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Customer reviews for Thomson Chest Freezer 5.0 cu. ft. for
Thomson Chest Freezer 5.0 cu. ft.
4.6 out of 5 stars
stars
2,584 ratings1,153 reviews
  1. 5 stars78% (2,012)
  2. 4 stars12% (312)
  3. 3 stars3% (72)
  4. 2 stars2% (48)
  5. 1 star5% (140)

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Showing 501-510 of 1,153 reviews
Jan 10, 2021
MomaRee
5 out of 5 stars review

Verified Purchase

Best for extra space

I live my freezer my refrigerator it's not that big and the freezer part is not that big so this comes in handy I can store extra meats and vegetables

Helpful?7CQE20RTA3ON13594924081
Oct 18, 2021
Sean
1 out of 5 stars review

Horrible Experience

I bought the freezer two years ago. I put lots of expensive food such as seafood, beef steaks, pork ribs and others there. There is no light indicating the working condition. The freezer broken suddenly. I didn't know until the smell was so stink.

Helpful?7CQE20RTA3ON13594924081
reply from Curtis International Ltd.

Hello Sean, we appreciate your feedback and would like to apologize for your recent experience with the Thomson Chest Freezer. We pride ourselves on our high quality standards and regret that our product didn’t live up to your expectations.

Oct 25, 2021
Thomson
3 out of 5 stars review

Not freezing

I have now purchased and exchanged freezer as it would not get cold. The second one is having the same problem. My freezer is in the basement and has never been placed on its side. The same issue with 2 freezers does not sound normal.

Helpful?7CQE20RTA3ON13594924081
reply from Supplier Response

Hello Thomson, we appreciate your feedback and would like to apologize for your recent experience with the Thomson Chest Freezer. We pride ourselves on our high quality standards and regret that our product didn’t live up to your expectations. For warranty support please visit https://www.curtisint.com/product-support, email support@curtiscs.com or call 1-800-968-9853.

Jul 22, 2020
Tracylsa
2 out of 5 stars review

Does not last

Great price for the size. But like another reviewer mentioned this freezer stopped cooling. Faulty compressor. For the cost to fix you may as well buy a new freezer. The loss is double when you add up how much lost in the value of the food.

Helpful?7CQE20RTA3ON13594924081
Dec 10, 2018
Pat
1 out of 5 stars review

I purchased this freezer Jan 2018 it when ou Dec 2018. The power and compressor light was on. I loss over $600.00 of meat crab meat shrimps, crabs,ribeye streaks back back ribs etc.

Helpful?7CQE20RTA3ON13594924081
Dec 11, 2017
Hso300
3 out of 5 stars review

Verified Purchase

Light and compact

I am disappointed that rhe priducr came dented and damaged. We are currently makibg sure that it works properly since the corner and the bottom plate by the compressor is bent in. I need to contact customer service.

Helpful?7CQE20RTA3ON13594924081
Dec 26, 2019
the goose
1 out of 5 stars review

cheap freezer

Broke already after 1 year. In process of make a claim through weak warranty. Also, when it did work, I would not freeze the top half of freezer. DO NOT BUY!!! I had a feeling this wouldn't last long.

Helpful?7CQE20RTA3ON13594924081
Nov 24, 2018
cjmj
1 out of 5 stars review

died just over a year

died after 1 year of use, just after warranty expired. tons of food wasted, including our wedding cake we were saving for a special occasion. thanks sams for selling low quality.

Helpful?7CQE20RTA3ON13594924081
Nov 1, 2023
Ted
4 out of 5 stars review

Verified Purchase

Damaged upon delivery

Would have liked more if it didnt arrive damaged

Helpful?7CQE20RTA3ON13594924081
reply from Curtis International Ltd.

Hello Ted, we appreciate your feedback and would like to apologize for your recent experience with the 5 cu ft Thomson Chest Freezer. We pride ourselves on our high-quality standards and regret that our product did not live up to your expectations. For parts and warranty support, please visit https://www.curtisint.com/product-support, email support2@curtiscs.com or call 1-800-968-9853.

Dec 28, 2023
Nick
4 out of 5 stars review

Verified Purchase

Pleased so far

No issue so far. Delivered by FedEx with no damage.

Helpful?7CQE20RTA3ON13594924081
reply from Curtis International Ltd.

Hi Nick, we are glad to hear that you are pleased with your 5.0 cu ft Thomson Chest Freezer.