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Customer reviews for Windmill WhisperTech 10,000 BTU Smart Wi-Fi Ultra Quiet Inverter Air Conditioner for
Windmill WhisperTech 10,000 BTU Smart Wi-Fi Ultra Quiet Inverter Air Conditioner
4.8 out of 5 stars
stars1,364 ratings1,363 reviews
  1. 5 stars89% (1,216)
  2. 4 stars7% (91)
  3. 3 stars3% (41)
  4. 2 stars1% (14)
  5. 1 star0% (2)

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Showing 161-170 of 1,363 reviews
Jun 22, 2025
Martha J.
5 out of 5 stars review

Easy install and quiet

I am not strong. Yet I was able to single-handedly install the 10K a/c by myself within an hour. When I turned it on, there was a little bit of noise. Now that it’s been two days, it’s basically silent. Highly recommend. I also love that the air blows out on the sides and not through the face — much more comfortable this way if you place it in front of your bed or desk. Really lovely design, both aesthetically and functionally.

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Jun 22, 2025
Robin A. G.
5 out of 5 stars review

Amazing!

By far one of the best AC units I’ve ever purchased. It’s truly remarkable how quiet it is. Also the support team they have is equally as amazing! I purchased 2 of the WhisperTech 8000 btu units from Costco, both arrived and one unit wasn’t functioning correctly. The support team was very friendly and helpful. With a couple emails they were able to replace my unit. I highley recommend this company and their products! I won’t be buying any other brand of AC units going forward. Absolutely amazing!

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Jul 27, 2025
Tricia P.
5 out of 5 stars review

Wow. I’m not sure what is better. The product or the company

The customer service of this company is amazing. Sometimes. You take chances with smaller companies. And I’m so glad I took the chance with them. My room is ice cold and it’s amazingly quiet. I have the whispertech and it makes its promise. Any questions you have. They get back to you right away. Like. Right away. Maybe an hour response time. I love the product. I love the service. You will not regret your purchase. Thank you guys and gals at windmill. Keep it going

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Jul 19, 2025
Andrea H.
5 out of 5 stars review

Excellent Service

we have installed three windmill a/c units. they are easy to install, effective, and attractive. one of the windmills did not work properly. Windmill replaced it for a new one very quickly without making me return the old one which was nice (although it did cost me $10 to recycle at the town dump.) very pleased with windmill.

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Aug 24, 2025
Terry A.
5 out of 5 stars review

Great Product and Fantastic Support

I love the super quiet AC unit. Perfect for my home office-quiet enough for me to hold Teams meetings. Had an issue with the original unit, but the customer support was amazing. Followed up quickly and after just a few questions and uploading a quick video, they replaced the original unit. So impressed with the support. And anyone that comes into my office space is amazed at how quiet the unit is. And I love how I can control everything from the app. I highly recommend the product and the company/support behind it.

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Jul 27, 2025
Gary S.
5 out of 5 stars review

Warranty

I had a windmill ac for over a year and it was awesome. I bought one this summer and had issues with the wifi in the unit. After some back and forth Windmill sent us a replacement unit. It was nice to see them stand by their product. Highly recommend Windmill for performance and now customer service.

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Jun 21, 2025
Clara H.
5 out of 5 stars review

Amazing Customer Service

I had an issue with my air conditioner. I reached out to Windmill. They were extremely responsive and quickly came to a resolution. They replaced my unit. I was blown away! They wanted to my sure my Windmill was quiet and they stand by their product. Loyal client for life!

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Jul 25, 2025
Norman V. L.
5 out of 5 stars review

Terrific in every way!

As luck would have it, I received a defective AC the first time around. Product support got on it right away, with numerous communications. Today I received a full replacement (actually upgraded from 8.000 to 10,000 BTU's). It works like a charm and cools things off incredibly fast and efficiently! This is our first AC (hard to believe, as we are in our 70's and somehow got by with fans). We are total converts! Anyway, our whole experience with Windmill and the staff has been perfect. Great product (and support). Thank you!Eric (Norman)

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Aug 13, 2025
Andrea E.
5 out of 5 stars review

Fantastic AC unit

The design is sleek and it’s much quieter than the previous unit we are replacing. The customer service really is outstanding. I had a question about the size I would need for our room. It was a Saturday so I really didn’t expect to hear back from someone but I did and it was within 45 minutes. I also had a small problem with the unit we received and it’s been handled with ease. I also love being able to use an app to control it. Everything was very easy and were very pleased with the cooling and efficiency.

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Jul 1, 2025
Jeremy H.
5 out of 5 stars review

Good upgrade

Have been living with small ACs for a while in a little bedroom. I love that the lights fade and it has an app (game changer on my walk home from work). Otherwise works really well and cools consistently. Very happy so far. Will update if things change

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