Hi, Steve. We understand your frustration, and we're truly sorry to hear about your experience with the delivery of your refrigerator. To address the delivery issue and refund request for your refrigerator ordered from Sam's Club, please reach out to Sam's Club customer support. They will be able to assist you with the status of your order and the refund process. If you have any further concerns regarding the LG LRFLC2706S 27 cu. ft. Smart Counter-Depth MAX™ French Door Refrigerator, please feel free to send us a direct message on Facebook or Twitter at @LGUSSupport with your order details, and we'll do our best to assist you. Thank you for your understanding. ^Luisa

Hi. Thank you for sharing your experience with the LG Refrigerator design. We understand how door placement and handle accessibility can feel very different depending on height, and your insight on daily comfort is truly helpful. Feedback like this plays an important role in how future LG designs evolve. To allow us to properly investigate the details of your specific product model and to see how we can assist with the design issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. ^James

Thank you for the 5-star rating! We're thrilled to hear that you're enjoying your new fridge and that the storage design is meeting your needs. Thank you for choosing LG, and hope you continue to have a great experience with your new LG Refrigerator for many years to come.

Amazing! We are delighted to hear that you love your new LG LG 27 Cu. Ft. Smart Counter-Depth Max French Door Refrigerator. Thank you for sharing the outstanding qualities' it possesses.Should you ever need support, don't hesitate to contact us via phone or chat support. The details of these options can be found here: https://www.lg.com/us/support/contact. Enjoy! ~Rita

Hi, Guill. We appreciate you sharing your experience. It’s great hearing how well your LG Refrigerator (LRFLC2706S) model has been performing. When a refrigerator runs flawlessly and offers the kind of space, cooling performance, and convenience that makes you feel confident recommending it to others, that’s exactly the experience we hope every customer has. We’re thrilled it’s been such a solid addition to your home. For more guidance, visit https://www.lg.com/us/support/product/lg-LRFLC2706S.ASTCNA0. If you ever need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ ‑LG Digital Care Team ^Juvy

Hey there, we hear your experience has not been the best so far, and we would love the opportunity to make it right! Check out this link. http://spr.ly/6427uelmv. Let us know if this helps and reach back out to us on our socials, @LGUSSupport. ~Tegan