It makes our day to hear that we were able to provide you with a 5-star experience. We put customer experience and satisfaction as our top priorities, and your review reaffirms the hard work we put in every day. Thanks for choosing LG for your needs. Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, and we will be happy to accommodate you. ^James.

Hey there. Thank you for sharing your love for our LG Refrigerator. We want to Thank You for taking the time to let us know about this. Your feedback is very valuable and it helps us keep a fresh perspective on continuous improvement and innovation of our products. If you have any questions or concerns in the future please don't hesitate to reach us at our customer service line(800)243-0000 or send us a private message through Facebook or Twitter with your contract information using the handle @LGUSSupport. `Jai

Hi, Sonia. Thank you for sharing your feedback. We're sorry to hear about your frustrating experience with your LG refrigerator's LRFLC2706S water quality and the lack of response from customer service. We understand how important it is to have clean and refreshing water. Your feedback is essential to us, and we want to make things right. To address this issue promptly, please provide us with your contact details through a private message on our Facebook or Twitter page, @LGUSSupport. We'll handle your case to ensure that you receive the assistance you need. Thank you for your patience, and we're committed to resolving this matter for you. Additionally, please visit this link for good-to-know information about why ice or water tastes bad: https://www.lg.com/us/support/help-library/lg-refrigerator-why-does-the-ice-or-water-taste-bad---20152715525208#:~:text=Replace%20the%20Water%20Filter,LG%20refrigerator%20water%20filters%20online. ^Con

Hi, Laura. Thank you for taking the time to share this with us. We understand the importance of having your LG Refrigerator (LRFLC2706S) model perform reliably in your home, and we appreciate you giving us the chance to address what you’ve experienced. One helpful step you can try is running a refrigerator reset, which can sometimes stabilize cooling performance and compressor operation. To do this, unplug the unit for about five minutes, then plug it back in to allow the system to recalibrate. For more guidance, visit https://www.lg.com/us/support/product/lg-LRFLC2706S.ASTCNA0. We’d like to take a closer look at your situation. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com so our team can assist further. ^Juvy

Hi, Erika. Thank you for sharing your experience with us. We understand how important it is for your LG Refrigerator (LRFLC2706S) model to remain reliable over the years. To help maintain performance, one helpful step is to clean the condenser coils at least twice a year to reduce strain on the compressor and improve cooling efficiency. You can find more guidance here: https://www.lg.com/us/support/product/lg-LRFLC2706S.ASTCNA0. If you still need assistance with compressor or ice maker issues, please send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can help you directly. ^Juvy

Thank you for your feedback. We appreciate you bringing this to our attention and understand how that could be inconvenient. We recommend reaching out to our customer support team directly so we can assist you in troubleshooting. You can reach us at 1-888-542-2623 from Monday–Sunday, 8 a.m. to 9 p.m. Eastern Time. We’re committed to resolving this for you.