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Customer reviews for Member's Mark Hotel Premier Luxury Bath Towel for
Member's Mark Hotel Premier Luxury Bath Towel
4.8 out of 5 stars
stars
6,697 ratings2,440 reviews
  1. 5 stars86% (5,775)
  2. 4 stars8% (534)
  3. 3 stars3% (181)
  4. 2 stars1% (69)
  5. 1 star2% (138)

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Showing 551-560 of 2,440 reviews
Jul 20, 2023
Reviewer name: Marge
5 out of 5 stars
5 out of 5 stars review

Exceeded expectations.

I purchased these today and was a little bit hesitant about purchasing because of the reviews stating they shedded a lot. I washed them when I arrived home and found they did not shed hardly at all. They are very thick and luxurious. I plan on purchasing more. I hope they hold up as well as the previous towels I purchased last year from Sam’s that are no longer available.

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Mar 18, 2025
Reviewer name: Christine
5 out of 5 stars
5 out of 5 stars review

Fabulous towels

I absolutely love these bath towels. Very high quality, large size, great price, and colors dont fade with repeated washings. They do shed as all new bath towels do but after 2 washings that greatly decreases and after 4-5washings i dont notice the shedding at all. I hope they never get rid of these as ive been looking for a great quality bath towel for years and look forward to any new colors thet come out with.

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Feb 25, 2023
Reviewer name: WilliamT
1 out of 5 stars
1 out of 5 stars review

Made a mess of my washer from all the lose fibers.

This is my first time buying these towels. I bought 2 sets and washed and dried them twice. It’s not normal lint it’s large pieces coming off the towels. I had to take my hand around the inside of the washer to get all the 1 inch to 3 inch pieces of towel off of the washer drum. I will definitely be returning these towels. The hand towels were fine. It was just the larger bath towels and both were in different colors.

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May 23, 2020
Reviewer name: Faryn
1 out of 5 stars
1 out of 5 stars review

Great until you wash them

We loved these towels, super soft and super plush. Then we washed them. We bought two of them and they completely fell apart. We have a high end Samsung washer and we have never had another towel fall apart like these did. Almost ordered 8 more because they were so soft, good thing we washed the towels we had first! Great towels if you never need to wash them.

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Nov 15, 2019
Reviewer name: Mizlisalou
1 out of 5 stars
1 out of 5 stars review

Big & Fluffy, But Still Terrible Quality

After seeing so many positive reviews on these towels, I had such high hopes and was so looking forward to receiving them. Talk about a let down. Each bath towel and hand towel had numerous snags and frays, both front and back. They were meant to be used in my guest bathroom, but they look so raggedy now, I don’t even want them, let alone use them in the guest bathroom. They look worse than the old towels they were meant to replace! As soon as I received my towels, I put them in the washer. Mind you, I checked all washing directions, and it doesn’t seem my method was too harsh to have caused the damage. I used cool water on my eco-cycle, Woolite mild detergent for colors, and dried them on low heat on the eco-cycle as well. It was four bath towels and two hand towels washed all by their lonesome, so certainly nothing to snag and fray them all up. I will say though, they did fluff up and they are a nice, thick towel, just so disappointing the quality of the threads. So, 1 Star for fluff and thickness, but I certainly wouldn’t recommend these to anyone. I’ve tried attaching a photo several times, but it refuses to upload to the site. Hm.

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Aug 5, 2021
Reviewer name: Sue
5 out of 5 stars
5 out of 5 stars review

These towels outlasted college

I got these towels for my son for college because of the size (he is 6’5”) and the cost. He has been out of college for 2 years now and still using them. They look as good as day one. I wish that they still offered the red because I would like them for my bathroom.

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Aug 19, 2019
Reviewer name: LoGruvz
3 out of 5 stars
3 out of 5 stars review

Nice but dry rot quickly

We have bought several of these because you can't beet the feel for the price HOWEVER, these things dry rot quickly and start to tear when dying off. They just down't last. I guess at this price though no biggie to just throw it away and get another one. It has happened to every one we bough and we probably have bought 5 or 6 over time.

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Feb 5, 2025
Reviewer name: Connie
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

But the towels, they are great

I purchased some towels then they went on sale and when I went to get a refund for them, they gave me a hassle and I shopped at every Saturday and I spent a lot of money there. That’s why they got a one because they don’t have good customer service skills.

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Dec 18, 2024
Reviewer name: Deb
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

2 of the 4 I purchased

Watch for snags

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reply from Member's Mark Team

We're sorry for this experience, Deb. Please know you can exchange or return them for a full refund anytime with the Member's Mark 100% Satisfaction Guarantee.

May 7, 2020
Reviewer name: kof4
5 out of 5 stars
5 out of 5 stars review

I absolutely love them

This is my second time I have purchased these towels from Sam's club on a whim. They are so thick and absorbent and just feel so much better from the old towels I have, I didn't realize how bad they were. I purchased the Peacock color because we are redoing our bathroomThey are so thick and absorbent and just feel so much better from the old towels I have, I didn't realize how bad they were. I purchased the Peacock color because we are redoing our bathroom and I just happened to notice these Sams and took a chance. I have washed with just detergent only, no softener no additives just the detergent. I then dried with wool balls and I have nowith just detergent only, no softener no additives just the detergent. I then dried with wool balls and I have no problems. When I see a comment about someone saying they just faded or bleached somehow I can't help but wonder if there were some kind of bleaching residual still in the washer. We love these towels.

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