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Customer reviews for iRobot Roomba 676 Wi-Fi Connected Robot Vacuum for
iRobot Roomba 676 Wi-Fi Connected Robot Vacuum

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Showing 41-50 of 310 reviews
Aug 24, 2018
Amy
4 out of 5 stars review

A Novel Way to Clean!

[This review was collected as part of a promotion.] We were very happy to welcome Rudy to our home! As we have two dogs who love to shed, Rudy got to work right away! This is a nice way to get some everyday cleaning in, knowing that being crazy busy, there would be no way we could vacuum everyday. However, having two dogs, it's not something we would leave out running when we are not home. One recommendation... these should come with googly eyes! We picked some up so Rudy could see better!

Review from store.irobot.com
Helpful?1ANJQPKJYRR613595024044
Apr 18, 2020
Tom
5 out of 5 stars review

Best customer service EVER!

I put down that it was noisy and has a small debris bin, that being said, it's a very small complaint. Bob does more work in one day that any of my adult children living at home do in a week. The customer service is unmatched in anything I have ever experienced. That is not a joke, they are unbelievable. Bob broken down and I called CS. That send me a new battery (I got in 1 day). That was not the problem but I got involved in other projects and forgot about Bob. I got a call a week later by CS and was asked if everything went ok. I explained that Bob was still not working. They mailed me a box and I mailed Bob back (Pre paid) Unfortunately Bob was DOA. They sent me a new Bob (Bob Jr) and he is working fine. That was over a month ago. I am one very happy customer.

Review from store.irobot.com
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Aug 9, 2020
Pumbaa the Roomba
5 out of 5 stars review

Loving Pumbaa the Roomba!

So simple and easy to use. Quick charge and Pumbaa was ready to go. I thought our floors were pretty clean, but the first time she ran she found 84 dirt spots! After less than a week of running every day she was down to 5. Requires no help. I tell the app to get it started and walk away. Does seem to have some trouble finding the base sometimes.

Review from store.irobot.com
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Jul 14, 2019
Jhelmig
1 out of 5 stars review

Horrible customer service, and failed product.

Disingenuous product offering with horrible customer service. After the roomba was found on our rug for the 6th time, and not in the base, we realized it would quit on our multiple area rugs. Contacted customer support only to find out this vaccum cannot drive over dark patterns in carpet, because it thinks it's the stairs. Not listed anywhere in documentation nor on the box. The solution? Upgrade to the $800 model that they put the "better sensors" in. I'm sorry, sensors that know how to vacuum the floor correctly should be standard if this vacuum is to do its job automatically as that is the only selling point. Automatic empty feature and things like that make perfect sense to me for upgrades. NOT the sensors that make it possible to vacuum over carpet patterns. After I push back and ask for supervisor they offer me the boundary sensors for free. Mind you, these used to be included with this model years ago when irobot was trying to build their reputation. They are clearly less concerned about the customer now. In the end I never recieved my boundary sensors and was left with an automatic vacuum that will not vacuum automatically. Would not even take the vacuum back and give me a refund. This is complete nonsense, and the opposite of a company focused on customer satisfaction.

Review from store.irobot.com
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Jan 21, 2020
Fur Buster
5 out of 5 stars review

Worth every penny

We are very happy with our purchase. Our "Fur Buster" is essential for keeping our home looking great. We have a very furry dog (golden retriever) and she is high maintenance on our floors. We run our I robot 3 times a week and it cuts down on my daily chores trying to combat the fur.

Review from store.irobot.com
Helpful?1ANJQPKJYRR613595024044
Apr 19, 2020
Jay now vacuuming by hand
2 out of 5 stars review

Only cleans some parts of some rooms

Seems to do OK cleaning where it goes. Gets stuck repeatedly every time. Only seems to complete part of a room. Never cleans some rooms. Repeatedly runs into same pieces of furniture. Can't find dock unless you set it right in front of it. Have to vacuum again after frustration makes us shut it off. Not sure why so many people like Roomba??

Review from store.irobot.com
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Dec 31, 2020
Lupita
5 out of 5 stars review

Roomba 675

Received my Roomba 675 for Christmas 2020. I have wood floors and area rugs in all rooms. I have four dogs and the parakeets so my house is covered in dog fur, feathers and bird seed. I was vacuuming and dry mopping my floors up to three times a day. Betty cleans the house while I'm at work and I come home to clean floors. I wish I would have asked for her for Mother's Day. I will be purchasing one for my mothers house. I have recommended to my friends and family.

Review from store.irobot.com
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Jul 18, 2018
Ambie
4 out of 5 stars review

Love this roomba

[This review was collected as part of a promotion.] I liked this alot. It took alot of the time and hassle out of cleaning. It does get clogged alot but I have long shedding hair plus 2 pups so that's to be expected. Only problem I had was getting it to connect to my phone. It just wouldn't work!

Review from store.irobot.com
Helpful?1ANJQPKJYRR613595024044
Feb 7, 2020
None
1 out of 5 stars review

Would definitely NOT buy again!

Wish I had known does not work on area rug with black in pattern. Also, impossible to get help with this problem. Local repair shop advised Roomba Company had fix and to contact them. Called IRobot Roomba customer service. They were rude and informed me there is no fix. Only wanted to tell me what caused the problem, which I already knew. Definitely do not recommend.

Review from store.irobot.com
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Jul 18, 2018
Irene Castillo
5 out of 5 stars review

Amazing Vacuum.

[This review was collected as part of a promotion.] I am happy with IROBOT ROOMBA VACUUM 675 is super smart leaves my floors very clean aspires the dust and dirt to perfection for all the space I like their detention of objects is very useful and effective I value it better than other vacuum cleaners that I tried to buy it without I never thought I had heard it is my first time I use this brand and I am very satisfied I recommend it to all my friends and family because IROBOT ROOMBA VACUUM 675 is an excellent product.

Review from store.irobot.com
Helpful?1ANJQPKJYRR613595024044