Love this couch! You can't beat the storage ottoman, pull out bed, and adjustable headrest features. Very comfortable and great color!

This sectional has it all. A comfortable and wonderful sectional. The USB port is easy to use.

I ordered my couch on November 10th, and it was supposed to be delivered by December 1st. It is now December 21st, and there is still no couch. I have called several times between now and then and was told they couldn't order a replacement until after December 18th. Called after December 18th and was told the couch is now out of stock, so they can't replace the couch. I see another member is having the same problem. Seems to me like a scam at this point. Still no resolution to the problem.

This review is not based on the product because I have NOT yet receive my order. I placed my order on November 14th, 2023. As of today, December 20th, 2023, I still have NOT received my order. I have called, over 5 times, and there still is no resolution. I n the mean time, I am assessed interest on my account for items I do not have in my possession. I like SAM's product but unfortunately, there delivery system taints my overall opinion of SAM's reliability

they delivered it 3 hours earlier than my scheduled appointment while I was asleep and I’m missing the entire left side of my sectional. I only have the ottoman and middle sectional ,other than that the couch is comfortable but I am beyond annoyed for the amount of money I spent and time it took for them to ship it incorrectly