Customer reviews for LG 27 cu. ft. Counter Depth French Door Refrigerator forSleek and Sophisticated
[This review was collected as part of a promotion.] I bought the fridge one month ago and it is exactly what I wanted: capacious, simple, and sleek. The temperature is displayed on the inside. The shelves and drawers and smartly designed to separate items and organize! Highly recommend.
Hello, Linda! We appreciate you sharing this great feedback on your LG Refrigerator! It’s wonderful to hear it’s exactly what you were looking for—spacious, sleek, and thoughtfully designed on the inside. Those well‑organized shelves and drawers really do make everyday use feel effortless, and having the temperature displayed inside is a nice touch for quick peace of mind. Highly recommending it says a lot, and we’re glad it’s been such a perfect fit for your home! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Good features
[This review was collected as part of a promotion.] Purchased 2 weeks ago so far so good the only criticism is that at Least one of the shelves should slide back to accommodate a larger slightly higher container - sleek design - nice ice making system - App monitor system a plus.
Hi! We appreciate you sharing your experience with your LG Refrigerator! It’s great hearing that things are going well so far and that you’re enjoying the sleek design, smooth ice‑making system, and the convenience of the app monitoring features. Your point about wanting at least one sliding shelf for taller items is valuable feedback — thoughtful details like that can make everyday use even better! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Fridges cold food storage is amazing!!
Had for several weeks now and am loving this fridge. Previously had a side by side which I hated. Not wide enough especially on freezer side, and ice maker would jam up and either just keep falling out onto floor or get stuck. Even though may be a minor inconvenience to get ice out of freezer totally out ways previous ice issues. Have to open fridge to get water dispensed. But once again a minor inconvenience but very acceptable. Does allow a very clean sleek look of outside of fridge. In order to use all shelves available I did buy a couple shorter pitchers where the taller ones did not fit. I love the larger capacity in the doors. This is where the taller jugs of juice will fit. A bit of adjusting to the different style, French doors, drawers that either can open while one door open and one longer drawer you must open both doors of fridge to access. Fortunately we have a deep freeze in garage and have become spoiled by having that room for freezer items so I’m afraid that the freezer storage would be difficult for all the snack foods, ice creams, meats, etc. that I like to keep on hand at all times. If your good at staying organized and keeping your freezer area in check you could manage with the space available. This has nothing to do with the fridge itself, just my experience once it was delivered and installed for me. On wheels and kept moving when I opened doors. I had to unscrew the foot pedals and make them reach the floor so it would not move. Not sure if necessary but I cut a small piece of rubber matting, the drawer liner material, and placed under the pedals for extra support in not moving. Has worked perfectly. Also, the protective plastic sheets and tape is on everything and everywhere. Be careful when removing from shelves. I would highly recommend removing shelves to take off if your installers did not do that already. Shelves are slightly heavier so was hard to pull off tape wrapped around while in position and I was afraid I scratched back wall trying to pull off tape and the shelf started to fall, my fault, shelves are very sturdy, when I wasn’t prepared for that. Just a heads up. About a week later I actually found another small piece of tape on inside edge of door. Didn’t cause problems, I’m just saying to look everywhere. The whole outside of fridge seems to have a plastic sheet and I have not removed yet. Is not noticeable since fits so snuggling. Actually good that I did not notice and did not remove especially right away because my door was hitting a small magnetic box I had always placed on the side of previous fridge that never caused issues but since this fridge is not as deep was hitting door when we opened it and that’s when I realized plastic sheet protectors. That was good because my mistake of placing that item there and would have scratched. Even though I said not as deep as previous side by side fridge the setup of this fridge for all cold items is amazing. I actually have extra space so do not let the depth deter you from buying if you see the difference of standard depth verses cabinet depth.
Height
This fridge has the cord to plug in coming from the top. So be careful when you measure the case because that thick cord also has to go under your cabinets and added approx 1/4 inch. Today my ice maker isn't working after day one and have to replace it. I had to cut my cabinets to make if fit as I had measured the case exactly.
Lots of room!
[This review was collected as part of a promotion.] We bought in August after shelves in our previous counterdepth fridge broke and could not be replaced. We never liked the limited space in the old fridge anyway. We bought the LG since it had more room. We were not disappointed. This fridge has lots of room both in the cabinet and in the doors. We are very happy with this purchase.
Hi Pete, thanks for sharing your experience. It’s great to hear your LG LRFLc2706S has given you the spacious layout you were hoping for. The generous shelving and door storage really make a difference, and it’s wonderful to know the fridge has been such a good fit for your home since August. If you ever need assistance or have questions, you can reach us at lgdigitalcare@lg.sprinklrsupport.com. ‑LG Digital Care Team ^Rich
What’s up with the air filter cover
The air filter cover is crooked on the inside. So it doesn’t hold the plastic encased air filter designed for this model. It came with a soft packaged filter. I cannot find those anywhere. It’s odd that the filter cover is has that defect. Also, the ice maker doesn’t seem to make a ton of ice.
You shouldn’t have had this experience with us. It’s disappointing and upsetting news, but we're thankful that we have the chance to change circumstances for the better. Thank you for your trust, and your willingness to share your experience with us. We look forward to hearing from you at our Customer Support line 800-243-0000 in order to rectify the concerns with your LG Filter and Ice Maker. ~Tanisha
Unsatisfactory cooling/freezing temperatures
I got this refrigerator 2 days ago. Everything looks fine, but... Temperature inside (after we turned it on) drop so slow, that it takes 2 days to reach more or less required levels. Freezer was set to -3F, but real temperature +8F. Refrigerator part was set for 33F, but reach only 40F. Plus, You don't feel cold air flowing into chamber and after opening the door temperature rises 1-2-3F (well, it's normal) but it takes an hour or more to drop back to 40F. Sorry, but I need a real refrigerator to keep my food well preserved, not nicely designed box!
We appreciate your feedback, and we're sorry to hear that you had a negative experience with your LG fridge. Your feedback helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki
Upper Cabinet Doors Will Not Open
[This review was collected as part of a promotion.] Website does not show any photos of top of fridge! There is a box on top of the fridge that our cabinet doors will not clear! If you have a cabinet above your fridge like most people, it will need to be high enough to clear the "box" that is on top of the fridge, right behind the doors. Our cabinets will need to be raised about a half inch to accommodate this box so that the cabinet doors can open fully. A photo of the top of the fridge would have been very helpful along with more clearance measurements noting what is needed for upper cabinet clearance to allow cabinet doors to open.
Hey there. We know the importance of having the correct clearance for your fridge to fit perfectly into your home. We want to learn more about your experience on our feedback page: http://spr.ly/6429ZQvC3. With this feedback, our goal is to improve our product page to include information about clearance on the top of the fridge. If you have questions, send us a private message on social media @LGUSSupport with your contact information, model, and serial number. We'll be here to help in any way we can. ^ Diego
A few problems.
I generally like the fridge but I have a couple of concerns. 1. The air filter says it time to change it. Problem is nobody sells the style of air filter that it has, not even LG. It is the one without a frame around it. 2. It is a little glitchy. Every so often it stops cooling. The power is on, lights and controller is on but it stops cooling. I found that if I unplug it for a few minutes, then plug it back in it starts working again.
Hey there, we'd love to check in and see what filter fits your LG French Door. At the same time, we can also look into cooling and power. Please send us a private message on social media using @LGUSSupport with your model, serial, and phone number. We are here to support you. ~TammyJo
Accessories needed
[This review was collected as part of a promotion.] We really like our new LG REFRIGERATOR, it’s big and has a lot of storage capacity, I’m giving it 4 stars because of two things. First, the inside the door shelves need size adjusters. To hold items in place better and section them off by type, I love to be organized. Second, I’m actually not sure if it’s our water, but the filter is not giving us very good tasting water and our glasses get a film on them that they didn’t before with our filtered water from Crystal dispensers at our local grocery store. Thanks about all I can say, we will be purchasing more LG products. We really need a dishwasher. Thank you, Julie Freccia