This LG is replacing GE that lasted 3 years (cheaper to buy a new fridge than replace the compressor that would come with only 6 months warranty). However, it looks like we receive an LG lemon. First, there is the open door beeping alarm which started about 30 mins after unit was powered and would not stop even though doors were closed with no obstructions and leakages. The fridge was also empty. Troubleshooting with a magnet as per LG support showed that there was an issue with the doors. Placing a camera inside showed that the lights would not go off after closing the doors so definitely an issue with the door status sensors. This particular model does not allow you to disable the beeping and also does not show the current temperature. The second issue we saw was the temperature for top and bottom did not lower the set target of 34F (top) and 0F (bottom) after 2 dys. The top plateaued at around 43-41F. The freezer (bottom) section did better at around 2F with a target of 0F. It is now replaced with a new one as the issues were reported within 48hrs of receiving (luckily). However, it took over a week to replace so we had to live with the constant beeping for all that time. The replacement units seems to work (at least no door open beeping) and appears to be cooling. We'll see how long the LG lasts given that there so many complains about the LG fridge compressors. From this experience, not so impress with LG fridge quality, but at least Home Depot support is helpful. While this unit comes with wifi the LG Thin Q app is another issue of its own. We have not found it all that useful other than monitoring some usage. We have used the Samsung equivalent on a dryer and it seems a better app over all.

I got this refrigerator 2 days ago. Everything looks fine, but... Temperature inside (after we turned it on) drop so slow, that it takes 2 days to reach more or less required levels. Freezer was set to -3F, but real temperature +8F. Refrigerator part was set for 33F, but reach only 40F. Plus, You don't feel cold air flowing into chamber and after opening the door temperature rises 1-2-3F (well, it's normal) but it takes an hour or more to drop back to 40F. Sorry, but I need a real refrigerator to keep my food well preserved, not nicely designed box!

[This review was collected as part of a promotion.] This is our second LG refrigerator, overall, we are happy with it. We have had an issue with the ice maker, but it is minor. The counter depth style has plenty of room for storage of all our food and I like the sleek design and fingerprint resistant stainless finish.

[This review was collected as part of a promotion.] The service person called before coming to let us now when he would be here. He was on time, courteous and competent. He solved the issue to our satisfaction. Could not have been a better service experience. A true exception to what we hear about in these times. Definitely a good experience.

[This review was collected as part of a promotion.] It was time to replace the 30 year old Amana which never stopped running, ever. I was a bit hesitant in shopping for a replacement since the scuttlebutt out there is that all new refrigerators are junk but when I learned LG had redesigned the compressor and backed it with a 10 year warranty I decided to go for it. I am appreciating the subtle things on it. The easy to use internal water dispenser. The always full ice tray. The solid "thunk" of the doors closing. The LG ThinQ app. The WiFi connection. Mostly, I like the design inside, very easy to arrange items and get to them. If it lasts as long as my old Amana, it will be a winner.

[This review was collected as part of a promotion.] The product itself seems fine but the installation service was awful. They didn't properly tighten the water line resulting in damage to our hardwood floors and leaking in the basement. One of the handles wasn't properly attached and they also didn't remove any of the various protective film and tape all over the fridge.

Old fridge died so got this one. It’s a good fridge for the most part. The water filter is leaving some charcoal in the water but when I called, they sent a new one for free. The other problem is the ice in the freezer freezes together into a big ice chunk so I have to completely empty and start over. I like everything else. Lots of room for everything, adjustable shelves. The holders in the door are big and store a lot of stuff. The ones at the bottom are hidden and I almost missed them although they’re not good for much except maybe small cans. I also wish there was a separate section for the butter. But overall, I’m happy with my purchase. I do like the online link for questions and information although sometimes I need help figuring out how to do some things.

[This review was collected as part of a promotion.] So far, we have been enjoying the new refrigerator and the spaciousness of the refrig and freezer. It is simple without having to worry about the electronics of computer technology. It fits what we wanted, which was functional, spacey and simple.

[This review was collected as part of a promotion.] We bought this a couple of months ago and it works perfectly! There is plenty of room and we have been without a fridge that makes ice and water for a long time. We don't regret spending the money and I would recommend this appliance.

Who is the genius who design these shelves. My previous LG French door interior was true quality. Bad compressor after 10 years, needed to replace it. Got this and regret it, saw it in the store and realized it was different. Didn't realized until it was installed in my kitchen. Poor interior parts, cheap everything, shelves, drawers, no glide and slide features, and who design these hard to adjust shelves which are I assume suppose to snap together, just getting them out and putting them back is a nightmare and they are very flimsy. took me great time to try and snap them together to adjust for tall containers. Don't know if they will take much weight, looks a little unbalanced. LG has reduced it quality!!