Customer reviews for LG 27 cu. ft. Counter Depth French Door Refrigerator forMember photos
Verified Purchase
i like the "No fingerprint" feature
[This review was collected as part of a promotion.] I am enjoying the extra room this refrigerator gives me for the same outside measurements. The larger door bins make organizing the refrigerator much better.
Verified Purchase
Large counter depth refrigerator
[This review was collected as part of a promotion.] We like the large capacity, adjustable shelves, internal filtered water and ice, all in a counter depth French Door refrigerator.
uncomfortable for tall people
I love this refrigerator, but as a tall person I will never buy it. It is extremely inconvenient to bend down to open the doors from the bottom, and there are no finger grooves on the top of the doors. While it may not seem like a big deal, it is. Having to lean down at an uncomfortable angle just to open the fridge door several times a day for the next 10 plus years makes it a no for me. significant design misstep
Hi. Thank you for sharing your experience with the LG Refrigerator design. We understand how door placement and handle accessibility can feel very different depending on height, and your insight on daily comfort is truly helpful. Feedback like this plays an important role in how future LG designs evolve. To allow us to properly investigate the details of your specific product model and to see how we can assist with the design issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. ^James
Lots of space but a few flaws
For a countertop depth fridge, there's lots of space. And it's very quiet. However the doors hinge oddly, causing the doors to swing out wide. The result is that the whole unit has to be pulled out further to give clearance for the door swing. Also, you have to make to actually push the doors shut or they will not close fully. Kind of annoying, and I hope I don't accidentally forget to give them a push!
NOISY ICE MAKER
My LG refrigerator has a very noisy icemaker which has been replaced since I bought it with an equally noisy icemaker . This design needs to be revisited.
Hello. Thank you for sharing your experience with your LG Refrigerator. We appreciate you letting us know about the noise from the ice maker, even after a replacement, and your feedback regarding the design. We’d like to take a closer look at your specific model so we can see how we can assist moving forward. To allow us to properly investigate the details of your specific product model and to see how we can assist with your LG refrigerator ice maker noise issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to this helpful link for reference on the specific ice maker noise issue you're encountering: https://www.lg.com/us/support/help-library/lg-refrigerator-troubleshooting-ice-maker-noises-on-my-lg-refrigerator--20153121328438 ^James
LG Refrigerator
The refrigerator is relatively quiet, the double doors are very convenient & freezer has plenty of storage. However, the water filter resulted in tiny clear particles in the water so it is unusable and I have not stopped drinking bottled water.
Hello. Thank you for sharing your experience with your LG Refrigerator. We appreciate the details you provided about the water filter and the particles you’re seeing in the dispenser water. We want to take a closer look at your specific LG unit so we can determine the best way to assist and review the options available for your situation. To allow us to properly investigate the details of your specific product model and to see how we can assist with your water‑filter‑related issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to this helpful link for reference on the specific issue you're encountering: https://www.lg.com/us/support/help-library/lg-refrigerator-white-substances-buildup-on-fridge-dispenser--20153121237804 ^James
Terrible customer service from Sam's Club
We ordered this refrigerator on September 14th from Sam's Club and have yet to receive it as of November 20th. We have made multiple calls to Sam's Club, who eventually foisted us off onto the delivery service, who then eventually foisted us off onto LG. The issue is that nobody knows where the refrigerator is, and until they find it, they won't issue us a refund. It seems to us that Sam's Club is the one that should resolve this, since we bought the fridge from Sam's Club, and that they should issue the refund so that we can purchase another refrigerator, and resolve the whereabouts issue behind the scenes without our involvement. We are posting this review because I would hate for anyone else to go through this experience. Order a big-ticket item from Sam's Club at your own risk!
Hi, Steve. We understand your frustration, and we're truly sorry to hear about your experience with the delivery of your refrigerator. To address the delivery issue and refund request for your refrigerator ordered from Sam's Club, please reach out to Sam's Club customer support. They will be able to assist you with the status of your order and the refund process. If you have any further concerns regarding the LG LRFLC2706S 27 cu. ft. Smart Counter-Depth MAXâ„¢ French Door Refrigerator, please feel free to send us a direct message on Facebook or Twitter at @LGUSSupport with your order details, and we'll do our best to assist you. Thank you for your understanding. ^Luisa
not sure why they call refrigerators durable goods anymore. our first LG refrigerator lasted only two and a half years. will never purchase another one again. especially if they have the parallel compressor which is known to be faulty and they don't stand by their warranty. suggestion to everyone considering an LG or Samsung- don't buy them!
Hi, Laura. Thank you for taking the time to share this with us. We understand the importance of having your LG Refrigerator (LRFLC2706S) model perform reliably in your home, and we appreciate you giving us the chance to address what you’ve experienced. One helpful step you can try is running a refrigerator reset, which can sometimes stabilize cooling performance and compressor operation. To do this, unplug the unit for about five minutes, then plug it back in to allow the system to recalibrate. For more guidance, visit https://www.lg.com/us/support/product/lg-LRFLC2706S.ASTCNA0. We’d like to take a closer look at your situation. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com so our team can assist further. ^Juvy
DON'T DO IT SAVE YOURSELF THE HEADACHE. IVE HAD IT FOR 7 YEARS. THEY PREATTY MUCH HAVE REPLACED THE COMPRESSOR TWICE. ICE MAKER AND ALL THE PARTS INSIDE. MAKE SURE YOU HAVE INSURANCE AND DONT LET IT EXPIRE. YOU WILL HAVE PROBLEMS WITH THE COMPRESSOR WITH IN 3 TO 4 YEARS. THEY REPLACE IT WITH SAME PARTS. EXPECT TO HAVE THE SAME PROBLEMS OVER AND OVER. LG WARRANTY SUCKS SO MAKE SURE YOU HAVE AN ALTERNATIVE INSURANCE. WHAT A HEADACHE IM DEALING WITH THIS ISSUE AGAIN. STAY AWAY FROM LG PRODUCTS.
Hi, Erika. Thank you for sharing your experience with us. We understand how important it is for your LG Refrigerator (LRFLC2706S) model to remain reliable over the years. To help maintain performance, one helpful step is to clean the condenser coils at least twice a year to reduce strain on the compressor and improve cooling efficiency. You can find more guidance here: https://www.lg.com/us/support/product/lg-LRFLC2706S.ASTCNA0. If you still need assistance with compressor or ice maker issues, please send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can help you directly. ^Juvy
Verified Purchase
Solid appliance and attractive
[This review was collected as part of a promotion.] Glad I once again chose LG. Well designed and efficient
Hey how are you. Thank you for sharing the love with our LG Refrigerator. We want to Thank You for taking the time to let us know about this. Your feedback is very valuable and it helps us keep a fresh perspective on continuous improvement and innovation of our products. We appreciate you. If you have other concerns in the future please don't hesitate to reach us at our customer service line(800)243-0000 or send us a private message through Facebook or Twitter with your contract information using the handle @LGUSSupport. `Jai.