as happy as I was with the first. Also dog is fine.

Review from thermacell.com
Helpful?40N0CNAAMEH613596602932
reply from Amanda

Thank you for the second chance. Dogs do crazy things!

May 1, 2026
Lauren L
4 out of 5 stars review

Excited for this one

Very excited for this one. We have used an older model from this brand in the past and the battery stopped recharging, which was a bummer. So we ordered this one and are excited to be able to use it again for outdoor activities, hunting, and other things since we are in the mountains!

Review from thermacell.com
Helpful?40N0CNAAMEH613596602932
reply from Amanda

We're so happy that you are so loyal to this product and are able to enjoy the outdoors, mosquito-free. Please feel free to reach out with any issues or questions you might have so our dedicated team can help you with your needs.