Hello, we’re sorry to hear about your poor experience with the product. Our sponges are expected to last a minimum of 3 weeks. If the sponges are falling apart within the first 3 weeks of use, we encourage you to call us at 1-800-846-8887 M-F 8am-4:30pm CT so we can make it right and you can have a more joyful cleaning experience. We hope you have a bright day!

Hello, we’re sorry to hear you are not satisfied with the product thickness. While there can be some variability in thickness based on the manufacturing process, it should be equal to or greater than the thickness stated on the package. If it isn’t, or you have any additional concerns, we encourage you to call us at 1-800-846-8887 M-F 8am-4:30pm CT so we can make it right! We hope you have a bright day!