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Customer reviews for Member's Mark Hotel Premier Luxury Bath Towel for
Member's Mark Hotel Premier Luxury Bath Towel
4.8 out of 5 stars
stars
6,466 ratings2,379 reviews
  1. 5 stars86% (5,580)
  2. 4 stars8% (513)
  3. 3 stars3% (170)
  4. 2 stars1% (66)
  5. 1 star2% (137)

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Showing 111-120 of 2,379 reviews
Apr 22, 2019
Reviewer name: jayreed1225
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Very soft but will not stop shedding

I have washed many times but they keep shedding and I am finding I have to clean my bathroom more than once a week to keep it clean. I would not recommend a dark color and do not have them in a lighter color so can not recommend them at all. Other than the shedding, these towels are soft and beautiful.

Helpful?7316U03O1B4213595663947
Oct 6, 2023
Reviewer name: jk26
1 out of 5 stars
1 out of 5 stars review

Do not buy.

i bought these towels about 2 months ago and they suck. they do not absorb basically any water and they leave fluff and fuzz all over you. I have not washed them in fabric softener so that is not the problem. they also have a lot of pulls in them already, which is very disappointing. I bought towels from BJs years and years ago and they have been fantastic, i thought these would basically be the same thing but they are far from it.

Helpful?7316U03O1B4213595663947
reply from Member's Mark Team

We are sorry to hear about your experience with the towels, JK. Please know you can exchange or return them for a full refund anytime as part of the Member's Mark 100% Satisfaction Guarantee. You can also contact Member Support at (888) 301-0332 and they can assist you with obtaining a replacement.

Mar 21, 2021
Reviewer name: Suzy
1 out of 5 stars
1 out of 5 stars review

disappointed

We bought about 6 of these 6 months ago. They are not holding up. They’re coming unbound on the edges and unraveling. We bought them based on the reviews but they’re just not holding up. They are huge and fluffy but the quality is lacking. I want to love them but can’t.

Helpful?7316U03O1B4213595663947
Apr 11, 2026
Reviewer name: Chuck
5 out of 5 stars
5 out of 5 stars review

BUT IT!!!! VERY WORTH IT!!! My husband and I are picky.... I usually order my towels from the same place "mom did", saw a few in store and was "running low on ours because I had been too busy to check in", there were large and soft and seemed like they would be absorbent. I bought 3 plus hand towels and wash cloths for my upstairs bathroom. NOT disappointing at all!!! I noticed both of us will grab 1 for my downstairs shower for ourselves because its literally like a soft, well absorbing bath blanket!!!! if you purchase, especially at this price.... YOU WILL NOT BE SORRY!!!!

Helpful?7316U03O1B4213595663947
Aug 7, 2025
Reviewer name: Cat
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Fantastic Towels- Great size, Quality and Value

I am genuinely impressed with these towels from Sam’s Club. The size is generous making them feel extra luxurious and perfect for wrapping up after a shower. The quality and texture are excellent- soft absorbent, and they’ve held up beautifully after multiple washes. You can really feel the difference compared to other brands. And the price? You truly can’t beat it for this level of quality. I’ll definitely be coming back for more. Highly recommended!

Helpful?7316U03O1B4213595663947
Sep 18, 2022
Reviewer name: MommyQ
5 out of 5 stars
5 out of 5 stars review

Thick, Large, Absorbent Towels that don't Shed

I found out about these bath towels at an AirBnB stay recently, where they had them in the White color. Since I liked them a lot, I bought some in the Acorn color when I got home. I like that these towels are very large, at 30" x 58", very thick, and absorbent. And they don't shed.

Helpful?7316U03O1B4213595663947
Jul 31, 2018
Reviewer name: BrooksB
3 out of 5 stars
3 out of 5 stars review

Nice value but........

I bought these towels in store, they are soft, plush and seem to be a good value for the price. After bringing them home I still feel they are a good value, but the way the tags are attached to the towel, is a kin to putting a sticking price tag on the front of a picture frame. On the first one I pulled the tag apart and noticed it created frays where the tag was attached to the towel. Good thing I noticed, so i used scissors on the second one. Not much room to get the scissors under the tag. It still frayed the towel. On the third one, i feel like I conducted "microscopic" surgery (sarcasm) on the tag to get it off and still frayed. So unless you are a real surgeon prepare for frays, i still feel the towel is a good bargain

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Mar 12, 2019
Reviewer name: Kay
2 out of 5 stars
2 out of 5 stars review

Bath towels do not last

Dissappointed! I purchased 8 bath towels and the all did the same thing!!! They ripped apart between the 3 bands on either end of the towels. Now I am left with partial bath towels which barely cover you. I also purchased the hand towels and wash clothes and they appear to be fine. I called customer service which was no help, she told me I had to bring them in to the club to make sure I did not do this to the towels! Why would I rip my own towels so they are pretty much rendered useless. Now I have to replace everything because of faulty bath towels.

Helpful?7316U03O1B4213595663947
Feb 24, 2021
Reviewer name: Kimberley
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love these towels.

I have purchased numberous towels in my lifetime. Some are soft but fall apart or leaves fluff in the wash. Some are thick but doesn’t dry you. Some absorb and soft but too small. That is not this towel. This is my new “go to” towel. Please don’t discontinue. I’m going today to buy more. ❤️

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Jul 18, 2020
Reviewer name: Ashley
1 out of 5 stars
1 out of 5 stars review

TERRIBLE

I do not know why they have so many positive reviews besides they are false or paid for reviews. We bought these towels to replace our old towels and they are the worse towels we have purchased. So much that the two sets I’ve passed down to our kids (and dog) are IN MUCH BETTER SHAPE (5-10 years old mind you) than these towels that we’ve had for a year. After having them even a month we started with them having holes and fraying. I only watch these towels by themselves and have no other issues with anything in the washer. WORST TOWELS WE HAVE EVER PURCHASED. I’d attach a picture but it doesn’t let. Horrible quality Sams Club!

Helpful?7316U03O1B4213595663947