Skip to Main Content
Sams Club
Sams Club
Customer reviews for Samsung 7.4 cu. ft. Electric Dryer with Steam Sanitize+ for
Samsung 7.4 cu. ft. Electric Dryer with Steam Sanitize+
4.6 out of 5 stars
stars163 ratings163 reviews
  1. 5 stars80% (130)
  2. 4 stars11% (18)
  3. 3 stars2% (4)
  4. 2 stars1% (2)
  5. 1 star6% (9)

Member photos

  • +75 images
Sort by |
Showing 1-10 of 163 reviews
Sep 9, 2025
Clean
5 out of 5 stars review

Great Features!

[This review was collected as part of a promotion.] Large capacity and great looking color. Love the steam sanitizer and petcare features.

Review from Samsung US
Helpful?793ZK53RNESH13593767095
May 1, 2026
Cammi
5 out of 5 stars review

My favorite washer & Dryer

I must say I love my Samsung washer and dryer omg it's amazing it does everything from sending me a message when my clothes are done washing & drying I can't believe how quite it is I love the wrinkle guard on the dryer and the washer will send me a text letting me know it's time to clean it there's nothing I don't like about my Samsung washer and dryer!! It's beautiful and smart I love the smart app it's so easy to use by the way!! Thanks Samsung

Review from Samsung US
Helpful?793ZK53RNESH13593767095
Oct 6, 2024
Satisfied Customer
5 out of 5 stars review

Satisfied Customer

[This review was collected as part of a promotion.] I purchased the Dryer 3 months ago, and I am very happy with it!

Review from Samsung US
Helpful?793ZK53RNESH13593767095
Mar 15, 2026
Jules
5 out of 5 stars review

Dryer

[This review was collected as part of a promotion.] For first time use I enjoy the fact that it has large capacity to put in like comforters blankets all at once I love the steam is very sanitized love the pet care option, so far i am enjoying this dryer.

Review from Samsung US
Helpful?793ZK53RNESH13593767095
Mar 22, 2026
Trizila
5 out of 5 stars review

Great

[This review was collected as part of a promotion.] My last of the Samsung washer and dryer lasted for over 10 years no problem so I replaced with now

Review from Samsung US
Helpful?793ZK53RNESH13593767095
Oct 16, 2025
luvnewappliances
5 out of 5 stars review

Great price

[This review was collected as part of a promotion.] Great price for dryer and the navy color is very nice. Large capacity to hold large loads. There are times I have to run dryer twice when drying blankets still trying to figure out if which setting to use so I only have to dry blankets once. :) Other than that it works great.

Review from Samsung US
Helpful?793ZK53RNESH13593767095
May 13, 2026
Joe M
4 out of 5 stars review

7.4 cu. ft. Smart Electric Dryer with

[This review was collected as part of a promotion.] Love this dryer. Quiet and efficient. It also has a very modern sleek look that really stands out in my home! It works very well to dry laundry quickly! I have had no problems so far.

Review from Samsung US
Helpful?793ZK53RNESH13593767095
Jan 22, 2026
Matt
3 out of 5 stars review

Wear white gloves, or else.

[This review was collected as part of a promotion.] Pleased with dryer performance, but aesthetics could be improved. Top of dryer is sloped towards the front, things want to slide off and scratch the surface. The top of both the washer and dryer have a finish that shows fingerprints, oils, light dirt etc. If you walk past these…you've put fingerprints on them. Switching loads from washer to dryer now includes a wipe down of both machines. Oversight by Samsung, and an annoyance.

Review from Samsung US
Helpful?793ZK53RNESH13593767095
reply from SEA Care

We want to provide you with a hassle-free experience while using your dryer, Matt. Let us help you out. To help you keep your dryer pristine, please refer to page 54 of the unit's manual under "Cleaning (Dryer exterior)": https://downloadcenter.samsung.com/content/UM/202512/20251203082922565/OID63027_IB_DV7550C_EN_251121.pdf Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide the reference number 1151904325 so our team can pull up your information when you message us. Have a great day. -John

Jan 22, 2026
Lefty
1 out of 5 stars review

Faulty dryer customer support refuses to replace

Bought this dryer in August 2025. Have had repairs for the same error (HC) twice most recently on January 9th, 2026. Yesterday (January 22nd) the same error has occurred and the dryer does not have any heat. I have already been inconvenienced twice by customer service to get the same repair done twice and now its expected I have to go through this process a third time for a dryer that is less than 6 months old. This product is pathetic and the customer service is no better. I have been battling with customer support to simply replace the unit as breaking multiple times in less than 6 months of purchase so signify replacement status. As a very loyal Samsung user it is beyond unacceptable to be put through the same repairs with no fix in sight. I just wish customer support would understand that this unit is simply faulty and needs to be fully replaced. It is sad how poor the customer service has gotten.

Review from Samsung US
Helpful?793ZK53RNESH13593767095
reply from SEA Care

Greetings, We understand that your dryer experience was not ideal. We would like to have a direct conversation with you to hear your overall impressions of this experience, discuss your options, and address any other issues you may have. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide the reference number 1151912346 so our team can pull up your information when you message us. Have a great day. -John

Jan 11, 2026
Lord Hamm
1 out of 5 stars review

Won't dry clothes

This has got to be the worst dryer I have ever used. There is a button that ask how dry you want your clothes. If you chose the highest setting for dryness, you will still have wet spots on them. The only way to get your clothes dry in this model is to set the dryer on Amount of Time.

Review from Samsung US
Helpful?793ZK53RNESH13593767095
reply from SEA Care

Greetings, We understand the importance of a working dryer in your household. Let's take care of this. Please refer to the resources below to address your concerns with your dryer's drying performance. Please click the links and the hyperlinks and watch the embedded video (if available) for tips. The dryer is not hot enough: https://www.samsung.com/us/support/troubleshoot/TSG10001001/#dryer-is-not-hot-enough The best laundry load size for your Samsung dryer: https://www.samsung.com/us/support/answer/ANS10004802/ Cycles, settings, and features on your Samsung dryer: https://www.samsung.com/us/support/answer/ANS10001020/ Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide the reference number 1151854831 so our team can pull up your information when you message us. Have a great day. -John