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Customer reviews for LG 27 cu. ft. Counter Depth French Door Refrigerator for
LG 27 cu. ft. Counter Depth French Door Refrigerator
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4.3 out of 5 stars
stars
608 ratings608 reviews
  1. 5 stars65% (398)
  2. 4 stars19% (116)
  3. 3 stars6% (38)
  4. 2 stars3% (19)
  5. 1 star6% (37)

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Showing 271-280 of 608 reviews
Oct 7, 2023
Reviewer name: RMG73
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Need design changes

Left door slams shut very hard and dislodges the contents of the door bins. Door bins can’t bend adjusted to custom heights and the fixed spacing does not accommodate tall containers.

Review from lg.com
Helpful?2ZKHX4Y1QEAU13593767114
May 12, 2023
Reviewer name: KA1AAM
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Perfect size

[This review was collected as part of a promotion.] I really like the size and features of this appliance. It fits perfectly in my kitchen and has tons of room inside. I like that it does not have a water dispenser in the door.

Review from lg.com
Helpful?2ZKHX4Y1QEAU13593767114
Oct 15, 2024
Reviewer name: Andrew007
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Excellent Fridge

Very attractive and versatile fridge. Easy instsllation and hookup. Individual drawer and compartments allow dimple access. Doors can be closed in sny order.

Review from lg.com/ca
Helpful?2ZKHX4Y1QEAU13593767114
reply from LG CareQ

Dear Customer, Thanks for the awesome review about our product. We're so pleased to know it's working just as it should and that you're enjoying it so much! As we promised, we strive to developed and understand our customer needs and exceed their expectations. Once again, thank you for choosing LG!

Jul 7, 2023
Reviewer name: Ryan301
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Overall great

Bought this 6 months ago and it’s been great. Love the ice bucket in the freezer. Outside looks sleek. Plenty of room in the fridge and ability to adjust shelves. Love it!

Review from lg.com
Helpful?2ZKHX4Y1QEAU13593767114
Jul 9, 2023
Reviewer name: Zany s fridge
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

I like how simple it is

[This review was collected as part of a promotion.] I have had it for 6 months The freezer started thawing… The door got stuck shut for a whole day I lost all my food so I deserve the 500$ to replace my food And the time I spent with repairmen.

Review from lg.com
Helpful?2ZKHX4Y1QEAU13593767114
reply from social/LG

We see that you left a 3 star review, However, The details about your experience are disappointing. We want to thank you for bringing your concerns to our attention. We look forward to the opportunity to discuss how we can rectify the issues being reported. We have several options available to contact us. This is how you can get our private message, live Chat: https://www.lg.com/us/support/chatbot Email: https://www.lg.com/us/support/email-appointment Facebook Messenger: LG Global Twitter: @LGUSSupport. https://www.lg.com/us/support/help-library or Customer Support 800-243-0000. ~Tanisha

Jan 10, 2024
Reviewer name: Les01
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love the bottom drawer freezer

[This review was collected as part of a promotion.] We have enjoyed our new LG refrigerator for a year. This is our first refrigerator with a bottom freezer an it is so much better than the freezer on top model we had in the past.

Review from lg.com
Helpful?2ZKHX4Y1QEAU13593767114
Apr 1, 2023
Reviewer name: Jen SD
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Beautiful and so much space!

I bought this for my new home. It looks great and has so much room! Despite being counterdepth it can hold everything and more. I love the water feature is inside. It allows the front to be much more sleek looking. I am very happy.

Review from lg.com
Helpful?2ZKHX4Y1QEAU13593767114
reply from LG Social Media

Hello there Jen!! Thanks for reaching out and providing that feedback. Customer feedback really helps LG improve its products as well as Customer Service. So believe me when I say we value your feedback. If you have other concerns in the future please don't hesitate to reach us at our customer service line(800)243-0000 or send us a private message through Facebook or Twitter with your contract information using the handle @LGUSSupport. `Jai.

May 5, 2023
Reviewer name: Freezer drawer
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Freezer funky drawers.

I don't like the fact the upper freezer drawer slides out when the main drawer opens. It causes the upper drawer to cover up a large portion of the lower bin.

Review from lg.com
Helpful?2ZKHX4Y1QEAU13593767114
reply from LG Social.

Hey there. Thank you for sharing your love for our LG Refrigerator. We want to Thank You for taking the time to let us know about this. Your feedback is very valuable and it helps us keep a fresh perspective on continuous improvement and innovation of our products. If you have any questions or concerns in the future please don't hesitate to reach us at our customer service line(800)243-0000 or send us a private message through Facebook or Twitter with your contract information using the handle @LGUSSupport.`Jai.

Aug 5, 2023
Reviewer name: Bee18
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

[This review was collected as part of a promotion.] It has more room then I ever expected,lots of shelf space,more shelf space handling larger items.Extremley well illuminated.

Review from lg.com
Helpful?2ZKHX4Y1QEAU13593767114
Mar 14, 2024
Reviewer name: JeannefromNY
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

getting serviced after 3 months

this fridge is beautiful and spacious. but its only been 3 months and i am already having it serviced for a malfunctioning compressor. hopefully this is an outlier situation, and not something i have to contend with for the life of the fridge.

Review from lg.com
Helpful?2ZKHX4Y1QEAU13593767114
reply from LG Digital Care Team

Hey Jeanne. We also love an aesthetic and spacious fridge and hope you enjoy it for years to come. We would like to follow up with you on the status of your repair and see if there's anything else we can do to help you. Please send us a private message on social media @LGUSSupport with your contact information, model, and serial number. We aim to get you back to enjoying the beauty and space of your LG fridge with peace of mind. ^ Diego