This is my second one. I was so happy with the unit I purchased for our downstairs the second purchase was within a week so we have one up and down. I still give it a 5, but the mop feature is just OK, but better than none at all.

I have a Cavalier King Charles Spaniel and she sheds year round. I love the job that bObsweep does, not only for dog hair, but the robot vacuums easily under my bed and furniture. Love this little robot!

Sams sent wrong vacuum twice always sent the basic bobsweep instead of the pet hair slam so cant review the vacuum but Sams lost my vote of confidence

Great robot we bought it because we have 2 golden retriever and its great a getting all the hair from the floor. Unfortunately the base charger died after only 8 days.

Maps the house and works its way around cleaning. It struggles going on and off rugs and wedging itself under the couch, but it’s easy to get it to resume cleaning.

bObsweep was a great find. bObsweep vacuums and mops which is a bonus over other robot vacuums. It uses Wi-Fi which is super handy. bObsweep was a great value and had added benefits such as wet/dry mopping. Great if you have fur babies.

Bob works great and a wonderful addition to our family. I have a German shepherd, very hairy animal. Bob doesn’t get all the dirt and hair, but it cuts down on my work load.

I was super excited to get a good deal on this vacuum and loved the green color, but everything about the vacuum was a disappointment. We have a golden retriever and her hair gets caught in every part of the brush and front wheel. It always gets stuck on the fringes of our rug and dies because it's not smart enough to back up or otherwise get unstuck and go back to charge, but it doesn't have a problem doing that if I manually tell it to charge via the app (and it somehow magically frees itself). The map function is awful and the no-go zones are practically useless because you have to draw a huge box that covers far more area than you want to block off. Returning and getting another Shark like my self-emptying upstairs robot vacuum for the carpeted areas.

bOb is doing great, vacuuming and mopping. I was a little disappointed in my first one having several issues. I reached out to bObsweep customer service team who helped me return and exchange for a brand new one. I have no complaints and love the bobsweep

We had a robotic vacuum cleaner for about 5 years. But, like me, it was starting to show its age. When you take into account it had no mapping, no app, no mopping ability, plus it was falling apart so it's time to buy a new one. I went to Sam's club.com and after doing a bunch of research I found this Bob pets hair robotic cleaner. It add navigation an app it mapped you could program it and you can mop with it. I ordered it through Sam's Club, and got it in a few days. I plugged it in no lights came on but I just assumed it need to be charged. So the next morning when it was still dead I rode into customer service. Very quickly I heard from Ruby she suggested that I try a few things reconnecting the battery and ask me for some model information. I sent her the information took the battery out reconnected it and sure enough everything lit up. I let it charge for a few hours did the app and started mapping it. We were all amazed at watching the app and watching it map everything out. I'm sorry but we get easily amused. LOL I heard back from Ruby as I didn't send her all the information she needed so I told her that I got it running and thanked her. The next day I got another check in from Ruby just to make sure everything was running okay I was blown away by the customer service. It's only been a few days but I can tell you it sure is a big Improvement over previous vacuum that was 5 years old. I highly recommend the bobsweep because I'm not only the product but customer service that I got from Ruby!