[This review was collected as part of a promotion.] Great price for dryer and the navy color is very nice. Large capacity to hold large loads. There are times I have to run dryer twice when drying blankets still trying to figure out if which setting to use so I only have to dry blankets once. :) Other than that it works great.

[This review was collected as part of a promotion.] This dryer dries our cloths in half the time of our old dryer which saves money. Love the pet feature as we have a cat and a dog. The cat leaves hair everywhere. Haven't tried the steam yet but should come in handy. The size is great since my wife washes our King size comforter so now she can get it dry easier.

For starters, everything comes out of this dryer slightly damp. You cannot use the sensor or normal load to get anything thoroughly dry. I've tested it with normal size loads small loads and oversized loads. Every single one comes out slightly damp. Yes my vent is clean and the dryer duct is thoroughly pumping outside. I even ran a blockage check and it came back that everything was good. This happened the very first load it ever dried and everyone since then. The other big complaint is how easy it is to scratch the surface of the dryer. I have a cardboard box of [redacted] dryer sheets that sits on top of the dryer. That cardboard box has scratched the metal surface quite thoroughly. What cheap paint did Samsung use to allow cardboard to scratch it? I would also like to point out that I find it odd that this dryer is called a top loader when clearly it loads in the front. I attached a picture directly from their website to show what I mean. I also noticed a large majority of depositive reviews are "incentive reviews" take a note that mine is not. And then most of the negative ones are not.

[This review was collected as part of a promotion.] I love my dryer! The steam feature is my favorite!!!! My other washer and dryer was also Samsung, 0 issues with those also they're 8 years old but due to moving I had to sale them, how ever this lead me to buy the pet care washer and dryer wow totally amazing super happy with this purchase!!!

[This review was collected as part of a promotion.] I am very pleased with the dryer. There are notches on the drum that seem to trap some hair, and ling which makes it easier to clean. It is big enough for bedding. The only downside is side is sometimes the drum makes a noise. But I would definitely purchase.

[This review was collected as part of a promotion.] Just have been using for a few weeks, have to download and print manual to learn all the settings. Wish manual was included. Some heavy items aren't completely dry, so need to see the instructions.

[This review was collected as part of a promotion.] We bought this on a Black Friday deal as we also needed a washer, so we bought the set. The large capacity easily handles a king comforter and x-large dog bedding. The pet setting seems to work well in removing pet hair.

[This review was collected as part of a promotion.] I never had a washer and dryer this big before and with so many features! I love it.. I can do laundry in a fast time now!! The design is great! I love the color! I really like all the stuff the dryer does steam do t have to iron clothes!!

[This review was collected as part of a promotion.] Pleased with dryer performance, but aesthetics could be improved. Top of dryer is sloped towards the front, things want to slide off and scratch the surface. The top of both the washer and dryer have a finish that shows fingerprints, oils, light dirt etc. If you walk past these…you've put fingerprints on them. Switching loads from washer to dryer now includes a wipe down of both machines. Oversight by Samsung, and an annoyance.

Bought this dryer in August 2025. Have had repairs for the same error (HC) twice most recently on January 9th, 2026. Yesterday (January 22nd) the same error has occurred and the dryer does not have any heat. I have already been inconvenienced twice by customer service to get the same repair done twice and now its expected I have to go through this process a third time for a dryer that is less than 6 months old. This product is pathetic and the customer service is no better. I have been battling with customer support to simply replace the unit as breaking multiple times in less than 6 months of purchase so signify replacement status. As a very loyal Samsung user it is beyond unacceptable to be put through the same repairs with no fix in sight. I just wish customer support would understand that this unit is simply faulty and needs to be fully replaced. It is sad how poor the customer service has gotten.