Customer reviews for Samsung Bespoke 6.3 cu. ft. Slide-In Induction Range w/ Smart Oven Camera forMember photos









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Futuristic Features
[This review was collected as part of a promotion.] We have been very happy with our new range. Having the built in meat thermometer has been a real game changer for us. We have found it to be very accurate and super easy to program. Also the rapid boil feature has been really helpful. This is our 4th range from Samsung and this is head and shoulders above the rest!
Easy use
[This review was collected as part of a promotion.] This is a great stove unit. Easy use and great features!
Very easy to use fast connection to your Bluetooth
[This review was collected as part of a promotion.] Connectivity Interface Monitoring Preheat Fun Easy
Exceptional stove and induction range
A fantastic oven and a stove top that saves money daily, functioning nearly flawlessly. I use this oven for baking, and when it comes to making bread, it is hands down functional. I have made use of many of the other features of the oven, including the sous vide feature - something that I have professionally used in the past, using the water bath method that is clearly a step up for preparing and infusing flavors from herbs into food at low heat. The stovetop is good, and while it does have some faults, it still functions really well, getting things up to temperature really fast while saving money. Those things that could be better listed by issue include: - Lockout functionality is present, though it could be better. It does require holding down the pause button for three seconds and then selecting the option to disable the ability for cats or children to access the controls. This is not 100% foolproof, as a power failure or brownout can cause this to reset. -The system board, where the controls are located, has a rubber gasket that helps prevent water from boiling over with the free pans that one can order, so be wary if using these. I use Made in Cookware that has a steam vent when boiling or simmering liquids, which helps, but it is still worth keeping an eye on, as the stovetop is flush, unlike traditional stovetops that are concave with trays. Cleanup is easier, but it does still require a watchful eye. We have not had water go down into the board like another reviewer, but I could see if there were a gap or if this were improperly installed can see where this could be an issue. A better design could solve the issue for this issue reported, but if it does happen to you, report it and have it repaired ASAP while under warranty. Our only issue with this gasket is that small food crumbs will get stuck between the gasket and the stove top and the panel, making cleanup difficult. However, understanding the importance of this gasket versus making cleanup a bit more difficult is well understood. - The final issue that I noted - the markings for the oots and pans could be a bit clearer. Rather than white in this stove top, ours, perhaps last year's model (?) is grey and difficult to see and properly place pots. Overall, a massive upgrade over our full electric stove top, and the fact that I can bake a pizza at 550 degrees, getting it finished in 10 - 12 minutes, is a massive game-changer and a welcome relief to our energy costs when it comes to the induction stove top.
Okay buy
I like this unit. My only complaints are that the dials are very sensitive. If you look at them wrong the screen lights up, plus the dials are hard to clean. The inside of the oven is easily cleaned tho. One of the few Samsung products that I would buy again. I bought the care* just to be safe. Hopefully I don’t need it unlike the dishwasher, microwave, and all in one wash/dryer.
Hi Gina, It’s great to hear the oven interior has been easy to maintain and that this model stands out as one you’d choose again. Your feedback helps highlight what works well and where improvements can continue. The touch-sensitive dials are designed to respond quickly to light interaction, which helps support precise adjustments during cooking. Keeping the control surface clean and dry, along with using gentle, non-abrasive cleaning methods, can help maintain consistent responsiveness and make upkeep more manageable. If you ever need to reach out to Samsung, please include this reference number: 1152518970. Your trust in Samsung means a great deal to us. Nicole Samsung Care
Controls are terrible
[This review was collected as part of a promotion.] This induction range is really pretty. We really love how sleek and attractive this is in our kitchen. It does a great job at everything we've cooked on and in it. That said, it's incredibly frustrating to turn on and use. The power button does not recognize our touch and fails to turn on most of the time. We have to hold our finger on the button repeatedly before it recognizes that we're trying to turn it on and use it. The control lock is NOT on and the surface is pristine. The oven door button is also very unresponsive. It's very frustrating and makes me wish we'd stuck with a range that has physical controls. Everything else works great, but the physical controls are terrible.
We want you to have a better experience using your range, Travis. Let us help you out. To rectify your concerns with your range, please click the links and the hyperlinks for tips. Self Clean or other buttons do not light up or respond, or the panel is locked on the Samsung oven: https://www.samsung.com/us/support/troubleshoot/TSG10002418/ Samsung oven door is locked: https://www.samsung.com/us/support/troubleshoot/TSG10002325/ Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide the reference number 1151854699 so our team can pull up your information when you message us. Have a great day. -John
Heats up quickly.
This range/oven is very frustrating at times. If you like to clean as you cook or are on the short side, it turns off at the slightest graze. Your dinner will just stop cooking, you don't keep an eye on it.
Hello there, Sharing your honest review of your range is important. Your opinion matters to us. Rest assured that we are working to improve our products and services with the help of your review. Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG) Please provide us with this reference number (1151337415) when you message us so our team can retrieve your information. Thank you. -Kimberly
I’m 86, living alone, and Samsung left me stranded
I’m 86 years old, a widow of a disabled veteran, living on my own. I bought a Samsung 60-inch 5-burner electric stove from Lowe’s in Cypress, TX, and in July the oven failed. Samsung sent a technician who falsely claimed the motherboard was ruined by roaches—completely untrue. He didn’t fix it, canceled my service ticket, and Samsung refused further help unless I hired an exterminator I didn’t need. I had to pay my own technician, who confirmed the stove needs a new motherboard or replacement. This has been exhausting and unfair. Samsung products and customer service have been nothing but a nightmare.
Good day, We strive to assist you at any time. We would like to have a direct conversation with you to hear about your overall impressions of this experience, explore your range's fixing options, and address any other concerns you may have. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with the reference number, 1150671303, to help our team locate your information when you message us. Have a great day. -John
Touch won’t work
Faulty Design.Control panel issues. Samsung replaced twice during intial warranty. We had purchased Samsung care + which is a big scam. extended warranty is with Assurant not with Samsung. Technician from assurant wont debug the issue and simply step by closing the ticket. Touch screen is single point of failure - you can’t use stove if touch is not working. Stay away from this product.
Hello there, We understand how disappointing it can be to have a range whose control panels consistently fail. We would like to have a direct conversation with you to hear about your overall impressions of this experience, review alternative fixing options, and address any other issues you may have. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide the reference number 1150812832 to help our team locate your information. Have a great day. -John
Fault
If something spills on the stove, there is a space where water can fall through and it makes the screen use useless thus making the oven not work
Greetings! We completely understand how frustrating it can be when a spill affects the stove and impacts the oven’s functionality. To assist you, we recommend scheduling a technician visit. Please use the link below to set up an appointment: Repair Services: https://www.samsung.com/us/support/service/ If you need help creating an appointment, you can reach us through any of the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1151599746 to help our team pull up your information. Leo