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Customer reviews for Thomson Chest Freezer 5.0 cu. ft. for
Thomson Chest Freezer 5.0 cu. ft.
4.6 out of 5 stars
stars
2,584 ratings1,153 reviews
  1. 5 stars78% (2,012)
  2. 4 stars12% (312)
  3. 3 stars3% (72)
  4. 2 stars2% (48)
  5. 1 star5% (140)

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Showing 1,111-1,120 of 1,153 reviews
Dec 23, 2020
Reviewer name: Quetta
5 out of 5 stars
5 out of 5 stars review

PANDEMIC SAVER

This is the main reason my family and I joined sam club, so that we could buy this freezer before the second lockdown happened I have a family of 2 and this is the perfect size for us I have saved so many frozen food and plenty of space I even have a mini bucket in there! Stays cold well and worth the price

Helpful?7CQE20RTA3ON13594924081
Mar 5, 2019
Reviewer name: Wallstreet07
5 out of 5 stars
5 out of 5 stars review

NIce chest for for the price

I've only had it for a couple of weeks but so far so good. It came a day earlier than expected and unlike others, delivered without any dents or dings. It is slightly loud but we have ours in the basement so it doesn't really matter. I'll update if anything changes but so far we are pleased with the purchase.

Helpful?7CQE20RTA3ON13594924081
Oct 22, 2019
Reviewer name: Kel
1 out of 5 stars
1 out of 5 stars review

Lost $500 of meat

1 STAR IS TOO MUCH! We bought this freezer to hold foid for church fundraising events & the feeding needy at the mission . No warning that it was not working well and we used it 3 times a week. Just went out today to get a ham and boneless chicken and everything was hot & Ruined ! Stacks of frozen hamburger pattys, bacon, sausages, smoked prized pork from the fair butchers wrapped!!!!!$$$$$!!!! Blocks of cheeses ect... IT WAS ONLY 1 1/2 YEARS OLD AND KEPT IN A COOLED GARAGE. DO NOT BUY! IT DEFEATED THE WHOLE PURPOSE! WE ARE NOT OUT OF A FREEZER WE ARE OUT $$$ MIN.$500 OF FOOD!! COMPLETE RIP OFF!!!!

Helpful?7CQE20RTA3ON13594924081
Aug 28, 2018
Reviewer name: ad17
5 out of 5 stars
5 out of 5 stars review

about a year old, still going strong

we have a galley kitchen and therefore had to get a small fridge. our family is just 2 working adults, so we needed more space for frozen/ready made meals. this is perfect size for us. (i currently have 2 chuck roasts, 2 half hams, 2 qts of soup, 3 boxes of garlic bread,3 frozen pizzas, sam's club size hotdog and hamburger packs. 10 lbs of ground beef and 4 or 5 boxes of quick snacks) the machine runs very quiet, and light enough to move yourself, even with product in it. its been a great purchase for us!.

Helpful?7CQE20RTA3ON13594924081
Mar 21, 2020
Reviewer name: Papashark
3 out of 5 stars
3 out of 5 stars review

Good freezer, received with multiple dents

The freezer itself seems to work well. Reached temperature within a couple hours and very quiet. It had a big dent on the side, and another little one that I just saw while posting these photos, as well as a back corner that's dented. Not surprising at all since the packaging itself was very minimal in terms of foam inserts. There was no padding on the side with the big dent, only flimsy vertical corner foam strips that were broken in pieces. Totally inadequate for a product of this size and weight. Waited on the phone for an hour to talk to Sam's Club support, understandable given the shelter in place due to the virus, and Gladys was very understanding and pleasant. They said there's no more stock so I can either return for a refund within 60 days or keep it. We need this to store milk for our baby so have no choice. A bit worried about long term reliability as I can't tell if anything is damaged internally beyond just physical appearance. Glad to have one at all during these crazy times I guess... and the price is very reasonable so I would likely order again due to satisfaction with Sam's Club support and return policy. To the manufacturer Thomson/Curtis International, if you're listening: Beef up your packaging! Just judging by how many others have received a dented unit here, any incremental cost in material would surely be far exceeded by the ROI on customer satisfaction and your company's brand reputation and quality.

Helpful?7CQE20RTA3ON13594924081
reply from Supplier Response

Hello Papashark, we appreciate your feedback and would like to apologize for your recent experience with the Thomson Chest Freezer (5.0 cu. ft.). We pride ourselves on our high quality standards and regret that our product didn’t live up to your expectations. For warranty support please visit https://www.curtisint.com/product-support, email support@curtiscs.com or call 1-800-968-9853.

Dec 14, 2020
Reviewer name: nan
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

great

Gift to granddaughter

Helpful?7CQE20RTA3ON13594924081
May 3, 2023
Reviewer name: Binyam
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

It's help a lot in the house

Good freezer

Helpful?7CQE20RTA3ON13594924081
reply from Curtis International Ltd.

Hi Binyam, we are happy to hear you are pleased with your Thomson Chest Freezer.We hope to continue to be able to provide you and others with new and exciting products.

Feb 28, 2022
Reviewer name: Ashley
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great

Works great.

Helpful?7CQE20RTA3ON13594924081
reply from Supplier Response

Hi Ashley, we are glad to hear you are pleased with your Thomson Chest Freezer.

Jun 23, 2023
Reviewer name: Beatrice Jenkins
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Freezer

Very worth the price.

Helpful?7CQE20RTA3ON13594924081
Oct 24, 2020
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Perfect size

Great apartment size

Helpful?7CQE20RTA3ON13594924081