Hi, Leann. We appreciate you sharing your experience regarding your LG Refrigerator model LRFLC2706S. We recognize your experience with the app connection process and the door alarm behavior on your unit. To help with connection stability and resolving door alarm issues, checking that the door switch is unobstructed and resetting your home Wi-Fi connection can help re-establish a stable link: https://www.youtube.com/watch?v=gcfFjqAFL50. We want to help ensure your kitchen setup operates perfectly and comfortably for your household. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further support. ^James

Hello, Bruce. We appreciate you taking the time to share your review for your LG LRFLC2706S Refrigerator. We recognize your experience with the ice maker performance and low ice production. To help ensure proper ice production, please verify that the freezer temperature is set to 0°F or lower and check that the water line valve is fully open and the filter is not clogged, or visit our guide at https://www.lg.com/us/support/help-library/lg-refrigerator-why-is-my-refrigerator-not-making-ice--1400773605181?srsltid=AfmBOoppx9bd6gQ6-vNfTOl7xVWxRG0wTceAiJzv1JFsRZlGeAKHN7xq. We want to help ensure your kitchen setup operates perfectly and comfortably for your household. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further support. ^James

Hi. We appreciate you taking the time to share your review regarding your LG LRFLC2716S Refrigerator. We value your feedback about the freezer performance and the experience you had with warranty support, and we want to ensure your appliance operates as expected. As a quick troubleshooting step, verify that the freezer temperature is set to the recommended setting of 0 degrees Fahrenheit and ensure that the air vents inside the compartment are not blocked by food items. You can also review additional guidance for freezer performance at https://www.lg.com/us/support/help-library/lg-refrigerator-freezer-not-cold-enough--20155014481733?srsltid=AfmBOorXSLrYnV81jfwcBSX8Q2w0lt30nfJaGOEYOgbYWSExxgfg3l2j and https://www.lg.com/us/support/help-library/lg-refrigerator-freezing-food-in-the-freezer-is-not-frozen-food-has-slightly-thawed-the-freezers-function-is-degraded--20154629492066?srsltid=AU7gw4VVMbD1-NXI-ZFUJbHO3D-bNUsa50XufljmqKWbIyuJYVWs2JCI. We are here to help review your warranty options and support you with your appliance. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can best assist with your unit ^James

Well hello there. We want to thank you for taking the time to communicate with LG about your experience. Your feedback is very important to us and it helps us keep a fresh perspective on new ways to improve our services and future product developments. If you need assistance with your LG Refrigerator please don't hesitate to send us a private message on Facebook or Twitter using @LGUSSupport and include your contact info and we'll be happy to assist you. `Jai.

Hi! We're glad to hear you made the switch and your new fridge exceeded your expectations! We're here for support should you need it! Feel free to contact us via Facebook or Twitter at the handle @LGUSSupport. Enjoy the cavernous 27 cubic feet of space! ^Chris