Customer reviews for Samsung 7.4 cu. ft. Electric Dryer with Steam Sanitize+ forMember photos









+78 images
Great Features!
[This review was collected as part of a promotion.] Large capacity and great looking color. Love the steam sanitizer and petcare features.
My favorite washer & Dryer
I must say I love my Samsung washer and dryer omg it's amazing it does everything from sending me a message when my clothes are done washing & drying I can't believe how quite it is I love the wrinkle guard on the dryer and the washer will send me a text letting me know it's time to clean it there's nothing I don't like about my Samsung washer and dryer!! It's beautiful and smart I love the smart app it's so easy to use by the way!! Thanks Samsung



+1 image
Dryer
[This review was collected as part of a promotion.] For first time use I enjoy the fact that it has large capacity to put in like comforters blankets all at once I love the steam is very sanitized love the pet care option, so far i am enjoying this dryer.
So far, so good.
[This review was collected as part of a promotion.] We bought this on a Black Friday deal as we also needed a washer, so we bought the set. The large capacity easily handles a king comforter and x-large dog bedding. The pet setting seems to work well in removing pet hair.
Satisfied Customer
[This review was collected as part of a promotion.] I purchased the Dryer 3 months ago, and I am very happy with it!
Wear white gloves, or else.
[This review was collected as part of a promotion.] Pleased with dryer performance, but aesthetics could be improved. Top of dryer is sloped towards the front, things want to slide off and scratch the surface. The top of both the washer and dryer have a finish that shows fingerprints, oils, light dirt etc. If you walk past these…you've put fingerprints on them. Switching loads from washer to dryer now includes a wipe down of both machines. Oversight by Samsung, and an annoyance.
We want to provide you with a hassle-free experience while using your dryer, Matt. Let us help you out. To help you keep your dryer pristine, please refer to page 54 of the unit's manual under "Cleaning (Dryer exterior)": https://downloadcenter.samsung.com/content/UM/202512/20251203082922565/OID63027_IB_DV7550C_EN_251121.pdf Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide the reference number 1151904325 so our team can pull up your information when you message us. Have a great day. -John
Crying over broken glass
I'll say this much... the dryer looks fantastic. I really don't have much else to say though. It was just delivered and while running through the initial "burn-in" run by the installers the inner glass shattered. After doing a bit of searching on the Samsung site it appears this is a very common issue with this model dating as far back as 2020. Now ask me why, in 2026, Samsung still hasn't addressed this problem. Now I have to wait another week for someone to replace the glass door. And then hope it doesn't happen again. I'm shocked that Samsung isn't doing more to provide safety and assurance to their customers.
Hello VitaminX85, We acknowledge the time you took to share your review of your Samsung dryer, and we genuinely appreciate the personal insight you offered about your experience. Feedback like yours helps our team continue refining what matters most to customers. To further review your situation and provide appropriate assistance, our Samsung Care team would be glad to connect with you through any of the channels below. Please include reference number 1152283810. Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose?recipient%20id=18768513 Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us Samsung Care: 1‑800‑726‑7864 (1‑800‑SAMSUNG) Thank you for your feedback. Nicole Samsung Care
Faulty dryer customer support refuses to replace
Bought this dryer in August 2025. Have had repairs for the same error (HC) twice most recently on January 9th, 2026. Yesterday (January 22nd) the same error has occurred and the dryer does not have any heat. I have already been inconvenienced twice by customer service to get the same repair done twice and now its expected I have to go through this process a third time for a dryer that is less than 6 months old. This product is pathetic and the customer service is no better. I have been battling with customer support to simply replace the unit as breaking multiple times in less than 6 months of purchase so signify replacement status. As a very loyal Samsung user it is beyond unacceptable to be put through the same repairs with no fix in sight. I just wish customer support would understand that this unit is simply faulty and needs to be fully replaced. It is sad how poor the customer service has gotten.
Greetings, We understand that your dryer experience was not ideal. We would like to have a direct conversation with you to hear your overall impressions of this experience, discuss your options, and address any other issues you may have. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide the reference number 1151912346 so our team can pull up your information when you message us. Have a great day. -John
DO NOT BUY THIS DRYER!!!!
THIS DRYER SUCKS!!!! Two broken belts in less than 9 months. The belt is clearly not thick enough or strong enough for regular at home use. I was drying 5 towels....5. I do laundry for me and my fiancée....2 people, nothing crazy. Oh and the warranty works as long as you're willing to wait a week every time. Even if you schedule online for 2 days later. You get a text that says the next available appointment is the following week. Like a week without a dryer while your clothes are already clean and wet. Awesome. Nothing like going to a laundromat while you have a "brand new" dryer at home. Don't waste your money on this or any appliances from Samsung. They should probably stick to phones.
Hi Sammy, It’s clear how much frustration this experience has created, especially when you’re just trying to take care of everyday laundry for your home. We would love to speak with you directly to gather more information about your experience and determine the steps we can take to assist with your dryer. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG) When you message us, please provide us with this reference number 1151547022 to help our team pull up your information. Leo
Won't dry clothes
This has got to be the worst dryer I have ever used. There is a button that ask how dry you want your clothes. If you chose the highest setting for dryness, you will still have wet spots on them. The only way to get your clothes dry in this model is to set the dryer on Amount of Time.
Greetings, We understand the importance of a working dryer in your household. Let's take care of this. Please refer to the resources below to address your concerns with your dryer's drying performance. Please click the links and the hyperlinks and watch the embedded video (if available) for tips. The dryer is not hot enough: https://www.samsung.com/us/support/troubleshoot/TSG10001001/#dryer-is-not-hot-enough The best laundry load size for your Samsung dryer: https://www.samsung.com/us/support/answer/ANS10004802/ Cycles, settings, and features on your Samsung dryer: https://www.samsung.com/us/support/answer/ANS10001020/ Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide the reference number 1151854831 so our team can pull up your information when you message us. Have a great day. -John


