I bought 2 of the 10x12 louvered pergolas for our back yard and finished assembly yesterday. 1. Everything was there and nothing was damaged. They included assembly tools! 2. The quality of the components was very good. The powder coating was excellent! 3. The instructions are thorough, in good English and easy to follow. 4. The build is possible with one person, but so much easier with 2. 5. The pergolas are sturdy after assembly, and I have no worries about wind damage. 6. I wanted stronger cement anchors than the ones supplied, so I used 3/8" wedge anchors. This is a very well-engineered kit! I was really impressed with the stainless hardware, thoughtfully written assembly instructions and overall quality of materials.

I recently purchased the 10x20 Sarasota Pergola and I'm very happy with the product. Assembly wasn’t overly difficult, but the instructions need improvement. It's surprisingly easy to install a piece incorrectly, and if you do, it may require a lot of disassembly correct it. One key tip: install the crank mechanism when you start the louver installation, not at the end as the manual suggests. Trust me, doing it early will save you a major headache. Despite the issue I ran into, I was blown away by the customer service. The support team responded quickly and thoroughly—without question, the best customer service I’ve ever experienced with any purchase. Now that it's fully assembled, the pergola looks fantastic. Thanks to the great follow-up and support, I will absolutely recommend both the product and the company. Just please update the instructions to make the assembly process smoother!

Good quality, easy to assemble, looks good. Shipping process wasn't great. Several pieces were damaged in shipment, however Backyard Discovery is very quick to fix their mistake and send replacements overnight for no charge. Delayed installation a bit, but was thankful for the no hassle.

I live in the Midwest and we get frequent wind storms in the spring, so I was looking for a pergola that can stand a high wind and snow load. Since putting this up almost every day we've had 20mph wind with gusts around 40mph. I've seen no movement or rattling during these windy days. It's pretty heavy, coming in four boxes all around 125lbs for the 12x10, but not unmanageable. I was able to construct this in a few hours with one other guy. The gutters work but won't deflect all water, some will spill over them, but if you're directly under the pergola with the louvers closed you won't get wet. Overall very happy with this product.

So far we have been very happy with this pergola. The fit, finish and quality are top notch, especially for the competitive price point. It is very strong and sturdy as well. Installation was easy, the instructions were clear and simple. Once I understood the big picture of how it is assembled, it became even easier. My only complaint is the anchoring. Our concrete patio is only a few years old and is 5000psi fiber reinforced. After the challenge of drilling it, the provided concrete screws really struggled. Most of them wouldn't fully seat, and one of the screw heads sheared off. I ended up switching to expansion anchors which worked better. I would have liked to go with a larger anchor, however the base plate and holes really only allowed for 1/4", or maybe 5/16" anchors. We live in an area with high winds, and I would have liked for a bit wider baseplate, which would add some additional rotational / moment resistance, along with the ability to install a larger anchor. One last thing, a touch up paint kit would be nice as I did manage to scratch a few places during installation, and I'd like to prevent future rust. Nothing that I can't source on my own though. Overall, 5 stars, we're extremely happy with our purchase, it has really transformed our space.

Very nice product. Install wasn't too bad. I did it by myself in a day. I should have had a second set of hands to raise the beams but I made it work. Quality is nice. So far so good. No wind or major storms, I angled the louvers in direction of the winds so it doesn't catch and pull.

Some part have is not match or not aligned

It's the perfect cover over our hot tub. It shades during the day and we can still see stars at night. We love it . It's one of the best purchases we have ever made. It was a little tricky putting it together but it got done

I looked at serveral of this style of pergolas. The instructions were great. The best set of instructions I've used actually. We built it from start to finish in 3 hours. It works just as I expected. Great Product.

Purchased the Pergola for our deck and simply LOVE it!!! We can now use our deck more often in the afternoon and just love the tremendous amount of shade it offers. The louvers are perfect to adjust for more or less light and/or breeze to let in.