After seeing so many positive reviews on these towels, I had such high hopes and was so looking forward to receiving them. Talk about a let down. Each bath towel and hand towel had numerous snags and frays, both front and back. They were meant to be used in my guest bathroom, but they look so raggedy now, I don’t even want them, let alone use them in the guest bathroom. They look worse than the old towels they were meant to replace! As soon as I received my towels, I put them in the washer. Mind you, I checked all washing directions, and it doesn’t seem my method was too harsh to have caused the damage. I used cool water on my eco-cycle, Woolite mild detergent for colors, and dried them on low heat on the eco-cycle as well. It was four bath towels and two hand towels washed all by their lonesome, so certainly nothing to snag and fray them all up. I will say though, they did fluff up and they are a nice, thick towel, just so disappointing the quality of the threads. So, 1 Star for fluff and thickness, but I certainly wouldn’t recommend these to anyone. I’ve tried attaching a photo several times, but it refuses to upload to the site. Hm.

I got these towels for my son for college because of the size (he is 6’5”) and the cost. He has been out of college for 2 years now and still using them. They look as good as day one. I wish that they still offered the red because I would like them for my bathroom.

My first towel and washcloth purchase. The towels look beautiful in the store and seem to be of high quality. I washed them before first use. The amount of lint is shocking, I was really worried that this would clog up my dryer. I washed the towels 2 more times and there is still a lot of lint. Also I noticed loose strands throughout the towels. I believe this is either a bad batch or the towels are made of cheap cotton. I have doubt that the towels and washcloth will hold up and will last as long as my old towels. There is also a weird smelI to the towels even after washing. I am tempted to pull back my old towels. Needless to say I am very disappointed.

I absolutely love these bath towels. Very high quality, large size, great price, and colors dont fade with repeated washings. They do shed as all new bath towels do but after 2 washings that greatly decreases and after 4-5washings i dont notice the shedding at all. I hope they never get rid of these as ive been looking for a great quality bath towel for years and look forward to any new colors thet come out with.

I love these towels. Great quality. Great price. Great absorbency. Great thickness. Long lasting and durable. My only complaint is after washing the sizing out a horrible chemical odor wafts from the towels and is very off putting. Takes my breath away. Nothing changes this either: fragrant laundry detergent, fabric softener, sanitizer, dryer sheets. Nothing! Would think long and hard about reordering.

This is my first time buying these towels. I bought 2 sets and washed and dried them twice. It’s not normal lint it’s large pieces coming off the towels. I had to take my hand around the inside of the washer to get all the 1 inch to 3 inch pieces of towel off of the washer drum. I will definitely be returning these towels. The hand towels were fine. It was just the larger bath towels and both were in different colors.

Great towels!

I initially bought 6 towels in white about 2 years ago. At that time they were called Hotel Reserve or something like that. They have absolutely held up beautifully. I normally use bleach and hot water when I wash them. Lots and lots of use and still feel thick and absorbent. We recently renovated one of our bathrooms and I bought 4 of the platinum and dark grey towels, hand towels and wash cloths. Gorgeous colors and have washed up as good as the white, without using bleach, of course. I always wash new linens before using for the first time and from the first time using them, I've never had any lint left behind on my body when drying off. If you like a thick, thirsty and oversized towel at an affordable price, you can't go wrong with these. Please don't stop carrying these towels.

We loved these towels, super soft and super plush. Then we washed them. We bought two of them and they completely fell apart. We have a high end Samsung washer and we have never had another towel fall apart like these did. Almost ordered 8 more because they were so soft, good thing we washed the towels we had first! Great towels if you never need to wash them.

I first purchased 10 of these towels and wash cloths a few years ago when they were Hotel Luxury Reserve Brand. I’ve loved them and my family has loved them as well. I only purchase white linens for my home so that I can launder them with bleach since everyone’s bodily fluids end up on them. I have recently gone back and purchased 6 more towels under this brand and I love them also. I launder them in bleach and hot water using shout on any stains I come across and these towels truly hold up! Do not ever get rid of these towels plz! Such a great price for a great product!