I order two different AC which One was yours and Midea AC. The Midea was not for our window and to complicated to put it together .The air condition windmill is easy to put in easy to use but in case of things that happened to me with an E3 that show on the screen didn’t know what it was. it would be good to put some instructions in the box on what to do instead of emailing people in the middle of the night to find out how to fix the problem unfortunately they didn’t know and they replace mine with a new windmill air condition with the amount of BTU my room is only 10 x 12 and it should be really really cold but it’s not, So I just have to deal with it . Need to improve the coldest on the AC. If you do that you will have a great product. If you improve it.

It has been the best investment I have made. My living room is sizable but it manages to cool the entire area. It was easy to fit into my window. The design of it is super sleek and being able to control the temperature from the app is awesome. Would highly recommend!

This is the most beautiful, modern A/C unit I've ever owned. I was ambivalent initially, but the aesthetics and functionality of the Windmill matched with its stellar reviews won me over. I live alone in a NYC studio apartment in a four story walkup. Having an adequate, quiet air conditioner during the warmer months is not a luxury, but a necessity, especially when the humidity is unrelenting. I love how gorgeous this looks in my window and how it blends with the rest of my minimalist design. Whomever designed this product deserves props for creativity, thinking outside of the box, and delivering something to the consumer with discerning taste and needs. Yes, it is a bit more than your average A/C unit, but imagine not having to contend with additional noise, repairs or a monstrosity hanging in your window. The Windmill is a good investment. I have issues with my spine stemming from multiple surgeries and thus hired someone whom professionally installed it for me, which was an expedient process. Treat yourself to this sublime AC. You will not return to anything else.

The instructions with the AC are clear & easy to understand. The look of the AC is appealing & the angle the air blows out from the top is effective to cool the room. The remote is helpful. I had an issue come up & customer service was prompt & solved my problem. It was easy to install.

Easy to install, app works well, quiet and efficient. BUT there appears to be a major design flaw - once the unit is cooling, some internal problem (per Windmill) messes the sensor up. It cools the room, but it keeps cooling and cooling, won't shut off unless I turn it off0, and meanwhile tells me the room is 65 (which would mean it shouldn't cool). No use having an app-controlled ac if you actually have to be in the room to make it work properly.

For those of us that are smart phone illiterate, it would be handy if a hard copy of the owner's manual was included. However, it was easy to download a copy of your website. Otherwise, the installation was quite simple and only took a few minutes. The machine is quite. I'm looking forward to hot weather!

So easy to install & easy to use! Love the fact that there’s an Eco mode (which I’ve been using most often). Didn’t think I’d enjoy having yet another app on my phone but it’s actually so user friendly and I’m enjoying the fact that I can control the AC from a different room. Cools down my 600 sq ft. space perfectly and does not sound overwhelmingly loud like other window AC’s!

I bought the larger one for my living room and the smaller one for the bedroom. They both look and work amazing. Set up was super easy and I love that I can control it from my phone. I also bought the teal color cover as it matches my color theme in my bedroom. It's definitely more quiet then conventional air conditioners. It hasn't been too hot her in CT but the few times I have used them it cooled things down quickly. The only thing I cant figure out is where and how to install the carbon filter. I scan the QR code on the filter and it doesn't take me to instructions for installation, it takes me to an order form to order more.

I recently purchased this unit, but FedEx delivered it to the wrong address. They were zero help and I couldn’t get a real person on the phone, so I reached out to Windmill Support. They were AMAZING! Nashla and Domo, the two who helped me, answered my emails in minutes and were there every step of the way. There were a few more hurdles, but they got a replacement unit out to us so quickly, and even worked the delivery around my partner’s and my schedules. Also, the AC itself is wonderful. It keeps the whole apartment (and our cats) nice and cool, and you don’t have to run it all day long since you can control it anywhere from your phone. Great product, even better staff!

Love my 8,000 BTU AC. It was really easy to install and I was impressed that the installation kit even came with scissors! It was a little heavier than previous units I’ve bought, but it also felt sturdier and is esthetically streamlined and clean looking. It is also “whisper” quiet, which is wonderful. Synching it to my app was also super easy.