I received my Mini Plus in October 2020 as a warranty replacement for a Mini I bought 9 months earlier. The customer service was excellent. My Mini is simple to use and makes a cup of coffee in about 2 minutes. I am very pleased with it. One thing that is strange is the noice it sometimes makes after the coffee is made, and that is an intermittent sound that is a little like a whistle. It is not uncomfortable, but it seems unnecessary. The sounds have occurred for five minutes on occasion. Overall, the Mini is a good product, and customer service was good when I needed it.

we purchased this Keurig for our RV and out of the box it was defective. Circumstances around this purchase and trying the product made the service recovery with Keurig more challenging than we expected, but we’re happy to say it was resolved to our satisfaction. We are in possession of a new coffe maker, and it works great. Perfect for single cups and easy to store in our RV.

I like to make my own k-cups that i bought for my old keurig coffee maker. They dont fit well into this version of the keurig and i dont like that it takes so long to heat the water. I am spoiled by my older keurig which i had for several years. Lastly IMO. it is not worth the money i paid for it.

We bought one in November and there was a problem with the unit. When we called to see if it could be replaced, they asked a few questions and then promptly sent us a brand new unit! We love the size, it doesn't take up much space on the counter, and we love the mug and strong coffee feature.

I love my K-Mini Plus, it is just so easy to have my morning coffee. I like to use my travel mug (12 oz) and I usually have about a quarter left when I kick-start my afternoon. I'm a clean freak, it only takes a quick wipe to keep the K-Mini sparkling.

i purchased the single serve after having the same but different style in the past, but to my surprise this unit is the loudest unit ever I returned the first one for an exchange and the second one was the same very disappointed I am now returning the second one for a refund

My husband and I drink coffee at different times. We like freshly brewed coffee each time we drink a cup. Perfect for us retired people. There is no wasting coffee. PS could use a warmer cup holder in case you have to leave coffee for minute or so.

I brought this machine for 3r time and unfortunately none of the three worked. Same issue, the water never comes out. I'm feel sad and disappointment because I really like the machine and the brand.I have my warranty replacement at home, appreciate it to send me a UPS tracking to send the machine back Thank you

Only had the machine a little over a month and it stopped working. I made a cup of coffee but when I went to make a second cup the brew light flashed three times and died. I tried troubleshooting but it didn’t work. Very disappointing since this my 2nd machine.

Got my new Red Keurig few days after Christmas, this one came with a small storage unit. Its cute. I love thin streamline look, its rapid function. Im always on the go so this allows me varieties of flavors in minutes. Great investment. Keurig stands behind thier products !!