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Customer reviews for LG 27 cu. ft. Counter Depth French Door Refrigerator for
LG 27 cu. ft. Counter Depth French Door Refrigerator
4.3 out of 5 stars
stars
616 ratings616 reviews
  1. 5 stars65% (399)
  2. 4 stars19% (118)
  3. 3 stars6% (38)
  4. 2 stars3% (21)
  5. 1 star6% (40)

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Showing 281-290 of 616 reviews
Jul 9, 2023
Reviewer name: Zany s fridge
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

I like how simple it is

[This review was collected as part of a promotion.] I have had it for 6 months The freezer started thawing… The door got stuck shut for a whole day I lost all my food so I deserve the 500$ to replace my food And the time I spent with repairmen.

Review from lg.com
Helpful?2ZKHX4Y1QEAU13593767114
reply from social/LG

We see that you left a 3 star review, However, The details about your experience are disappointing. We want to thank you for bringing your concerns to our attention. We look forward to the opportunity to discuss how we can rectify the issues being reported. We have several options available to contact us. This is how you can get our private message, live Chat: https://www.lg.com/us/support/chatbot Email: https://www.lg.com/us/support/email-appointment Facebook Messenger: LG Global Twitter: @LGUSSupport. https://www.lg.com/us/support/help-library or Customer Support 800-243-0000. ~Tanisha

Sep 23, 2023
Reviewer name: 1025
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Design flaw water dispenser no cold at all

[This review was collected as part of a promotion.] Nice looking fridge, plenty of room but has design flaw water dispenser is not cold at all. no fix for it either if I knew before Time I would have bought a different model

Review from lg.com
Helpful?2ZKHX4Y1QEAU13593767114
reply from Customer Care

HI 1025. We appreciate you reaching out to us and sharing your feedback. While the model doesn't produce cold water it does make up for it with LG's awesome ice cubes. There are a ton of great features to enjoy. We appreciate your purchase and becoming part of the LG family. If you ever require assistance please head to Twitter and reach us @LGUS or head to Facebook and reach us with a quick PM. - Trey

Sep 27, 2023
Reviewer name: refrigeratorcoolest
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great product

[This review was collected as part of a promotion.] Very satisfied with the product & the service that was provided. Thank you very much for your help.

Review from lg.com
Helpful?2ZKHX4Y1QEAU13593767114
Oct 31, 2023
Reviewer name: Teri Bird
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

I like the refrigerator, but it does not get below 37 degrees in the refrigerator section. I am having to go through the warranty to get it fixed. Its7 months old and I don't think it ever cooled all the way down to the lowest degree.

Review from lg.com
Helpful?2ZKHX4Y1QEAU13593767114
reply from Customer Care

Hi, Teri! Thank you for sharing your experience with us. We are sorry to hear that you are facing issues with your refrigerator and would like to apologize for any inconvenience caused. We understand that your refrigerator is still under warranty, and we are committed to resolving the issue as quickly as possible for you. If you have any further questions or concerns, please do not hesitate to contact us on Facebook or X at @LGUSSupport with your product information or call us at 1-800-243-0000.

Aug 12, 2023
Reviewer name: Iryan
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Large counter depth refrigerator

[This review was collected as part of a promotion.] We like the large capacity, adjustable shelves, internal filtered water and ice, all in a counter depth French Door refrigerator.

Review from lg.com
Helpful?2ZKHX4Y1QEAU13593767114
Oct 7, 2023
Reviewer name: RMG73
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Need design changes

Left door slams shut very hard and dislodges the contents of the door bins. Door bins can’t bend adjusted to custom heights and the fixed spacing does not accommodate tall containers.

Review from lg.com
Helpful?2ZKHX4Y1QEAU13593767114
Apr 17, 2024
Reviewer name: Perkins123
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Looks great

[This review was collected as part of a promotion.] So happy with our new refrigerator. We love that the front does not have the ice maker and water and it is hidden inside, makes it look nice and clean!

Review from lg.com
Helpful?2ZKHX4Y1QEAU13593767114
May 4, 2023
Reviewer name: GigiClaireJames
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Why did I wait so long?

[This review was collected as part of a promotion.] After years of using a small refrigerator, I am delighted to have a great new LG! Love the design and the ease of using the freezer.

Review from lg.com
Helpful?2ZKHX4Y1QEAU13593767114
reply from LG Social Media

Hi! We're glad to hear you made the switch and your new fridge exceeded your expectations! We're here for support should you need it! Feel free to contact us via Facebook or Twitter at the handle @LGUSSupport. Enjoy the cavernous 27 cubic feet of space! ^Chris

Mar 17, 2024
Reviewer name: JEFAL
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Pretty happy

[This review was collected as part of a promotion.] I bought this a month ago and so far is great. We got a counter depth and it still has lots of inside room

Review from lg.com
Helpful?2ZKHX4Y1QEAU13593767114
Dec 16, 2022
Reviewer name: Vishal G
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Spacious

[This review was collected as part of a promotion.] I bought this last month and we are very happy with the space and performance. Especially with counter depth there are not many options for capacity. this is so spacious

Review from lg.com
Helpful?2ZKHX4Y1QEAU13593767114