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Customer reviews for Thomson Chest Freezer 5.0 cu. ft. for
Thomson Chest Freezer 5.0 cu. ft.
4.6 out of 5 stars
stars2,584 ratings1,153 reviews
  1. 5 stars78% (2,012)
  2. 4 stars12% (312)
  3. 3 stars3% (72)
  4. 2 stars2% (48)
  5. 1 star5% (140)

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Showing 301-310 of 1,153 reviews
Aug 6, 2020
Fabian
5 out of 5 stars review

Verified Purchase

Great

Great

Helpful?7CQE20RTA3ON13594924081
Oct 28, 2020
Vnzq71
4 out of 5 stars review

Verified Purchase

Thomson

Like the frozen good

Helpful?7CQE20RTA3ON13594924081
reply from Supplier Response

Hi Vnzq71 - glad you are enjoying your new freezer.

Jan 3, 2021
Brian
5 out of 5 stars review

Verified Purchase

Best freezer out there

Great purchase

Helpful?7CQE20RTA3ON13594924081
Jul 18, 2018
Garygdj
1 out of 5 stars review

Do Not Buy

Ours lasted 8 months. Went down to the basement on Independence day and smelled something a bit off. All the food was thawed and not cold inside. Lost about $100 worth of food. Warranty, they said you have to remove the cord, remove all the labels, take a hammer and break the lights and switch on the front of the unit. Send the cord and labels to them along with email photos of the smashed switch. Then as a "Goodwill gesture" they will do the claim. But they are not responsible for lost contents and we have to cover the cost of shipping.

Helpful?7CQE20RTA3ON13594924081
Jun 26, 2023
Shep754
1 out of 5 stars review

Quit working after a year

Ours died about a year after we had purchased it. We were out of the country when it happened and when we returned home the green light was still on so we didn't think anything about it. When I went to get something out of it, everything was ruined. We lost hundreds of dollars worth of food.

Helpful?7CQE20RTA3ON13594924081
reply from Curtis International Ltd.

Hello Shep754, we appreciate your feedback and would like to apologize for your recent experience with the Thomson Chest Freezer. We pride ourselves on our high quality standards and regret that our product did not live up to your expectations.

Jul 25, 2017
BeachBenz
5 out of 5 stars review

Good Value - Pays to Read Directions

Bought this last weekend and had to lay it on its side in my smaller SUV for transport. Followed directions in manual saying to stand it upright for 24 hrs before plugging it in. I did and it works great - cooled quickly and is VERY quiet. Good value - especially at discounted price.

Helpful?7CQE20RTA3ON13594924081
reply from Curtis International Ltd.

Hi Beach, we are pleased to hear you are enjoying your Thomson Chest Freezer. As you state, it's always wise to read the instructions before using a product.

Mar 30, 2017
jackie27
5 out of 5 stars review

Verified Purchase

Great features

So happy I bought this.

Helpful?7CQE20RTA3ON13594924081
reply from Curtis International Ltd.

Hi jackie27 - we are glad to hear that you are pleased with your Thomson Chest Freezer.

Aug 13, 2020
Anonymous
5 out of 5 stars review

Verified Purchase

Helpful

Super!

Helpful?7CQE20RTA3ON13594924081
May 25, 2020
thawed86
1 out of 5 stars review

Not Reliable

This item failed after two years of use. The green light is on, however the freezer no longer works. We realized this after a couple hot days and had to dispose of my wife's breastmilk produced over several months. Very frustrated and on the market for a reliable freezer. Save yourself this frustrating step.

Helpful?7CQE20RTA3ON13594924081
reply from Supplier Response

Hello thawed86, we appreciate your feedback and would like to apologize for your recent experience with the Thomson 5.0 Cu.Ft Chest Freezer. We pride ourselves on our high quality standards and regret that our product didn’t live up to your expectations.

Jun 29, 2023
BobM
1 out of 5 stars review

Disappointing

The compressor is loud and runs almost continuously in my garage. After several days, it was moved inside believing the high temperature was responsible for the issue. There was no change . This unit was totally unacceptable and Sam's was prompt in refunding my funds.

Helpful?7CQE20RTA3ON13594924081
reply from Curtis International Ltd.

Hello BobM, we appreciate your feedback and would like to apologize for your recent experience with the Thomson Chest Freezer. We pride ourselves on our high quality standards and regret that our product did not live up to your expectations.