Ours lasted 8 months. Went down to the basement on Independence day and smelled something a bit off. All the food was thawed and not cold inside. Lost about $100 worth of food. Warranty, they said you have to remove the cord, remove all the labels, take a hammer and break the lights and switch on the front of the unit. Send the cord and labels to them along with email photos of the smashed switch. Then as a "Goodwill gesture" they will do the claim. But they are not responsible for lost contents and we have to cover the cost of shipping.

Super!

Like the frozen good

Great purchase

Great

So happy I bought this.

Smelled horribly like gas when I plugged it in. Thought maybe it was a potent new appliance smell, but it would t get cold and we then realized it had a leak. Makes me wonder if it was damaged in the shipping process or a defect when it was made. Not very convenient to return.

I was so excited and absolutely loved this freezer and filled it up with goodies. Purchased on January 21 2021 and it died on March 14,2021. EVERYTHING had to be thrown out. I called the company (under warranty) and have not heard back yet. Not Happy at all, not even 2 months old.

Bought this freezer April of 2017, it's now March 2018. I went to pull some meat out to cook this weekend and everything had thawed and was ruined. The machine didn't even make it a whole year. The "Power" lights were on so I didn't think anything of it until I opened the freezer, which was warm and smelled of rotting flesh. Must have been out for over a week... Sam's gave us a 7.1 cu ft as a replacement, but I don't trust it either. I definitely won't be filling it up like I did the last. The photo of the meat/food in the trash doesn't show just how much food we actually had to throw out. Needless to say we're frustrated, disappointed and NO, I would never recommend anyone to buy IGLOO freezers.

I had to return one of the freezers due to damage. I tried to reorder but would not let me reorder at the sale price. It was not my fault that I had to return due to damage. The other freezer had some damage as well but I kept it after trying to reorder a replacement for the first. It was a Christmas gift. I called about this December 8. I was told that I would get either a return call or an email. I have received neither. The damage was not due to shipment issues. Packaging was not damaged or visible until freezer was complete unwrapped.