Recently had trouble with my 8000 icing up. Contacted Windmill service and they were very helpful. Gave me some ideas to try to fix the problem., none worked. They decided to replace my unit even though it was out of warranty. Cannot say enough good things about this company and its products.

By far one of the best AC units I’ve ever purchased. It’s truly remarkable how quiet it is. Also the support team they have is equally as amazing! I purchased 2 of the WhisperTech 8000 btu units from Costco, both arrived and one unit wasn’t functioning correctly. The support team was very friendly and helpful. With a couple emails they were able to replace my unit. I highley recommend this company and their products! I won’t be buying any other brand of AC units going forward. Absolutely amazing!

My air conditioner gets more compliments than I do! It is the most aesthetically pleasing AC you’ll ever find. And, if you’re in it for more than just looks, the performance is excellent! Everything from how the AC is packaged (so thoughtfully) to the installation (so easy) to the functionality (so versatile with WiFi) is A-plus. Can’t recommend Windmill highly enough!

I bought the 12,000 BTU unit when one of my central units was hit by lightening. I already had purchased two of the windmill fans and loved the style and quality so the AC was a quick decision. After almost a year the AC unit began making a loud noise when the compressor kicked on. I notified customer service fearing I wouldn’t get a response or any help but they surprised me. They replaced my unit after I sent a video of the noise my unit was making.

I’m new to NYC so the summers here are brutal! I was looking into AC units this summer and a AD for Windmill popped up! I was intrigued with the sleek design but mostly the QUIET feature. I live by the train so that in itself is already loud, I didn’t want my AC unit to add to the noise. All in all I can say that Windmill is VERY quiet even tho I love that it’s silent I came to find that the best feature is the WiFi/app connection. Now, when I’m 30 min away from home I can turn on my AC from the app on my phone and arrive to a cooled home!!! Game changer! Definitely worth the investment for my situation.

We ordered our first windmill product about a month ago. Setup was really easy and the design of the AC unit is aesthetic. After a few weeks we had a issue with what we think is the compressor. We immediately reached out to the company and got a quick response. After troubleshooting a few things we realized that the unit had to be replaced. Customer service was top-notch and they really stood by their product. They shipped us a new unit and everything is working perfectly now. Would highly recommend to all.

This is by far the easiest window AC to install! It cools nicely and is very quiet compared to others I've had. It is a nice white noise, its there but you don't notice it. It is not obnoxious when its turns on/off. I will say it reads the temperature in the room a little off. I have it set to 66 and the room is more like 70, but works great!

This air conditioner is heavy ( for me ) but mighty. Pretty quiet and worth the cash. Controlled with top panel, remote control and Bluetooth! This is in my bedroom which face West. Total afternoon sun and it is blazing in that bedroom. Controlled from my phone, I switch it on 45 mins before I go upstairs. Room is very comfortable and cool, my dog is waiting to get in and relax in the lovely breeze. Me too!!!

I've been telling everyone how happy I am with my Windmill AC. It is such a thoughtfully-designed product: energy efficient, whisper-quiet operation, visually appealing. I also love the fact that the cold air blows up at a 45-degree angle and can't believe every air conditioner doesn't offer this feature. It was worth every penny. The company's customer service is also terrific.

I am not strong. Yet I was able to single-handedly install the 10K a/c by myself within an hour. When I turned it on, there was a little bit of noise. Now that it’s been two days, it’s basically silent. Highly recommend. I also love that the air blows out on the sides and not through the face — much more comfortable this way if you place it in front of your bed or desk. Really lovely design, both aesthetically and functionally.