We're sorry to hear that our Magic Eraser didn't provide a great clean. We'd like to learn more about this so we can help further. When you have a moment, please give us a call at (800) 867-2532.

We're very sorry this happened. We always suggest testing our Magic Eraser on an inconspicuous spot to ensure it will provide the results you're looking for. If you'd like to share more about your experience, please give us a call at (800) 867-2532 and we'll be happy to help.

Cookie, we're sorry this is happening to you. We haven't made any changes to our Magic Erasers. They are a type of foam that is designed to break down and crumble with use, much like a pencil eraser does. Don't use cleaning products with the Magic Eraser. Just wet with water; gently squeeze out the extra; and erase away the dirt. Give us a call at 800-248-1612 if we can help you further.

Thanks so much for sharing your experience, and we're sorry to learn of your disappointment. Please know that our Magic Eraser is designed to compress and break down as it's used, like a pencil eraser. How long the Eraser lasts depends on how many times you use it and how rough the surfaces you use it on are. For best results, wet the pad with water before you use it, then squeeze out excess water rather than twisting the pad.If you're not fully satisfied, please don't hesitate to call our team at (800) 867-2532, as we're always happy to chat!

We appreciate your taking the time to make us aware of your experience using our Magic Eraser. For large areas and heavy dirt you may need to scrub for longer than usual. Older dried-in stains may also take longer to remove. You might find better results using our Extra Power version, which is 50% stronger for heavy-duty cleaning. It's ideal for soap scum on textured tubs and shower floors, ceramic floors, grout, vinyl window frames, ground-in dirt on play equipment, alloy car wheels and more. To learn more, feel free to give our team a call at (800) 867-2532 anytime!

We're grateful you've made us aware of your experience, Mick, and are sorry to learn of your disappointment. While our Magic Eraser is designed to break down as it's used, like a pencil eraser, it should certainly last you longer than three uses. The Eraser will remove most dirt, but keep in mind it must be wet to work. For large areas and heavy dirt you may need to scrub for longer than usual. Older dried-in stains may also take longer to remove. Our Extra Power version is 50% stronger for heavy-duty cleaning, and is ideal for soap scum on textured tubs and shower floors, ceramic floors, grout, vinyl window frames, ground-in dirt on play equipment, alloy car wheels and more! So we're able to assist you further, please give our team a call at (800) 867-2532 when you get a chance.