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Customer reviews for LG 27 cu. ft. Counter Depth French Door Refrigerator for
LG 27 cu. ft. Counter Depth French Door Refrigerator
4.3 out of 5 stars
stars
616 ratings616 reviews
  1. 5 stars65% (399)
  2. 4 stars19% (118)
  3. 3 stars6% (38)
  4. 2 stars3% (21)
  5. 1 star6% (40)

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Showing 151-160 of 616 reviews
Aug 11, 2023
Reviewer name: Sonia I
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

LG frig

[This review was collected as part of a promotion.] I bought 1 month an ago! The water being dispensed is HORRIBLE (metal taste) I’ve icc BFF er 10 gallon out of frig and it’s horrible I’ve called for service and IVE BEEN IGNORED. VERY VAD BUSINESS!!!

Review from lg.com
Helpful?2ZKHX4Y1QEAU13593767114
reply from LG Social Media

Hi, Sonia. Thank you for sharing your feedback. We're sorry to hear about your frustrating experience with your LG refrigerator's LRFLC2706S water quality and the lack of response from customer service. We understand how important it is to have clean and refreshing water. Your feedback is essential to us, and we want to make things right. To address this issue promptly, please provide us with your contact details through a private message on our Facebook or Twitter page, @LGUSSupport. We'll handle your case to ensure that you receive the assistance you need. Thank you for your patience, and we're committed to resolving this matter for you. Additionally, please visit this link for good-to-know information about why ice or water tastes bad: https://www.lg.com/us/support/help-library/lg-refrigerator-why-does-the-ice-or-water-taste-bad---20152715525208#:~:text=Replace%20the%20Water%20Filter,LG%20refrigerator%20water%20filters%20online. ^Con

Jul 12, 2023
Reviewer name: Keith1950
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love the Extra Storage

Not many counter-depth refigerators can match the 27 Cu Ft of this LG refrigerator. The difference in our new LG and the counter-depth refrigerator it replace is remarkable. We also like the ice maker in the freezer, it works very well and produces ample ice for our household. And I particularly like the "smart" features which allow me to check and change setting from my iPhone

Review from lg.com
Helpful?2ZKHX4Y1QEAU13593767114
Nov 4, 2022
Reviewer name: SWHITLOCK
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

LG Counterdepth

[This review was collected as part of a promotion.] Purchased a few weeks ago - love how much room it has compared to my old counter depth refrigerator. Lots of room for items on the door as well. Love the internal water dispenser. Decided to go this route as the old refrigerator with the in door ice and water would leak or dispense ice on the floor ruining one of my cabinets along the floor. Still getting used to the right door not suctioning or pulling closed but overall very pleased.

Review from lg.com
Helpful?2ZKHX4Y1QEAU13593767114
Oct 11, 2023
Reviewer name: Bill50701
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Good fridge, but one flaw.

Over all a great fridge. The only problem is that the left hand door closes with a jarring thud because it is so heavy. You have to keep your hand on the door to control the closing speed. The service man who c and to look at it said that it was a function of the design. LG used the same door without a cutout for a water dispenser for this model which has an inside water dispenser. Without the cutout, there is more insulation etc, so this door is heavier. Hence it closes with more force. Am annoyance but not a deal breaker.

Review from lg.com
Helpful?2ZKHX4Y1QEAU13593767114
reply from Customer Care

Hi there. Thank you for sharing your feedback on your LG refrigerator, model LRFLC2706S. We appreciate your positive comments and are sorry to hear about the inconvenience you've encountered with the left-hand door closing. It's important to us that you have the best experience with our products. The explanation you received from the service technician is correct. The design difference due to the water dispenser can indeed affect the door's weight and closing speed. While it may be a slight annoyance, we're glad to hear that it's not a deal breaker for you. If you ever have further questions or need assistance with your LG appliance, please feel free to contact us on Facebook or Twitter at @LGUSSupport, or you can reach us at (800) 243-0000. We're here to help and appreciate your continued support of LG products.

Apr 10, 2023
Reviewer name: chillingRB
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Max space in counter depth

I am amazed at the space in my new counter depth refrigerator. It truly surpasses any prior counter depth refrigerator I’ve owned or seen. From my experience any LG appliance I’ve owned had been problem free & stellar. I’m truly delighted with this product.

Review from lg.com
Helpful?2ZKHX4Y1QEAU13593767114
reply from social/LG

We’re happy to know that you had a 5-star experience with your LG product. Thank you for sharing the word about its excellent features and qualities. Every team member here appreciates your feedback, and it motivates us to continue developing our products and services. Welcome to the LG Family and we look forward to a future review! ~Tanisha

Jun 20, 2023
Reviewer name: MrBillOfSmyrna
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Pros and cons

I am happy with my purchase. I had to use it for a while to get a good feel if how it would fit in my life. Although I really like this appliance, there are a couple of things I am not crazy about. The first being the tiny shelf on the bottom of the door. I feel that it is the twilight zone of the fridge and things will become forgotten if placed there. The second thing is a win and a loss, the water dispenser. Win: you create more room on the door not having a dispenser placed there. Loss: if you drink a lot of water, or have to fill a large thermos like me, then you are spending more time with the door open, affecting your fridge temp and run time. The last thing I am not crazy about, but I think I may get used to it, is the freezer door handle. I am not used to handles that move, because I am do used to thinking that if it moves it is loose and I feel compelled to want to fix it. I like the look and feel overall. I like the amount of storage. It feels like more space even though it is slightly smaller than my previous unit. I like the clean look of the interior with all the clear plastic. I like that the controls are electronic and not a box. Overall, the best appliance in my opinion.

Review from lg.com
Helpful?2ZKHX4Y1QEAU13593767114
reply from social/LG

First and foremost, We would like to thank you for taking the time to provide feedback on your experience with LG. We genuinely value every review, as it helps us identify areas for improvement and continually strive to provide exceptional service. Should you be interested we would like to invite you to contact us so that we can help remedy any concerns or issues that need our attention. We appreciate you for your open and honest feedback, and we look forward to your next review. ~Tanisha

May 21, 2023
Reviewer name: Abby Z
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

This fridge is so cool!

[This review was collected as part of a promotion.] I've had this fridge for about a month now and so far I'm loving it. It has a ton of space in the doors and it looks great. I really like the handle on the freezer drawer, I think it's easier to open than most, and the filtered water dispenser on the inside is fantastic because I don't need a pitcher anymore and I don't have to sacrifice an entire door shelving like I would with other fridges that have the dispenser on the outside.

Review from lg.com
Helpful?2ZKHX4Y1QEAU13593767114
Jun 5, 2023
Reviewer name: chmohler
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

New LG Refrigerator

[This review was collected as part of a promotion.] We bought this LG refrigerator on May 24, 2023, and our initial experience has been very good. One little glitch that was not in the operator's manual is that the ice maker and the water service will not work if the controls are locked.

Review from lg.com
Helpful?2ZKHX4Y1QEAU13593767114
Oct 29, 2023
Reviewer name: Linda Flowery Branch Ga
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

More space, more flexibility

[This review was collected as part of a promotion.] We bought our LG French door refrigerator one year ago. The design gives us more room in the refrigerator part, and the lower freezer part is easy to organize and use. The shelves are sturdy and the drawers are easy to remove and clean. Ice maker makes plenty of ice and is easy to access.

Review from lg.com
Helpful?2ZKHX4Y1QEAU13593767114
Jun 12, 2023
Reviewer name: Jodydee
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love counter depth that dosen’t compromise size

Purchased this LG counter depth refrigerator a few months ago and enjoy it more than a previous side by side. Seems To be just what we wanted for size and depth with great interior lighting and plenty of freezer space. The only issue I don’t like and maybe LG has an a answer for this is the left door closes extremely hard. Unlike, the right, at times it feels like you’re going to knock something right off the door shelf if you don’t gently hold the left door as it completely closes. I don’t feel like you should have to hold the door handle until it’s completely closed with out it making a loud banging sound like somebody is slamming it shut. Please advise

Review from lg.com
Helpful?2ZKHX4Y1QEAU13593767114
reply from social/LG

First and foremost, We would like to thank you for taking the time to provide feedback on your experience with LG. We genuinely value every review, as it helps us identify areas for improvement and continually strive to provide exceptional service. We will share your comment with our Development Team for review. We wanted to also share with you this door is designed to close much harder so that the flipper doesn't stall the door from closing completely. We appreciate your review for bringing this issue to light for us. We hope to hear from you again in the near future. Should you be interested in contacting us to discuss further available options we can be reached at 800-243-0000. ~Tanisha